Q
- Q10011501 - Are ARC-1680 series RAID adapters compatible with ARC-8028 12Gb/s SAS expander?
ARC-1680x and 1680ix are compatible with ARC-8028 12Gb/s SAS expander module. ... - Q10021501 - Does Areca RAID controller-1882ix support bootable from 4KB volumes?
Areca RAID controller UEFI BIOS code V1.34 date: 2004-12-10 or later can support bootable from 512 or 4K byte volume. It isn't possible to boot from a 4K ... - Q10031501 - After enabling ARC-1883 “SATA Power Up In Standby “ with Adata’s SX900, a power down, and a new power up reports “failed disk”.
This is a bug of Adata’s SX900 firmware that can’t response correctly the command to enable “SATA Power Up In Standby “. Areca has a ... - Q10041501 - Windows XP 64-bit systems blue screen is pointing to the storport.sys file. In the memory dumps, we are seeing the following:
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_NULL_IP_storport!RaidpAdapterDpcRoutine+53
ExceptionAddress: fffff88001106c3d (storport!RaUnitAsyncError+0x000000000000013d)
This issue has been fixed in Storport driver version 6.20.00.31. ... - Q10051501 - Does ARC-1880 support RAID00 or RAID100?
Firmware version 1.49 date: 2011-07-26 or later has supported multiple RAID00 and RAID100. ... - Q10061501 - When Intel S5520HC boots and RAID firmware (2014/9/14) is initializing encryption volumes, BIOS displays a warning "The above volume is not in normal state”.
This issue has been fixed in firmware version 1.52 date: 2014-11-11 or later. ... - Q10071501 - ARC-1882ix-12 reports SSD as "failed" and not free when Adaptec ASR-7805 formats Samsung 840 EVO and erases it again.
This is a bug of Samsung 840 EVO and 850 Pro firmware that can’t response correctly the SSD cache control from the host. Areca has ... - Q10081501 - How do we identify slow hard disk on Areca RAID Controller?
Firmware version 1.52 date: 2014-12-12 or later has supported a firmware-level hard disk / SSD speed test function “Hdd Xfer Speed” that is used to ... - Q10091501 - Does “TLER Setting” on system configuration translate to ERC (Seagate) and CCTL (Samsung/Hitachi) or is it only a valid setting for WD drives that have TLER?
TLER, ERC and CCTL are same setting with different names. ... - Q10101501 - Is Supermicro X10DRL-TC compatible with ARC-1883 RAID adapter?
ARC-1883/1882/1880/12x4 series RAID adapters are compatible with Supermicro X10DRL-TC server board. ... - Q10111501 - The RESCUE raid set goes missing again after we reboot the raid set again.
RESCUE command does not record the result into drives and disappear after reboot. SIGNAT command is used to write the rescue result back into these array ... - Q10121501 - How can we update the on-board expander firmware on the ix series RAID adapters?
You can use the CLI, RS232 port and controller firmware to update the expander firmware on the 6 Gb/12Gb ARC-1880/1882/1883ix board. For controller update, expander firmware ... - Q10131501 - Is the Chenbro CK23601 6Gb/s SAS expander compatible with ARC-1882IX?
ARC-1883/1882/1880 series RAID adapters are compatible with Chenbro SAS expander model CK23601 board FW Rev. 0701. ... - Q10141501 - I was getting aprox. 450 MB/s read speed and now performance has dropped drastically to 200 MB/s using HP Z820 workstation with ARC-1214-4i RAID controller.
Controller assigns volume capacity from hard drive outer tracks to inner tracks. The HDD has less performance while accessing inner edge. File fragment also impacts the ... - Q10151501 - ARC-1224-8i RAID controller with Supermicro X10DRG-Q in slots 9 (PCH slot) under Win7 Pro x64, the option ROM for the card doesn't load and can't boot from it.
This motherboard supports the latest Thunderbolt technology. The PCH SLOT9 is PCI-Exp. 2.0 x4 in x8 slot with TBT support (from Intel PCH). Intel does allow user to boot devices ... - Q10161501 - One of disk raid appears as free, the controller couldn't rescue the raid set.
Rescue feature only works with the array configuration not serious corrupted. If rescue does not recovery it, you can recreate the array configuration. Recreate the array ... - Q10171501 - Can we directly install of ARC-12x4 with Ubuntu Server 14.04.1 LTS?
You have to firstly install the system into a separated drive, update raid card driver next, and then clone the system into a volume on ... - Q10181501 - Where can we get driver sources to create the driver with Citrix XenServer Driver Development Kit?
Citrix XenServer driver source is same as the linux driver source. You can download it from Areca web site. ... - Q10011502 - When the ARC-188X's driver for FreeBSD would be available?
The arcmsr(4) driver on FreeBSD 8.4 and FreeBSD 9.0 (or later) has been updated to support ARC-188x/12x3/12x5 series SAS RAID controller. If you use driver older than ... - Q10021502 - When the ARC-1214's driver for FreeBSD would be available?
The arcmsr(4) driver on FreeBSD 8.4 and FreeBSD 9.2 (or later) has been updated to support ARC-12x4 series RAID controller. If you use driver older than these versions ... - Q10031502 - After enabling ARC-1883 “SATA Power Up In Standby “ with WD HDD, a power down, and a new power up reports “failed disk”.
