SATA/SAS PCI RAID Card
Frequently asked questions of SATA/SAS PCI RAID Card Section in year of 2004.
Q10010406 - How can I enable staggered hard disk spin up on the Areca PCI series controllers?
Q10010407 - I connect a newly purchased Hitachi SATA II harddisk (Model No. HDS728080PLA380) to the Areca PCI SATA ll RAID card, the ArcHttpci software reports that the Current and Supported SATA Mode of the harddisk is SATA150+NCQ(Depth32) but not SATA30
Q10010408 - What is the default user name and password when I have plugged in ARC-1120 controller in my system?
Q10010409 - Can you please send me the pin definitions for the discrete Activity and Fail LED pins on your SATA II controller cards so that I can define some cables to use with our backplanes? Pin definitions, header size, and pitch size would be great.
Q10010410 - What do we have to take care of during a firmware update? Are there any changes on the configuration? Do we have to reconfigure something?
Q10010412 - When I boot from power up I always get 2 beeps from the 1220, than When I restart from windows I always get 3 beeps. This despite the fact that I have the beeper muted and alerts disabled. Is this normal? Is there a listing of what the # of be
Q10020406 - The BIOS Message of the SATA RAID controller never appears on the screen.
Q10020407 - Is there any socket 939 motherboards that work with your model ARC-1210 raid controller? In a SLI board I would use one 16x slot for Graphics card.
Q10020408 - The HP xw9300 Workstation using the motherboard is a re-branded Tyan K8WE (2895) with an HP BIOS. The card is plugged into one of the 64-bit 133Mhz PCI-X slots. The follow symptom occurs when booting our workstation, a message is displayed ind
Q10020409 - Can Areca PCI-X/PCIe SATA II series RAID controller support greater than 2 TB capacity size in one volume set?
Q10020410 - If we remove a disk from a working Raid5 (raidset 3 disks and one spare) the rebuild works fine. Then after the rebuild is finished we insert the removed disk in the same slot and this disk is recognized as a defunct raidset with a defunct vol
Q10020412 - My company will be featuring a system using two of ARC- 6020 at the DV Expo and validating the controllers with a few video card editing/rendering manufacturers. They are using 5x 250GB drives in RAID 5 on each subsystem. The performance has b
Q10020812 - We have a trouble with ARC-1200 on a M/B (Intel 3210 chipset + Intel ICH9) where the F/W of the board is not detected. Do you know this problem? We have tested the ARC-1210 and ARC-1212 w/o trouble.
Q10030406 - Which O/S (Operating System) will support X86 64-bit processors?
Q10030407 - I already created FreeBSD 5.2.1 install floppies from your support CD, but I can't install it. System will reboot automatically after kernel loaded.
Q10030409 - I'm trying to push the 1GB modules as a promotion with the Areca Raid controllers. Can you please let me know what are the advantages of getting the 1GB cache and also explain in which environments is bigger cache worth getting.
Q10030410 - Does your PCI-X/PCIe card turn the disk drive write cache on?
Q10030411 - Is there a low profile bracket in the 4-Port or 8-port controller cards?
Q10040406 - What products support RAID 6?
Q10040407 - For greater than 2TB volume, what is the difference between "64bit LBA" and "Windows"?
Q10040409 - Does your controller card turn the disk drive write cache on?
Q10040410 - Is it possible to generate SNMP Traps for manager to monitor all systems? The SNMP agent function is included at the ArcHttpci module in the Windows environment.
Q10040412 - As the drive count increases in a RAID5 array so does the write performance?
Q10050406 - What PCI slots are supported by the SATA RAID controllers?
Q10050407 - Is it possible to replace these fans with passive heat sinks? I have often done so with Northbridge fans, using Zalman heat sinks. These seem to work perfectly. Obviously, using such a large heat sink would make some PCI slots unusable, but th
Q10050409 - How does your controller ensure that parity is not corrupted when power loss occurs and parity data is left unwritten in the drive cache?
Q10050411 - How can I get the Areca PCI-X/PCIe RAID controller system error messages and controller event log with Linux, and FreeBSD?
Q10050412 - I have a SuperMicro 3u 19" rackmount enclosure with 15 SATA drives. We need the pin-out to make sure that the lights (activity/fault) are working. The cables included in the Supermicro chassis don't have a one-to-one relationship with the pins
Q10060406 - What operating systems are supported?
Q10060407 - Could you advise us the types of memory we could use in Areca PCI RAID controller? It is difficult to find the right type of memory, SO-DIMMS with ECC (but not buffered) are hard to find.
Q10060409 - Is there any way to get complete SMART information from disks running under ARC boards? Particularly we are interested to see number of real located sectors per drive, seek error rate and other "pre-fail" parameters.
Q10060410 - We purchased and installed ARC-1170 RAID-6 Controller for the server. As indicated on your user manual P.38, the system displayed after boot-up: >>> No BIOS disk Found. RAID Controller BIOS not installed! I have no way to eliminate this MSG, i
Q10060411 - Can an Areca RAID card be recovered from a partially applied firmware update?
