Areca FAQ System - Q10011307 - Updating ARC1214BOOT.BIN via cli64 got "Firmware CRC Error". Updating f/w by web console via RJ45 and Archttp is working well.

Q10011307 - Updating ARC1214BOOT.BIN via cli64 got "Firmware CRC Error". Updating f/w by web console via RJ45 and Archttp is working well.

This is F/W's bug. Update firmware to date:2013-06-11or later for this issue fixed.

Tags: ARC-1214, Archttp, firmware

Last update:: 2015-08-24 10:01
Author:: Simone
Revision:: 1.1

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Q10011301 - I have a problem with our Areca 1880ix-12 controllers and DataCore SANsymphony 9.0 PSP1, for some reason the system becomes unresponsive and the warning arcs_a64 message keep appearing in the windows event log.
Q10021301 - ARC-1222 controllers has “Blue Screen” error right after finishing the installation of the OS which is Win Server 2003 R2 Std 32Bit. We tested the 64 Bit Version of this OS and its working fine.
Q10031301 - Toshiba hard drives are not on your hardware compatibility list. Has there been any testing with Toshiba drives?
Q10041301 - I have gotten the following event message on the ARC-1680ix controller. > 2012-04-20 03:11:20 Enc#2 SLOT 06 Device Removed > 2012-04-20 03:11:19 Enc#2 SLOT 06 Device Inserted > 2012-04-20 03:11:12 Enc#2 SLOT 06 Time Out Error
Q10051301 - Can I use your current ARCHTTP for Areca DAS (SAS-to-SAS RAID)? I make it using “inband”, not successful.
Q10061301 - Execute, "vsf info", and, "rsf info", at the CLI on ARC-1880ixl RAID controller, when heavy accessing, it hangs.
Q10011302 - I just installed ARCHTTP the newest version 2.x.x, but it doesn’t recognize controller.
Q10021302 - My brand new OCZ Vertex 4 64 GB drives are working only in SATA/150 mode while there should be SATA/300 mode on the ARC-1680ix-24.
Q10031302 - After installing driver version 6.20.0.25 on Windows 8 Pro 64bit the RAID volumes provided by my ARC-1220 appear in the Windows "Safely Remove Hardware and Eject Media" tool. It says "Eject Areca-VOL#00 SCSI Disk Device". This did not appear with driver version 6.20.0.22.
Q10011303 - With each new firmware, the boot time for the controller has increased. The version before 1.41 would boot in about 12 seconds. 1.41 took about 20-28 seconds. Now version 1.51 takes about 40 seconds. Why is each new version taking longer for the firmware to boot?
Q10021303 - Mac OS X 10.8.2 built-in driver detects 1882X card and his volume and can use it without any problem. When we try to install mraid, the installation will freeze.
Q10031303 - ARC-1880ix-16 has a mistake in controller firmware, LED control command did not been properly forwarded. It shows the function "Empty HDD Slot LED" no effect.
Q10041303 - I bought areca 1213-4i. I know, that yours adapter can create raid in MBR with 3 TB and more, but i don't understand how to do it.
Q10011304 - Areca Archttp cannot specify a name for smtp server in mail configuration. You can't put in an ip number, for example, Gmail smtp servers as that doesn't work.
Q10021304 - I load newest version of the SAP program, v1.41, the SAP utility no longer starts, errors with STmonHT.exe Entry Point not found.
Q10031304 - ARC-1882ix-16 BIOS does not show on cold boot with Supermicro X8DT3-LN4F BIOS version = 2.1.
Q10041304 - I'm using ArcHTTP 2.2.3. Threre are no problems on controller. But a very big log file named "errorlog" is created in the archttp program folder.
Q10051304 - Using 4G RAM on Arc-1882IX, I'm seeing reports on "***SDRAM Not Fast***" and unable to get past this screen during boot.
Q10061304 - Areca 1882i with firmware Version = V1.51 2013-01-23, I set up a passthrough SSD, all settings in web interface are ok but I cann’t see this passthrough disk on Mac Pro disk utility
Q10071304 - I cannot see RAID 1 volume on the ARC-1200 board. I added Areca ESXI arcmsr 1.20.0.15 driver to the ESXI 5.1 ISO media.
Q10081304 - Updated ARC-1882ix-12 to bootcode date: 2013-4-2 on your website and now my HP Z820 computer BIOS = 3.06 will not boot.
Q10091304 - Using WD Red 2TB Raid drives, ARC-8050 has indicated Incomplete Raid on restart.
