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2014: Q10121403 - Flashing disk drives attached to an Areca RAID controller.
Answer: Areca SAS/SATA RAID firmware version 1.43 Date: Feb 2007 (and later) has supported the ATA-8 spec for microcode download, allowing customer using the Areca's entire family RAID controllers to update the HDD firmware. This function performs as a system level when update HDD's firmware without necessary removing any single drive and upgrade. ...
2014: Q10131403 - Locate and identify drives in an enclosure or backplane with Fault/Activity LEDs.
Answer: You can use the “Identify Selected Drive” on Areca RAID controllers to locate and identify drives by flashing fault LED in an enclosure or backplane. ...
2014: Q10181403 - How to rebuild a degraded RAID set on a SATA or SAS RAID
Answer: You pull out the failed drive and insert a new drive back, no power off or service down needed. Controllers will automatically start rebuild the degraded array as soon as new free drive detected. ...
2014: Q10191403 - Are 4TB drives supported on Areca RAID controllers?
Answer: Areca RAID controllers support over 2TB capacity since firmware version 1.49. You can use 4TB drives with firmware version 1.49 or higher. ...
2014: Q60011407 - On Areca Desktop Box, will the Seagate STBD6000100 6TB drive fit your drive
Answer: Areca has modified our trays to be able to meet these new drives. But this modification is a running change. ...
2014: Q60011408 - 12Gb/s SAS Drives will not be detected on ARC-8040 storage.
Answer: 12Gb drives define SAS connector pin3 for power down control, but pin1-3 was defined for 3.3V input on 6Gb or older SAS specifications. If the backplane provides 3.3V, 3.3V will trigger the hard drive power down feature and result drive not start up. Our 8040 backplane provides 3.3V, so 12G drives will not power up on 8040. Two possible solutions for this case: 1. Paste a tape on the hard drive SAS connector (P1~P3) to block power down control feature, because we do not use this feature. 2. Modify the backplane to remove 3.3V power feature ...
2014: Q10031410 - Two Bad drives: Hus724040ale640 connected to Areca 1882X, can’t power on server and time out after 300secs.
Answer: This issue has be fixed into firmware 1.52 date: 2014-09-11 or later. ...
2014: Q10031411 - Areca RAID controllers can only detect 10 HDDs with Quanta M4600H 60-bays JBOD.
Answer: Areca RAID controller firmware date: 2014-11-21 or later has resolved the issue where it was only seeing 10 disk drives one SES expander firmware on Quanta M4600H 60-bays JBOD. ...
2014: Q10061412 - Controller fails the brand new hard drive when runs the Hdd Xfer Speed function.
Answer: The problem is that the drive is not initialized, so it does not carry overwrite-repair action on factory bad bock and cause the read errors. First, you must initialize the drive, and then it will allow you to run Hdd Xfer Speed function. ...
2014: Q80011402 - When I connect 8050 to ASUS Z87 deluxe/quad, 8050 will start up but then no
Answer: There is one compatibility issue on ArcHTTP utility with Thunderbolt 2 PC M/B bounded Intel utility. It has fixed by ArcHTTP V2.3.4-20140128 and later. ...

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