Q10060412 - I am trying to update the firmware on an ARC1110 card via the web interface. However, this does not work, I can update ARC1110MBR0.BIN (masterboot) and ARC1110BIOS.BIN (bios) and this works fine. But when I try to update ARC1110FIRM.BIN the br
Q10070406 - What is the warranty period?
Q10070407 - What is the status of Port Multiple support in your SATA-II RAID6 adapter card products of the ARC-11X0 and ARC-12X0 series?
Q10070409 - We are experiencing ARC-1120/8 channel SATA ll technical problem with some test machines. Only one of the servers lists the temperatures of the drives. The other 2 do not. They just show zero as temperature.
Q10070410 - Can two ARC-1120 cards be used to make a single volume out of drives 16 drives?
Q10070411 - I have seen the driver loading (Alt-F3) during installing ARC-1110 driver, it said "driver loaded but with warning", what is that mean? Also, under the ARC-1160D SATA RAID Card Bios, if I select "LBA 64bits" options, SuSe Linux 9.0 x86_64 OS a
Q10070412 - When we install 4GB or bigger system memory, it hangs up after some hours heavy load work with ARC-1160ML. But, installing 2GB is okay. The Linux kernel is 2.4. What is the problem?
Q10080406 - What is the difference between RAID 6 and RAID 5?
Q10080407 - If the RAID controller is idle just sitting by itself, you can see periodically, the blue LED on top of each Controller hard disk will blink, which means periodically (scanning the drives about every 1.5 minutes), the RAID controller is doing
Q10080410 - Is there a limitation on number of drives that can be in a RAID 5? For example, can we make a RAID 5 on the 24 ports card with 23 drives?
Q10080411 - I am trying to install 64-bit Windows system onto my ARC-1170 Raid array. Why I can not support volume set greater than 2TB in the basic disk?
Q10080412 - Is it possible to combine JBOD and RAID on the same controller at once? I have drives and would like to put in RAID 5 and some other drives which already have NTFS partitions on them. I want to copy the data from the existing NTFS drives over
Q10090406 - The boot device cannot found?
Q10090407 - Is that possible that arcmsr Linux driver assigns one device node /dev/sda with 2x ARC-1120 (8 drives x 2 = total 16 drives)?
Q10090410 - What is the largest possible size of an ext3 filesystem and files on ext3?
Q10090411 - Can Areca PCIe controller work with the desktop M/Bs chip integrated graphics function on-chip with one PCIe X16 slot originally defining for graphics board option?
Q10090412 - The motherboard (Tyan Thunder K8SE) has a physical x16 PCIe connector, but this connector only supports x4 lanes. Would the x8 ARECA ARC-12xx RAID6 cards work in this slot?
Q10100406 - Is it possible to write software that will run on Intel’s processors with Intel® EM64T, and AMD’s 64-bit capable processors?
Q10100410 - Is there a good method to aging all HDDs including Spare HDD?
Q10100411 - Why areca 1220 rev. b can not working with shuttle XPC sb81p barebone PC x16 PCI-Express?
Q10100411 - Why areca 1220 rev. b can not working with shuttle XPC sb81p barebone PC x16 PCI-Express?
Q10100412 - I see you support Windows 200, XP, and Server 2003. But you don't say specifically that you support Windows XP 64bit. Do you? If so, which driver should I use?
Q10110406 - Do Areca multilane controllers, such as the ARC-1130ML and ARC-1160ML, include the multilane cable?
Q10110411 - Can ARC-12XX SATAII RAID card work in chip set which integrates graphic and supports one graphic PCIe x16 socket in motherboard?
Q10110412 - Can I have multiple RAIDs on your card specifically one RAID 0 for 4 drives, another RAID 0 for 4 drives and 4 more drives on non-RAID. Do all RAIDs have to be SATA II drives ? Can I have one RAID of SATA I with another RAID of SATA II ? Will
Q10120407 - Is there a tool for the ARC-1120 controller to send an email on a Linux system, if a drive fails?
Q10120410 - I got a Windows 2003 server while an areca card (ARC-1160) and I can't send event message with the onboard lan port connection. My SMTP server is a domino lotus, I think it block message because the card is an relay.
Q10120411 - Does Areca PCI-X/PCIe Raid Adapter support A DOS BOOT DISK, which I could execute GHOST 8.0?
Q10120412 - How do I choose staggered spin up to ease power load at startup? There is no mention of it in the manual.
Q10130406 - What Version of FreeBSD support is available for Areca PCI-X ARC-11XX and PCI-E ARC-12XX series products?
Q10130407 - Is it possible to use an ARC-1210 in a PCI Express 4x slot?
Q10130410 - Is there some compatibility problems with the Samsung SP2504C of SATA-II?
Q10130411 - On a system running Solaris X64: # uname -a SunOS fm-nas4 5.10 Generic_118844-20 i86pc i386 i86pc # isainfo -b 64 The system is unable to properly recognize volumes over 500MB. Is there any explanation or fix for that?
Q10130412 - For the SO-DIMM on the ARC-1160ML card, can I use ECC/Registered or ECC/Non-Registered?