This is a bug of ARC-1883 PL firmware bug that can’t response correctly the PM2 command to enable “SATA Power Up In Standby “. Areca has disabled this ... - Q10041502 - After enabling ARC-1882 “SATA Power Up In Standby “ with Adata’s SX900, a power down, and a new power up reports “failed disk”.
This is a bug of Adata’s SX900 firmware that can’t response correctly the PM2 command to enable “SATA Power Up In Standby “. Areca has a workaround for ... - Q10051502 - Roaming 3Gb/s SATA HDD from ARC-1680 to ARC-1883ix-24 Raid Controller, the new ARC-1883 does not "see" any of this drives connected.
It is a compatible issue between some 3Gb drives and 12Gb controllers. Using the link command to set the expander link speed from 12Gb to 6Gb. ... - Q10061502 - Windows refuses to install and shown "Windows cannot install in such a drive" in an Intel M/B S2600CW2 + ARC-1214.
It is a bug of ARC-12x4 firmware pack. This issue has been fixed in firmware version 1.52 date: 2014-11-11 or later. ... - Q10071502 - Is Supermicro X10SAT compatible with ARC-1882ix machine?
We test all slots on the motherboard bios version 2.0 02/20/2014 with 1882IX 1.52 firmware in our web site. ARC-1882ix always gets ready and detects drives without problem. ... - Q10081502- ARC-1883i connects with two expanders inside DataOn storage CIB-9470 70 bays JBOD. But one expander, all HD showed up. However, another expander only show 4 x HD with odd name “smpDev #1-4”
It is an issue of ARC-1883i RAID adapter firmware that supported Dell MD1000. Areca has removed the Dell MD1000 supported from firmware version 1.52 date:2015-01-23 or ... - Q10091502 - Brand new Samsung 850 Pro 1TB SSD's are being detected as "FAILED" by the Areca Controller.
This is a firmware bug of Samsung 840 EVO and 850 Pro that can’t response correctly the SSD cache control from the host. Areca has a workaround ... - Q10011503 - Would like to know the correct way to configure the ARC-1883 email notifications.
Areca raid adapters can generate emails by two methods 1. The firmware build-in feature through controller onboard Ethernet port: You can configure this feature in controller web ... - Q10021503 - ARC-1213-4i is unable to upgrade from 1.50 to 1.52 with the error "Invalid BIOS Data".
Areca 1.52 firmware has changed the bios architecture to be able to support multi-bios, so you have to update bios after updated the firmware to ... - Q10031503 - What is the max CPU Temperature of an ARC-1212 or at which temperature it starts to log and throttle?
Controller will alarm for over temperature when processor temperature is over 90 degree. ... - Q10041503 - When we use an Intel mainboard S2400SC with Xeon V1 processor the ARC-1882 card is communicating a PCIe 2 speed on a PCIe 3 slot.
The S2400SC BIOS option “Processor PCIe Link Speed” will not be visible if the platform employs the Intel V1 families CPU, and the BIOS will limit the ... - Q10051503 - ARC-1214 tested with slots 8, and 10 on the Supermicro X10DRG-Q booting Win7 Pro x64 normally, but would show a WHEA PCI root port error in the event log.
There has one “WHEA Support” on the M/B BIOS “ACPI Settings”. The options are Enabled and Disabled (default). Select Enabled to support the Windows Hardware Error ... - Q10061503 - ArcSAP utility can’t start because MSVCP100.dll is missing in Win2012R2.
You miss to install the latest Microsoft Visual C++ 2010 Redistributable Package. Since ArcSAP is 32-bit (x86) application, please download the Microsoft Visual C++ 2010 ... - Q10071503 - Have Areca RAID cards supported the encryption function?
Areca has supported the encryption function on its series ARC-1882 /1883/12x5/ 8050 series RAID adapters. ... - Q10081503 - When user inserts multiple RAID adapters in a server, Archttp display same name “ARC-xxxx Web Management” for different devices. User confuses to choose any storage through Archttp to administrate those different storages.
In the SNMP configuration page, there have two OIDs called sysName and sysLocation which allows user to identify this card. User can enter the controller identification on the “sysName” and “sysLocation” of “SNMP ... - Q10011504 - ARC-1200 is operating in RAID-1. At the moment ARC-1200 has two same name raid sets: Degraded and Incompleted. How to verify which HDD contains the active raid?
On our raid cards, the array configurations are stored in array member drives. and once a member fail, the array status/signature in rest members will ... - Q10021504 - SanDisk X300s will be shown as Failed and cannot be used.on ARC-1882i.
It is a Sandisk SD7UB3Q128G1022 SSD firmware issue. Update the Firmware Rev. from X2170300 to X2180300, ARC-1882i can use it. ... - Q10031504 - ARC-1883i RAID adapter can't show bios message when we put into Motherboard X7SBE.
Please flash the X7SB40.917 BIOS which can fix this problem. You can refer the Supermicro FAQ ID 12490. http://www.supermicro.com/support/faqs/faq.cfm?faq=12490 ... - Q10041504 - Do any of the current Areca RAID cards support trim for SSD's?
All our currently available raid cards support TRIM between controller and SSD, not TRIM from OS. ... - Q30011501 - ARC-1320-8X can not work with Infortrend SAS storages - ESDS S12S-G2240 using driver version 6.0.0.10.
