When a USB device is not working correctly with your Windows 10 PC, you can try disabling the "USB selective suspend" feature to fix the problem. Here's how.

1. Open Control Panel.
2. Click on Hardware and Sound.
3. Click on Power Options.
4. Under "Preferred plan," click the Change plan settings link for the plan you're currently using..)
5. Click the Change advanced power settings link.
6. Expand USB settings.
7. Expand USB selective suspend setting.
8. Select Disabled from the drop-down menu.
9. Click Apply.
10. Click OK.