Q10140407 - I recently bought an ARC-1120 controller and I would like to ask how can I rebuild a RAID 6 volume? I tried turning off the PC and disconnecting the SATA cable and see if it will rebuild automatically but it didn't.
Q10140411 - We have an ARC-1220 and 8 Seagate 400GB drives. There were six members on the RAID 6 array and we inserted one drive. Then we click Expand RAID Set. It migrated in the data to the new drive but did not increase the volume size and Windows only
Q10140412 - Does Areca PCIe/PCI-X RAID adapter support the TCQ for Western Digital Raptor 74GB? If it does not, what drives do you recommend with this card for performance?
Q10150407 - Another issue about Asus A8N-SLI Premium is that with the new BIOS, the throughput decreased from 150Mbyte/sec to 90MByte/sec. Any ideas what could be the problem?
Q10150410 - Is Areca PCI-X/PCIe SATA ll RAID adapter compatible with Solaris-X86 Intel platform?
Q10150411 - Is there a MIB available for that we can integrate the areca cards' SNMP interface with our monitoring system?
Q10150412 - If we only use the same hard disks and chassis, but controller changed. What do we have to take care of? Is the complete configuration stored on the hard disks? What will happened if the new controller has a lower/higher firmware? Do we have t
Q10160407 - How will IntelR EM64T work and what software is there to take advantage of 64-bit extensions?
Q10170411 - Customer is using the Hitachi 500GB drives and the Hitachi Utility has a option where you can enable spread spectrum clocking. Should this be enabled when using the Areca controllers?
Q10180411 - I'm trying to push the 1GB modules as a promotion with the Areca Raid controllers. Can you please let me know what is the advantages of getting the 1GB cache and also explain in which environments is bigger cache worth getting.
Q10190411 - Do Areca PCI-X/PCIe RAID controllers put the event information into Linux/FreeBSD system log at /var/log/messages?
Q10230411 - Is there a tool which we can easily use to find all raid systems on the network? Does it work only on the same subnet or in all reachable subnets? Can we change the network settings for some units from standard ip configuration to custom netwo
Q10240411 - Are there any hidden web pages or special tools to test the unit like generating io's or just test data through the web interface to do some stress checking or analysis ?
Q10250411 - I am running Hitachi Deskstar 250GB drives, and successfully set up a 3-drive RAID-5 array. I added a 4th drive and migrated successfully to RAID-6. Now I've added a 5th, and enlarged both the RAID set and volume set. That's good─both RA
Q10260411 - I have an array on an Areca external series controller. Can I roam that array for use with the PCI-X or PCIe?
Q10270411 - We are currently evaluating an ARC-1160 16 ports controller. When in JBOD mode, only 15 volumes are available, even though all 16 ports have a device attached. Is this correct? When examining the initialization screen at POST, I noticed that S
Q10280411 - Is it normal for RAID controllers to use the same IRQ in different slots. For example, I have a customer uses two ARC-1160ML and one ARC-1130ML cards in one motherboard. The two ARC-1160ML are using the same IRQ 10 and the ARC-1130ML is using
Q10290411 - Is there any way to start HTTP management software (Archttppci) with Windows, perhaps as a service, and have it automatically start the proxy for all controllers found? This way the controller can be managed remotely without having to sign in
Q10300411 - Is there anywhere a change log for the firmware version?
Q10310411 - When using archttp to configure the network information on a machine to get event notifications working, does it require its own dedicated ip or the same information as one of the Ethernet interfaces on the machine?
Q10320411 - I set the truncate disk capacity to 1G when it was set up. It looks like when you do this the WD 250.1GB drives go to 250GB and the WD250.0GB drive goes to 249GB which is what you describe, but I don't know why the 250.0 drive should go to 249
Q10330411 - I just installed my new Areca PCI-X/PCIe Raid Adapter, but I haven't connected any disc drives yet. McBIOS works ok! Driver in Windows XP seems to work ok, but when I try to start archttppci, it says "0 controllers found". Is it normal, no dri
Q10340411 - How many (maximum) Windows XP volume partitions the controller will support? (I'd like a 50GB boot (C:), 250GB workspace (D:) and 500GB backup partition (E:) minimum)
Q10350411 - How many SATA RAID controllers can be installed into a computer system?
Q10360411 - Upgrading ARC-1260 to the newest 1.38 firmware and I was able to install 3 out of 4 when the computer rebooted. Now I am not able to upgrade the last of the firmware. The controller can no longer be detected over the Ethernet and can not get i
Q10370411 - Upgrading the ARC-1130 Firmware Version to V1.38 2005-10-4, the controller gets stuck at the bios screen saying "Waiting for raid controller f/w to come ready". If I turn the computer off and on, it boots up fine.
Q10380411 - We run Areca Service version Archttppci for Windows. It is giving a “Malformed Startup String” error and not working, do you have any ideas?
Q10390411 - Is there any way I can blink individual ports on my Areca PCI-X/PCIe Raid Adapter? I want to know which port matches which?