This issue has been fixed on driver version 6.0.0.11 or later. But ESDS-S12S-G2240-4 has issues with ARC-1320-8X. Windows crashes during boot if ESDS-S12S-G2240-4 is connected. ... - Q30011503 - Ubuntu kernel version 3.5.17 gets kernel panic after ARC-1320 HBA driver is loaded with a Quantum Ultrium 6 drive (Model: AQ285A#900) using LTFS.
These known LTFS issues were fixed by the driver version 1.1.6.141103. ... - Q30021503 - Does ARC-1320 Mac driver use MSI?
ARC-1320 SAS HBA is working in MSI mode from Mac driver version V2.0.4-20140626. ... - Q30011504 - ARC-1320ix-16 shows the following massage on the X10DRL-I M/B for about 6 minute “**Warning** : Something Wrong With The Adapter!
This issue only happens with SSD. It can be solved by ARC-1320 BIOS V1.07e / Date: 2015-4-08 or later. DS-S12S-G2240-4 is connected. ... - Q20011501 - ARC-1680P hangs boot with ADLink cPCI-3970 BIOS Version=4.6.4.0.
This issue has been fixed in ADLink cPCI-3970 BIOS version later than 4.6.4.0. ... - Q20021501 - Does Windows 2000 work with ARC-1680P?
ARC-1680P uses same software package of ARC-1680 RAID adapters. Windows 2000 driver can download from ftp://ftp.areca.com.tw/RaidCards/AP_Drivers/Windows/Driver/X86/Beta/. ... - Q20031501 - Will ARC-1882P work in a PMC/PXI adapter?
ARC-1882P only supports XMC interface. It can not work with a PMC/PXI adapter. ... - Q10081501 - How do we identify slow hard disk on Areca RAID Controller?
Firmware version 1.52 date: 2014-12-12 or later has supported a firmware-level hard disk / SSD speed test function “Hdd Xfer Speed” that is used to measure the ... - Q10091501 - Does “TLER Setting” on system configuration translate to ERC (Seagate) and CCTL (Samsung/Hitachi) or is it only a valid setting for WD drives that have TLER?
TLER, ERC and CCTL are same setting with different names. ... - Q40011501 - How can we update the on-board expander firmware on the external RAID controllers?
You can use the RS232 port and controller firmware to update the expander firmware on the 6Gb/12Gb external RAID controller. For controller update, expander firmware will ... - Q40011504 - Does ARC-8088 support a SFP-to-RJ45 adapter?
ARC-8088 10G iSCSI can’t negotiate at 1G. SFP-to-RJ45 adapter is not working on our iSCSI 10G. ... - Q40021504 - Is ARC-8088-iSCSI controller just MPIO or it supports MC/S also?
Port teaming and MC/S are not supported, please use MPIO instead. MPIO does much the same job as teaming & MC/S for failover and bandwidth ... - Q40031504 - Always setup each 10G NIC with different IP, but the same subnet or different subnet? On the Initiator side, what to do with single NIC and what to do for dual NICs?
Each 10G port of ARC-8780 is handled by an independent PCIe function; it's ok to assign arbitrary IP to each of them. Each 10G port of ARC-8780 is handled by an independent PCIe function; it's ... - Q10081501 - How do we identify slow hard disk on Areca RAID Controller?
Firmware version 1.52 date: 2014-12-12 or later has supported a firmware-level hard disk / SSD speed test function “Hdd Xfer Speed” that is used to measure the ... - Q60011501 - How do I install my 2.5” SSD into ARC-8040?
Areca had modified trays to be able to install 3.5-inch and 2.5-inch drives. You can contact with our local distributor for new trays if your ARC-8040 ... - Q10091501 - Does “TLER Setting” on system configuration translate to ERC (Seagate) and CCTL (Samsung/Hitachi) or is it only a valid setting for WD drives that have TLER?
TLER, ERC and CCTL are same setting with different names. ... - Q10091501 - Does “TLER Setting” on system configuration translate to ERC (Seagate) and CCTL (Samsung/Hitachi) or is it only a valid setting for WD drives that have TLER?
TLER, ERC and CCTL are same setting with different names. ... - Q40011501 - How can we update the on-board expander firmware on the external RAID controllers?
You can use the RS232 port and controller firmware to update the expander firmware on the 6Gb/12Gb external RAID controller. For controller update, expander firmware will ... - Q60011503 - How to connect ARC-5020 through iSCSI to windows 7 Enterprise?
Please make sure the volume configured with correct Ch#/Drv#. For iSCSI connection, volumes must be configured with Ch1 (USBiA), and the Drv# must be 8-15). Reboot ... - Q10081501 - How do we identify slow hard disk on Areca RAID Controller?
Firmware version 1.52 date: 2014-12-12 or later has supported a firmware-level hard disk / SSD speed test function “Hdd Xfer Speed” that is used to measure the ... - Q80011501 - Is ARC-5026 able to give the SMTP server a FQDN, instead of an IP?
ARC-5026 firmware doesn’t include the DNS function so you can not just key in the name of the server. Our ArcHTTP and ArcSAP have supported SMTP ... - Q80021501 - How do I install my 2.5” SSD into Areca Thunderbolt RAID storage?