Q10011305 - Do you know if the 1882 Windows 2008 Server R2 driver ( arcm_a64.sys v6.20.0.22) supports 64 bit addressing per this Microsoft Knowledge base article? http://support.microsoft.com/?id=2468345
Q10021305 - I am having trouble loading the RAID driver using the Windows 7 x64 recovery disk. The problem is when I load OEMSETUP.INF a dozen models show up, but the text to the right which would identify the appropriate model is not visible! How can I load the right driver for 1882ix-16?
Q10011307 - Updating ARC1214BOOT.BIN via cli64 got "Firmware CRC Error". Updating f/w by web console via RJ45 and Archttp is working well.
Q10021307 - I recently added 2 drives and expanded the RAID and the volume. Now the computer (MacPro) still sees the Volume with 8TB size when it should be 12TB.
Q10031307 - Using the “Set Disk To Be Failed” to kill out the disk, it can show normal status on other RAID adapters.
Q10041307 - I am using the ArcHTTP email alerts set to warning messages from my areca cards, every day I receive 2 emails saying there has been a proxy or in-band http log in, but no one logged in at that time.
Q10051307 - Will a bad disk cause a controller "timeout" (300 s) at boot?
Q10061307 - Areca 1224 volume can be ejected without confirmation, if there is no activity on it. This requires restart which is not acceptable for us.
Q10071307 - We have a server using ARC-1222 with Windows 2012 installed with Areca driver version 6.20.00.26 which was running without problems. It has something wrong with 6.20.00.27 for Windows 2012.
Q10081307 - What are the safe ranges for the ARC-1882 processor temperature?
Q10091307 - The HP Compaq Elite 8300 MBIOS=K01 v02.05 hangs when attempting to access ARC-1214-4I RAID controller BIOS configuration via TAB or F6.
Q10101307 - Updating to the latest Windows driver we found our system to be unbootable. How can we roll the driver back to the last version?
Q10011308 - Install W2K8 on a two array partition of the ARC-1222. The driver loading and RAID volumes are now listed. Unfortunately, when I try to install (Disk 1 Partition 1, 232.8 GB, Type: System), Windows throws: “Setup was unable to create a new system partition or locate an existing system partition”.
Q10021308 - I got issue when I install Win 2012 using ARC-1213-4i, write through mode and 4x WD5003ABYX (3 for RAID 5 & 1 for hotspare). After completed the installation, the first time boot in the OS, the system shows DPC_WATCHDOG_VIOLATION error.
Q10031308 - The ARC-1213-4I not only supports to create RAID 6 volume with 3 disks, but now it allows users to install OS on it.
Q10041308 - Will the ARC-1224-8I work with Windows 2000?
Q10051308 - I updated the ARC-1200 Windows XP (x86) driver to version 6.20.00.28 and in device manager. I also get one other device called "Raid dummy device other SCSI device" appearing in question mark which does not accept the driver.
Q10061308 - We receive the error message when installing Archttp under the Mac 10.8.x for installer from an "unidentified developer".
Q10071308 - Would it be possible for you to provide a custom ESXi 5.x install image with arcmsr included?
Q10081308 - Is there a way to tell from the unix command line if the RAID controller is a -12, -16 or -24?
Q10011309 - File "ARC1880BIOS.BIN" contained in Firmware V1.52 for the 1880/1213/1223 series fails to update using either DosFlash [V1.50] or ArcHttp [V2.3.4].
Q10021309 - ARC1223-8X can not detect by GA-B75-D3V（Rev1.1).
Q10031309 - ARC-1221 has a drive that I can't identify, my identify drive cable is not installed nor supported, since I have 3 internal enclosures with 13 bays everything is mixed up, I need a way to identify all my drives without having to reconstruct my raid every time.
Q10041309 - I upgraded my server from vmware ESXi5.1U1 to ESXi5.5 and the Areca-driver didn’t work properly after that.
Q10011310 - In some of the newer cards there is a function to flag a drive as not failed, is that possible for ARC-1280 card?
Q10021310 - It is a 1882, volume RAID-5 over 3 disks with “encryption AES256 Key”. When I tried: prompt>cli32 vsf genkey, it says ErrMsg: Invalid Command.
Q10031310 - Will the current 5.1 VMware driver work in the newest release of VMware esxi 5.5?
Q10041310 - ARC-1882 RAID controllers are attempting to present 120 hard drives across 5 chassis (main unit and 4 expansions) but can only see 118.
Q10051310 - Does your RAID cards support something like “Advanced Data Mirroring“?
