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2017: Q10031704 - How can I clear the ARC-1264il-16 internal drive serial numbers as "failed"?
Answer: Areca new firmware has recorded the serial number of failed disks. You can use 'activate fail disk' feature to remove this disk from the record. ...
2017: Q10051704 - Areca CIM provider can not report failed disks and/or controller failure or battery
Answer: This issue has been fixed in arcpvd-1.0.3-17.02.21.154300 or later. ...
2017: Q80021704 - By using 6x ST4000NM0115 drives at ARC-5028T2 if you cause a disk failure
Answer: This compatibility issue only happens on 1.54_2016_11_23 firmware version. It has been fixed on 1.54_2017_03_27 version. ...
2017: Q80031704 - On ARC-8050T3-12, we received E#1 FAN #2 Failed errors.
Answer: The fan is used for cooling the expander on ARC-8050T3-12. Please update the firmware to version 1.54 date: 2017-04-28 to solve the power on running it ...
2017: Q10041705 - ARC-1203-2I RAID volume is not detected by Acronis to load image.
Answer: Acronis software is working under Acronis boot loader to do the restore function. The rescue boot drive made by Acronis 2017 use kernel 4.4.x, the kernel buildin ...
2017: Q50011705 - Does ARC-4038 support an external SAS tape drive to the SFF-8088 expansion port?
Answer: You can connect a tape device after ARC-4038, but you must make sure your host do support tape device after expanders. The SFF-8088 port is ...
2017: Q10041706 - ARC-1264iL have time-out and drop drive issue on FW:V1.54 2016-11-23 and WD6002FRYZ.
Answer: This compatibility issue only happens on 1.54_2016_11_23 firmware version. It has been fixed on 1.54_2017_03_29 or later version. ...
2017: Q10011708 - Is there an update for the non working "Power Up In Standby" (PUIS)
Answer: This workaround needs to contact drive vendor for the fix firmware. ...
2017: Q80031708 - ARC-8050T3 can’t boot from the Apple Thunderbolt 3 machine (New MacBook Pro) machine.
Answer: Please update the firmware package to V1.54 2017-08-19 or later and follow the https://support.apple.com/en-us/HT202796 link “How to set up and use an external Mac startup ...
2018: Q10021801 - Seagate 8TB archive disks have issue with 1882i freezing/crashing machines.
Answer: The archive drives are designed for cold data, not heavy loading or random accessing. The write ability of this drive is not really good, so ...

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