Areca Thunderbolt RAID storage drive tray has mounting holes for both 3.5-inch and 2.5-inch drives. You don’t need to use any drive adapter brackets. ... - Q10091501 - Does “TLER Setting” on system configuration translate to ERC (Seagate) and CCTL (Samsung/Hitachi) or is it only a valid setting for WD drives that have TLER?
TLER, ERC and CCTL are same setting with different names. ... - Q80031501 - When we install Windows Server 2012 R2 on an Areca controller, we have the option to remove the controller’s volume in the OS.
In new driver codes, volumes listed as eject-able devices due to thunderbolt support. ... - Q10071503 - Have Areca RAID cards supported the encryption function?
Areca has supported the encryption function on its series ARC-1882 /1883/12x5/ 8050 series RAID adapters. ... - Q10081503 - When user inserts multiple RAID adapters in a server, Archttp display same name “ARC-xxxx Web Management” for different devices. User confuses to choose any storage through Archttp to administrate those different storages.
In the SNMP configuration page, there have two OIDs called sysName and sysLocation which allows user to identify this card. User can enter the controller identification on the “sysName” and “sysLocation” of “SNMP ... - Q80011503 - ARC-5026 unit is spontaneously powering off -- and immediately powering on.
The problem turned out to be a defective Corning electro-optical Thunderbolt cable that was causing the ARC-5026 to power-cycle every few seconds. ... - Q10041504 - Do any of the current Areca RAID cards support trim for SSDs?
All our currently available raid cards support TRIM between controller and SSD, not TRIM from OS. ... - Q80011504 - Areca ARC-5028T2 can not detect on HP Z820 Thunderbolt port.
Please follow the following step to install Thunderbolt adapter on HP Z820. 1. Ensure PCA jumpers are set as: Force FP-> left 2 pins, SLP S5-> left 2 pins and SLP ... - Q80021504 - I would like to be able to turn OFF ARC-8050T2 Intelligent Power.
Intelligent power control is a necessary feature on the thunderbolt certification, you can not disable it. You can disable the disk power down feature in ... - Q10011401 - I'm trying to build a RAID 6 with a Mix of Samsung SSD 840 EVO and Pro. The initialization gets to 99.8% or 99.9% done and then stops and never completes. But there is no issue on SSD 840 Pro.
It is a TRIM support related issue. This problem happens only when you use different SSDs with different TRIM support ability. This behavior can be solved by ... - Q10021401 - We have a problem with SuperMicro 24 Server with SAS Exp. Backplane, 2014-01-08 14:54:01 E2 Enclosure Temp Over Temp. The Logs said that the Enclosure is over temp.
It is a compatibility issue with SuperMicro backplane. Please disable the SES2 H/W monitor on the System Configurations from firmware version 1.52 to solve this ... - Q10011402 - Using Areca ARC-1680 RAID controller with SSD, the unsafe shutdown counter (ATA command 0xE0, STANDBY IMMEDIATE) is incremented at each stop of the machine.
The STANDBY IMMEDIATE function has added from firmware date: 2014/1/24 or later. ... - Q10021402 - I am booting Mountain Lion 10.8.5 from a RAID 0 volume on Areca RAID adapter. I can not boot from that volume after update firmware package from 1.51 to 1.52.
It has fixed on firmware version 1.52 date: 2014-02-07 or later. ... - Q10011403 - Do you add one volume for one key file to enhance multiple volumes for one key (currently CLI) when you have multiple volumes on the RAID controller?
In the currently implementation, the key file will include all encrypted volume on the controller; each one has one individual key in the key file. If you ... - Q10021403 - The Gigabyte GA-Z87N-WIFI mini-itx motherboard BIOS version: F4, the ARC-1882i does not appear to initialize during startup?
It has fixed by Gigabyte GA-Z87N-WIFI new version BIOS. ... - Q10031403 - There is a problem for many repetitive rebooting test of customer’s internal test on ARC-1201. Rebooting stop occur in 4 systems of 50 test trial systems.
Reboot test may hang during intensive polling of PCIE link status. It has fixed on bootcode date 2013-01-07 or later. ... - Q10041403 - With the storport 6.20.00.28 driver, I am experiencing resume from sleep/S3 issues 9 out 10 times on Windows 2008R2 64bit.
It has fixed on the storport 6.20.00.28 driver. ... - Q10051403 - How is the cable length used on first hop from 3008/3108 to expander?
The distance between the DUT and first expander is limited by the maximum round trip flight for a cable that will carry STP traffic is 20 ... - Q10061403 - Do you add one volume for one key file to enhance multiple volumes for one key (currently CLI) when you have multiple volumes on the RAID controller?
In the currently implementation, the key file will include all encrypted volume on the controller; each one has one individual key in the key file. If you ... - Q10071403 - The Gigabyte GA-Z87N-WIFI mini-itx motherboard BIOS version: F4, the ARC-1882i does not appear to initialize during startup?
It has fixed by Gigabyte GA-Z87N-WIFI new version BIOS. ... - Q10081403 - There is a problem for many repetitive rebooting test of customer’s internal test on ARC-1201. Rebooting stop occur in 4 systems of 50 test trial systems.
Reboot test may hang during intensive polling of PCIE link status. It has fixed in bootcode date 2013-01-07 or later. ... - Q10091403 - How is the cable length used on first hop from 3008/3108 to expander?