Q10061310 - I have three Samsung 840 EVO SSDs on ARC-1264il-12 and every time I install windows, the array I'm installing to break.
Q10071310 - Will the current version of the Mac OS X driver, version 1.3.7, work correctly with the just released next version of Mac OS X Mavericks, version 10.9?
Q10081310 - Customer upgraded Mac OS X from 10.8 to 10.9 successfully. However, Archttp wouldn't run from the desktop.
Q10011311 - We have an issue on X9SRI-F where if we use riser RR1U-E8 it cannot detect the ARC-1213-4I RAID controller.
Q10031311 - Under MAC PRO machine, update to firmware 1.52 all files , and then reboot，it can not boot from the original bootable volume on the RAID controller.
Q10041311 - How many ARC-1882i can be installed in the same server board? When system installed five (5) ARC-1882i, ONLY four (4) can be recognized.
Q10051311 - My ARC-1210 shows within Windows 7 as removable drive (icon in task bar).
Q10061311 - Do you have a driver disk for Debian-Linux (also Ubuntu, XUbuntu) which allows installation/boot with ARC-1224-8I controller?
Q10071311 - The volume keeps failing drives when using Seagate Barracuda 7200.14 drives (models: ST3000DM001, ST2500DM001, ST2000DM001, or ST1000DM003). Is this a any issue with those drives?
Q10081311 - For local system which has the Areca card installed, but what if I need to get the event message from another system in the network?
Q10091311 - I'm trying to get a PCIe RAID adapter volume available as a LUN for XSAN. It seems that without FC hardware attached to a machine, I can't even start the service.
Q10101311 - Black screen crashes on Mac pro with ARC-1214-8I when Mac pro reboots again.
Q10011312 - I am not able to access/see the ARECA RAID bios upon using Gigabyte z77-up5 TH M/B.
Q10021312 - I have an Areca 1882ix-12 card with firmware 1.51 and upgrade to firmware 1.52. I reboot my Gigabyte GA-Z77X-D3H, the card 'disappears'. It simply won't get detected unless I remove my graphics card and use the built in Intel HD4000 graphics integrated to the CPU.
Q10031312 - SuperMicro X9DRW-iF can not work with ARC-1882ix-24 using Riser card RSC-R2UW-4E8 on the upper slot.
Q10041312 - I would like to know if it’s possible to do an unattended or silent installation of Archttp and Arc CLI?
Q10051312 - I would like Areca 1200 Raid manage on Hyper-V R2 OS (Windows Core installation) but ArcHTTP is installed through DOS command line.
Q10061312 - Expand the volume set, Windows does not show the added capacity. Windows shows original capacity before and after the expansion.
Q10011202- Install the Areca driver (version 1.20.00.20) into Oracle Solaris 5.11 (November 2011) and the errors “undefined symbol” occurs after the pkgadd command.
Q10021202- Install latest driver 1.20.00.22-20120105 with Oracle Solaris 11, it can then see the drives. When I reboot Solaris starts to load then the machine reboots.
Q10031202 - I have a supermicro database server with ARC-1680. It have lost connection to the sas expander backplane (in the same chassis): Enclosure#3 : LSILOGICSASX28 A.0 7015(0:8).The log is full of errors like this: 2012-01-18 08:55:48 Enc#3 SES2Device Time Out Error
Q10041202 - There is something broken with either the cards or the drivers in that the card takes the entire RAID down on the 1680 adapters and on the 188x adapters when a single drive exhibits timeout errors.
Q10051202 - For VMWare ESXI 5.0, the installation was easy, the arcmsr driver is loading but does not find any device on SuperMicro X9SCL+-F.
Q10011203- This customer has problem copying files from a pass through drive to raid under ARC-1880i. Copying between raid sets is working fine.
Q10021203 - There is a compatibility problem replacing the existing ARC-1210 with a newer one ARC- 1212. After the replacement the windows server OS does not boot properly.
Q10031203 - Do all Areca RAID cards support or rely on TLER, CCTL or ERC Algorithms for Drive Error Detection?
Q10041203 - Using Supermicro X8DAE with ARC-1880ix-12 under FreeBSD 8.1, it will show arcmsr0: scsi id 0 lun 0 cmd=0x12 srb='0xffffff8b89168000' ccb command time out!
Q10051203 - X8DTi-LN4F rev 1.02 with ARC-1882 on any PCIe slot, cold boot can not detect adapter. Warm boot can detect the adapter.
Q10061203 - Installing RHEL 6.2 doesn’t work with the ARC-1882i controllers plugged in X8DTH-IF-B BIOS Version: 2.0c. It start to load of installer got stuck at "Waiting for hardware initialization".
