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• 2021: Q10082102 - The ARC-1203 CPU temperature of the RAID controller is high (70°C). I would
  Answer: 70°C is a normal working temperature, because the temperature is core temperature. It is higher than environment temperature. Firmware hardware monitoring feature will alarm if ...
• 2021: Q80012103 - ARC-8050T3 Thunderbolt 3 RAID Storage it is not able to use Mac Book
  Answer: The default MacOS Areca driver doesn’t work on new M1 Mac, only for Intel-based machine. The macOS 11 had not been integrated any universal KEXTs ...
• 2021: Q80022103 - Does ARC-8050T3U RAID storage have any issue with Gigabyte Z390 Designare M/B?
  Answer: ARC-8050T3U RAID storage is based on the Intel Thunderbolt TitanRidge JHL7440 Controller. But it has issue with Gigabyte Z390 Designare M/B that is based on Intel Thunderbolt ...
• 2021: Q10022103 - Can the RAID controller supports the SNMP messages from the Management LAN of
  Answer: CIM cannot handle the SNMP messages from the Management LAN of the ESXi. You can only support the SNMP message through your RAID controller with its’ own dedicated ...
• 2021: Q10032103 - The fan on my ARC-1220 controller is starting to make noise. I expect
  Answer: The cooling fan is one of the traditional graphic card cooling fan on the market, you should able to buy it from the local computer ...
• 2021: Q10042103 - I have an Intel SR1625UR server system with a passive SAS/SATA backplane +
  Answer: Setting a limit of link speed 3G in advance features menu made the SSD drives work reliably and correctly on the 1882. On the 1883 that was ...
• 2021: Q80032103 - Areca ARC-8050T3-24R storage units wont boot up when Dell 7820 and Dell 7920
  Answer: It is a compatible issue between the thunderbolt boxes and the Dell 7820 and Dell 7920 Windows 10 computer with Thunderbolt add-in card. You can check with ...
• 2021: Q10052103 - SATA Power Up In Standby does not seem to work with ARC-1883ix-24 and
  Answer: ARC-1883 RAID adapter ROC PL library does not support PM2 function. SATA Power Up In Standby does not work on ARC-1883 series RAID adapters.       ...
• 2021: Q10062103 - Does the 1884 models still support RAID-Controller based "Full Volume Encryption" like the
  Answer: No, ARC-1884 does not support full volume encryption because the processor does not support ROC encryption engine. The SED-Encryption feature is the only encryption function for the ARC-1884.       ...
• 2021: Q10072103 - Samsung 980 Pro causes ARC-1886-6N2I RAID adapter "timeout" (300 s) at boot.
  Answer: Samsung NVMe SSD 980 PRO has link issue when firmware version 1B2QGXA7 works under x2 mode. Update Samsung 980 PRO firmware from 1B2QGXA7 to 2B2QGXA7 can solve the issue.       ...

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