The distance between the DUT and first expander is limited by the maximum round trip flight for a cable that will carry STP traffic is 20 ... - Q10101403 - How to get an RMA to return a product?
Areca hardware products are covered by a 3-year Limited Warranty. Our RMA is processed through the distributor who sold the products. ... - Q10111403 - Can SMART data be read from HDDs connected to Areca RAID controllers?
You can use a third party utility such as Smartmontools (http://sourceforge.net/projects/smartmontools/). Smartmontools added support for SATA drives behind Areca SATA/SAS controllers on Linux, FreeBSD and Windows, allowing ... - Q10121403 - Flashing disk drives attached to an Areca RAID controller.
Areca SAS/SATA RAID firmware version 1.43 Date: Feb 2007 (and later) has supported the ATA-8 spec for microcode download, allowing customer using the Areca's entire ... - Q10131403 - Locate and identify drives in an enclosure or backplane with Fault/Activity LEDs.
You can use the “Identify Selected Drive” on Areca RAID controllers to locate and identify drives by flashing fault LED in an enclosure or backplane. ... - Q10141403 - What are you meaning "VMware (only driver package available w/o in-band management utility)" in operating system section of technical sheet?
It means only driver package available but no in-band management utility. Customers have to use the LAN port on the RAID adapter for management. ... - Q10151403 - Is the ARC-1882 thunderbolt compatible?
Areca PCIe HBAs and RAID controllers are thunderbolt compatible through the latest driver package. You can find the latest driver package in our web site. ... - Q10161403 - What troubleshooting information should I provide to support and bring the array back?
Please login the controller web manager and take following screen shots: 1. entire raidset hierarchy page. 2. entire controller event log history. 3. system information page. 4. hardware monitoring ... - Q10171403 - ARC-1264il-12 only comes with the low profile bracket, not the full height bracket.
You can contact with our local distributor for it. Some distributors have additional brackets for customers. Distributors can be found in our web site, the “where ... - Q10181403 - How to rebuild a degraded RAID set on a SATA or SAS RAID controller?
You pull out the failed drive and insert a new drive back, no power off or service down needed. Controllers will automatically start rebuild the ... - Q10191403 - Are 4TB drives supported on Areca RAID controllers?
Areca RAID controllers support over 2TB capacity since firmware version 1.49. You can use 4TB drives with firmware version 1.49 or higher. as new free ... - Q10201403 - Does TRIM support on Areca RAID controllers.
Areca RAID controllers do not support TRIM. ... - Q10211403 - What’s a maximum volume, capacity per volume, devices and backup type for ARC-1883 RAID controller?
Maximum volumes: 128 Maximum capacity per volume: 512TB Maximum devices: 256 Backup type: BBM=ARC6120BA-T121-12G, FBM=ARC-1883BA-T100-SuperCap and ARC-1883BA-T100-BAT ... - Q10221403 - Nflash doesn’t work on ARC-1883.
Nflash start to support ARC-1883 series RAID adapters from version 1.52 date: 2013-11-07. ... - Q10231403 - Do ARC-1214-4I and ARC-1224-8I support SAS HDD?
ARC1214-4I/ARC-1224-8I can support SAS HDD from firmware version 1.52 date: 2013-10-28 or later. chmetcnv>, FBM=ARC-1883BA-T100-SuperCap and ARC-1883BA-T100-BAT ... - Q10241403 - What’s different between BBM ARC6120BA-T121-12G and ARC-6120BA-T121?
Both modules use same battery pack but with different cable type. ARC6120BA-T121-12G is shipping with 2600-1C1412-HI00 for ARC-1883 series RAID controller only. ARC6120BA-T121 is shipping with 2600-1C1212-II00. >, FBM=ARC-1883BA-T100-SuperCap and ... - Q10251403 - Is ARC-1264il-12 compatible with the SAP program TEST commands (for example, Disk-Checking option)?
12x4 does not support disk test feature in SAP. This function only supports on pure SATA RAID controllers not SAS. ... - Q10261403 - Install an ARC-1882 in a HP Z-820 Work Station and get the following error:
”928-Fatal PCIe error, PCIe error detected Slot X Reset caused by SERR”.
This issue can be solved by disabling the 'pcie gen 3.0 support' setting in system configuration page. ... - Q10271403 - As the new server chassis have less and less 5,4" slots we like to know any LCD display in 3,5" size for Areca SAS RAID Controllers.
Areca has one new model ARC-1035 LCD display in 3.5" front panel size. ... - Q10281403 - I'm attempting to create an expandable raid 6 array with a raid 60 volume.
raid50/60 volumes do not support array expansion. You can not expand raid50/60 volume after created. ... - Q10291403 - What is the “Volume Write Protect” means and when is it recommended to set to "enable"?
When "Volume Write Protection" is enabled on the "Create Volume Set", host commands fail if they are issued to a volume in that RAID controller ... - Q10301403 - Does SATA 1.5G support by ARC-1883 12Gb/s SAS RAID adapters?
SATA 1.5G does not support any more. ... - Q10311403 - Is there any way to secure ArcHTTP web server with any kind of password?
The archttp has no password protection, you can bind IP addresss on the local host 127.0.0.1 to reduce the security risk. ... - Q10321403 - Does Areca 1880 driver support under Nexentastor 3.1.1?