Q10071203 - Archttp 64 has a pretty bad memory leak using the latest firmware on an arc-1680-ix under a 3.2 linux kernel if I let the auto-refresh on the hardware information page stay open.
Q10081203 - ARC-1223-8i with gigabyte ga-a75-UD4H Motherboard BIOS Version: 8a. After the BIOS boot controller is not starting to give the alarm continuously. The controller works fine.
Q10011204 - GIGABYTE GA-870A-UD3 power lost, ARC-1210 RAID controller was not detectable by BIOS at bootup unless I removed the cable from the Areca battery backup unit.
Q10021204 - Using ARC-1222 with ARC-6120BA-T113 BBM, after some time Battery Status will change to failed. Power cycle again will clear the battery status to charging state.
Q10031204 - Using an Areca ARC-1880i with MSI interrupt support on recent versions of DragonFly 3.1 causes disk throughput to slow to a crawl after a while.
Q10041204 - Installed an ARC-1882ix-12 with firmware version: V1.49 and created a 8 disk Raid 10, the controller card has stopped the foreground initialization at 99.6% and has been at that point.
Q10011208 - Supermicro X8DTN+-F motherboard with BIOS version 2.1c, we try to install Centos/RedHat 6.2 on this M/B that uses one Areca RAID Card (ARC-1882). CentOS 6.2 still shows 'no usable disks' in anaconda.
Q10021208 - With ARC-1882ix-24, it sometimes hangs at the X8STE motherboard bios screen after reboot and sometimes hangs at Linux OS boot up screen after reboot.
Q10031208 - With the OCZ vertex 4 drives, when Arc-1882ix initialization starts it goes immediately to 100% and then often locks up the raid utility and the initialization never actually starts.
Q10011210 - Installed the ARC-1882i in the GA-Z77X-UP4 TH PCIex8 and PCIex4 slot, when booting, I do not see any MCBIOIS screens at all.
Q10021210 - We test install CentOS 6.3 x86_64 on Supermicro X9SCL-LN4 with ARC-1882i and can not start the installation and hang.
Q10031210 - I want to Install VMware 5.1 on a SM 6027B-URF. The boot CD does not recognize any disks after Raidset and volume set on the ARC-1222.
Q10041210 - When can we expect a driver for windows server 2012? Does the current windows 2008r2 64bit driver work?
Q10011211 - The ARC-1882ix-12 never boot with the bad (not spin at all) WD VelociRaptor HD. If insert 3 or more disks (Known good) any warm boot will hang at the 300 screen.
Q10021211 - Is it possible to insert a larger DIMM on ARC-1882ix-16 PCIe 2.0 SAS controller, such as 16 GB. I am using a large number of small files and am looking to maximise I/O on the card.
Q10031211 - ARC-1882i pcb version 3.1 (PCIe gen3 enabled) is operating at PCIe2 speeds using ASUS rampage 4 extreme, but it should be at PCIe3. Link status says 8X/5G.
Q10041211 - We have seen logins ("HTTP Log In") from many IP in the event log. Is there a known problem with a backdoor/security issue?
Q10051211 - Customer reconfigures as R5+spare. But system would not start to initialize it.
Q10011212 - Under MAC PRO machine, put ARC-1882X PCB version 3.0 on PCIe 2.0 16X, it will show 8x X 2.5G not 8x X 5.0G on Raid Web GUI.
Q10021212 - We do not get any LED drive activity when using an Areca ARC-1882ix-4G Version 3, Intel 520 Series Solid State Drives Model # SSDSC2CW480A310 and Chenbro chassis model. The Chenbro chassis model with the identified integrated Drive Backplanes and LED Board Module parts are: Chenbro Chassis Model # RM41416M2 Chenbro Drive Backplanes Model # 80H10321516A1 F:VI Chenbro LED Board Module Model # 80H033215-005 Rev:A3
Q10031212 - I'm testing here with a NDS4600 box that contains 60 drives. When I connect it to an ARC-1882x, it only sees 32 drives.
Q10041212 - What’s parity distribution for an Areca RAID 5 array?
Q10051212 - Firmware update process states “Please refer to chapter 6.1, “ Web browser-based RAID configuration for details on establishing the connection. Where is the document with chapter 6.1?
Q10061212 - In the long term I/O test, I had found disk hanging on only in the situation of Windows 8 or Windows 2012 with "muti-test-tools" using storeport driver 6.20.00.22 and new 6.20.00.23 . With SCSIPORT driver 6.20.00.22 everything works fine.