In the shell enter the following command: rem_drv arcmsr add_drv –i “pci17d3,1880” arcmsr update_drv –a –i “pci17d3,1880” arcmsr No warnings or errors should be returned. And return to installer (F1) and ... - Q10331403 - Is there an available driver for VMware 5.1 and the ARC-1220?
The VMware driver in our web site works with all Areca raid adapters included ARC1220. http://www.areca.com.tw/support/main.htm ... - Q10011404 - When upgrading the RAID controller from ARC-1680 model to a new ARC-1880IX-24 I get a STOP Error 0x0000007B (INACCESSIBLE BOOT DEVICE) that occurs just before the login screen would appear.
ARC-1680 and ARC-1880 use the same driver package, but different product ID. Perform the following steps to add support for bootable drive roaming: 1. Boot system from ARC-1680 ... - Q10021404 - When removing any of the Seagate ST2000NM0033, and re-inserting it on ARC-1214 is sometimes not detected. After rebooting, the HDD is detected OK.
This is a compatible issue with Marvell ROC and has been fixed in ARC-12x4 firmware version 1.52 date: 2014-3-31 or later. This HDD works fine using the ARC-1213/1680/1882 controllers. ... - Q10031404 - I always meet the problem that said "no rules to make target 'kernel/bounds.c', need by 'kernel/bounds.s'. Stop", when install Areca linux source 1.30.0X.16-131015 version driver in Debian-6.08 64bit.
You need to make sure when you compile your code it’s pointing to the linux source and not the headers. Please reference the similar discussions ... - Q10041404 - Can you confirm the battery module for the ARC-1260?
Both ARC-6120BA-T112 and ARC-6120BA-T113 work with ARC1260. The only difference between T112 and T113 is the capacity of the battery pack. T113 has bigger battery pack which can provide ... - Q10051404 - Disk capacity is '250GB'. But when I connect it to Areca controller in JBOD mode, Windows system sees the disk capacity as 232.8 GB. Where did the other capacity go?
There are two ways to calculate Gigabyte (GByte): Using base 2 or using base 10. The operating systems use the base 2 “1024” definition of GByte, while disk ... - Q10061404 - Is it somehow possible to convert a normal (non-raid) disk to a member of a raid 1 set (mirror) and maintain the data on this disk?
The data structure in array member drive is different from the structure of a common disk connected on motherboard. Controller writes array configuration data into raidset member disks ... - Q10071404 - Does ARC-1882 support a multi LUN support for Quantum SuperLoader 3?
Areca raid controllers support hard drives only, not optical device or tape device. ... - Q10081404 - Is it impossible to install debian or ubuntu on the RAID-controller ARC-1214-4I?
The linux kernel building driver does not support this new 1214. Debian has no option to load driver while system installation. If you would like ... - Q10091404 - Power up Supermicro CSE-216BE1C-R920LPB (12G expander chassis) system with an ARC-1883LP adapter, the last four drives won’t be recognized and blink red/blue.
This is a compatible issue with Supermicro CSE-216BE1C-R920LPB and has been fixed in ARC-1883 firmware version 1.52 date: 2014-4-10 or later. ... - Q10101404 - RAID adapter firmware 1.52 build RAID volume is 0.1 GB smaller than 1.51fw.
Our 1.51 firmware supports stripe size up to 128KB. But 1.52 firmware supports stripe size up to 1024KB. This is a truncation base from the firmware ... - Q10111404 - ARC-1201 works on Windows Server 2012 R2. But the scsi command error message shows in the Windows event viewer.
This issue has been fixed in ARC-1201 firmware date: 2014-4-10 or later. ... - Q10121404 - Can I expand the capacity of the raid by hot swapping each drive one at a time. And waiting for the system to rebuild, and then replacing the next one.
There has one additional Clone Disk function from firmware version 1.52. You can use this clone disk function to replace one by one. After you clone all ... - Q10131404 - I am not able to upgrade the 1.51 firmware to the recent firmware 1.52 on ARC1882.
Update firmware from 1.51 to 1.52 firmware must update FIRM file first, and restart machine once to be able update the BIOS code. You can ... - Q10141404 - Is there a MRAID installer that doesn’t require Java for Mac OS X?
You can download the manually installation package in our ftp site: ftp://ftp.areca.com.tw/RaidCards/AP_Drivers/MacOS/Application/SnowLeopard_and_later/Installer/Build20130325/ManuallyInstaller/ ... - Q10151404 - OpenE (V7 UP12) got the kernelpanic/call trace errors during IO with ARC-1883.
This is an interrupt issue on linux kernel with ARC-1883. This has been fixed in linux source arcmsr-1.30.0X.18-20140417 driver version or later. ... - Q10161404 - ARC-1883 has kernel panic on Ubuntu server 12.04 LTS with X9DRH-IF. In the kernel Call Trace it says about irq conflict.
This is an interrupt issue on linux kernel with ARC-1883. This issue has been fixed in linux source arcmsr-1.30.0X.18-20140417 driver version or later. ... - Q10011405 - ARC-1214 reports that ST4000VN000 Current SATA Mode is SATA150+NCQ (Depth32) but not SATA600+NCQ (Depth32).
Seagate ST4000VN000 6G SATA drive SC44 firmware manufacture current allowance speed default set on 1.5Gb/s even its capability=6Gb/s. This issue can be solved by manually configuring drives to ... - Q10021405 - ARC-1882 can not detect the ST4000VN000.
Seagate ST4000VN000 6G SATA drive SC44 firmware manufacture current allowance speed default set on 1.5Gb/s even its capability=6Gb/s. The PL firmware phase 17 or later can not work with ... - Q10031405 - ARC-1880IX-16-4G does not allow modifying the volume stripe size from 128K to 1024KB.
The old firmware (1.51 or early) volume capacity only supports stripe size up between 4KB and 128KB. Controller will keep the possibility of migrating the ... - Q10041405 - Areca card can’t pass the correct events time. The reported events from Areca will have a strange date-time format.
Once the raid card restarted, the card have no idea about the datetime outside, it can just record the "timestamp", the correct datetime need to ... - Q10051405 - ARC-1882ix-16 McBios screen never shows up with an Gigabyte H77N-WIFI motherboard.
Gigabyte GA-H77N-WIFI F4 version BIOS can detect ARC-1882ix. ... - Q10061405 - Does HP Z420 computer work with Areca RAID adapter?
ARC-12X4/1882/1883 can work with Z420 BIOS version J61 V03.65. ... - Q10071405 - ARC-1883LP BIOS cannot detect Quanta S210-X22RQ storage (using LSI SAS2X28 backplane) with Areca cable.
This issue comes from Quanta using special cable for its backplane. Please request the Quanta SFF-8643 12G to SFF-8087 6G cable. ... - Q10081405 - Does ARC-1882X support XenServer 6.2?
XenServer 6.2 sp1 has build driver to support ARC-1882X. You can also refer following post to build an ARC-18XX series driver iso by your own. http://blog.host1.no/howtos/how-to-build-driver-iso-for-areca-arc18xx-series-for-xenserver/ ... - Q10091405 - When upgrading the firmware of the ARC-1882X, I get the error “HTTP protocol error 3” with ArcHTTP version 2.4.0 under Windows 7 (Internet Explorer 11).
This issue may occur if we use 6.20.00.21 driver. There is no issue using ArcHTTP version 2.4.0 with driver 6.20.00.29 under Windows 7 and IE11. ... - Q10011406 - Compile the arcmsr-1.30.0X.19-140509.zip driver on the kernel 2.6.32, it shows the error: ‘SCSI_QDEPTH_DEFAULT’ undeclared.
It is a condition compile error, please use driver code higher than arcmsr-1.30.0X.19-140509.zip version. ... - Q10021406 - Connecting an AIC XJ3000-4603M with 60 drives to an ARC-1882X, the ARC-1882X only sees 6 of the 60 drives.
The AIC fw2A9_v1.11.9.3 is 3 SESs version firmware that includes Hub and right/left edge expander. The fw2A9_v1.11.9.53 is 1 SES version firmware that hides right ... - Q10031406 - Can we get of HDD SMART information from ARC-1200?
Smartmontool can inquiry SMART status of these drives on our raid cards. Smartmontool is a freeware that you can download it on internet. ... - Q10041406 - When trying to update the ST3000DM001-9YN166 hard drive firmware from CC4C to CC4H on ARC-1223-8X, I get "http protocol error3" using IE10.
Hard drive firmware must be repacked to be able to update through our manager console. If you would like to update hard drive firmware through ... - Q10051406 - HP DL320 G6 doesn't recognize ARC-1882x raid adapter.
HPServer DL320G6 Slot4 (PCIe 2.0 x16/x8/x4/x1) can not work with ARC-1882x. But Slot5 (PCIe 2.0 x4/x2/x1) LowProfilePCI can work with it. ... - Q10061406 - I have set "Alert By Mail Configuration" and configured: Send Only Urgent Event. However, I am receiving emails with subject "RaidAlert-WARNING".
This is a summary mail which contains the latest 32 events. You will receive summary mail once you enable mail notification feature, no matter which ... - Q10011407 - Is there a problem with a 4KN drive or can I only use hard drives with 512E support sectors?
Firmware version 1.52 date: 2014-04-02 has supported 4KN drives, but you must make sure your OS also supports 4KN drives. Volumes created by 4KN drives will use same ... - Q10021407 - ARC-1882ix-24 is resetting all the time and aborts write commands after upgrading Linux kernel from 3.5 to 3.10.
The kernel building driver is out of date which may not be good enough on these new kernels. Areca has submitted the driver patch to ... - Q10031407 - The Ubuntu Pass-thru disks (raw in VMware parlance) are were previously LSI JBOD disks, why is it Areca 1883i sees those, and not the ones that have VMFS on them?
VMware reads information inside HDD and generates a unique ID for each single HDD. Our firmware reads this ID incompletely. So old firmware treated each ... - Q10011408 - How to solve the problem with reads stalling that causes by out of order command completion.
Please update the firmware to firmware version 1.52 date: 2014-07-19 or later. Choose the “Host Command Queue Mode” option=”Ordered” on the “Advanced Configuration” if you want similar read/write throughputs. There ... - Q10021408 - ARC-1883LP (newest FW) and 12x Samsung 843T 480GB foreground Init has been initialized instant in 0 seconds.
It is normal if this SSD support TRIM with return zero. ... - Q10031408 - When testing the ARC-1883ix-24 we are seeing a performance reduction compared to the ARC-1883i using 8 x SSDs.
ARC-1883ix controller firmware default enables the ROC edfb function. This will low the performance when ROC edfb=enable and Expander edfb (dhpm) =disable. From firmware version 1.52 date: 2014-10-28 or later, ... - Q10041408 - Is there any disadvantage of turning ARC-1883ix-24 RAID controllers expander DHPM on?
When the DHPM enables, the number of IOps will go down. ... - Q10011410 - ARC-1224-8i shows the message of “over-temp” warning and causes the drives dropped.
This issue has been fixed in firmware version 1.52 date: 2014-10-01 or later. ... - Q10021410 - I am getting a lot of smart ID 199 CRC_Error_Count for drive in ARC-1882IX-24 slot 16 only - lot of "Enc#2 SLOT 16 Time Out Error" on SAMSUNG MZ7WD960HAGP-00003
The default signal strength of this port may be not good enough for this SSD. You can adjust the signal strength of this specific port through ... - Q10031410 - Two Bad drives: Hus724040ale640 connected to Areca 1882X, can’t power on server and time out after 300secs.
This issue has be fixed into firmware 1.52 date: 2014-09-11 or later. ... - Q10041410 - ARC-1882ix-12 can not recognize in Windows 2008R2 device manager when put into Asus m/b P8P67 WS revolution. Other m/b works fine.
This is a compatible issue with LSI ROC and Asus P8P67 WS. Controllers can work on PCIX16-1/2 slot, but PCIX16-3/4 slot only does not recognize ... - Q10051410 - How to set the CLI instant volume check function 'scrub bad block' and 'recompute parity' option. It is possible via WebGUI.
Cli does not support the option setting. Both 'scrub back block' and 'recompute parity' are enabled via an instant volume check. ... - Q10061410 - Does Areca firmware have day/time to program the Volume Check Scheduler?
This feature has been added into SAP quick manager utility. ... - Q10071410 - I'd like to know how to set and keep the clock settings for the PCI e RAID controller without using NIC. Everytime I look at the event log, the times are off, thus making the logs useless.
PCIe RAID controller BIOS and web browser login will send the clock settings to the controller. For Mac user, please use the archttp utility to ... - Q10011505 - Areca cli Tool dies with segement fault on RHEL 7.1. Error: Please check the (arcmsr & sg) drivers are installed properly.
Please make sure your system has SCSI Generic support (sg) moduleinstalled. The SCSI Generic support module is necessary for Areca CLI utility. You can do following command to insmod the SCSI Generic support module. # modprobe sg ... - Q10021505 - ST4000NM0033 Seagate enterprise HDD can’t pass self test of ARC-1883ix-16 shown randomly fail, when system powers on.
This issue can be fixed by disabling both expander and ROC EDFB function on the ARC-1880ix-16. ... - Q10031505 - Does ARC-1883X support both DualPaths and MPIO for dual SAS expanders?
Areca has a special firmware to support the DualPaths and MPIO for dual SAS expanders. This function will be included on the general version firmware in the future. ... - Q30011505 - ARC-8040 with ARC-1320-8X is poor AJA performance can after HBA loads BIOS default setting.
ARC-1320 BIOS Load default will set the "Max. Command Xfer Length'=4M "Max. Command Xfer Length'=4M will cause the AJA poor performance. Please set it to 1M to get better performance. ... - Q40011505 - Does Areca CLI support external RAID controller using lan port?
You can use the CLI commands in both interactive and non-interactive (script) mode on PCIe RAID adapters. But Areca CLI only support non-interactive mode on its external RAID controller using Lan port. ... - Q40011505 - Does Areca CLI support external RAID controller using lan port?
You can use the CLI commands in both interactive and non-interactive (script) mode on PCIe RAID adapters. But Areca CLI only support non-interactive mode on its external RAID controller using Lan port. ... - Q80011505 - Mac OS version 10.10.2 can find pci device (ARC-8050T2) but can't load areca raid driver in New MAC Pro system.
Enabling and using the "root" user in OS X to delete Areca driver file in \Library\Extension/ArcMSR.kext and reinstall it again. The root user in OS X is disabled by default. Follow the steps in the https://support.apple.com/en-us/HT204012 to enable and use the "root" user when needed. ... - Q10081410 - The latest Linux kernel 3.17 still has an obsolete driver, version 1.20.00.15 2010/08/05. Could you send the kernel team the updated drivers?
Our latest Linux driver source with ARC-12x4 supported will be included into Linux kernel 3.18. ... - Q10091410 - When your driver for the Areca RAID adapters will be available for OS X Yosemite?
The Mac OS X 10.10.x has built in driver support Areca PCIe RAID products and the new installer support 10.10.x had been uploaded to our web site. http://www.areca.com.tw/support/main.htm ... - Q10101410 - Does ARC-1883LP controller support a drive connected on the expander out port from Supermicro CSE-826BE1C-R920LPB chassis?
Areca's LED lighting function via SES2 protocol. In case hard disk didn't response RAID card a SES2 information on SES2 mode then hard disk will be failed. Firmware version 1.52 date: 2014-10-28 or later allows device directly connected expander out port recognized by RAID controller. ... - Q10011411 - F/w 1.52 dated 2014/9/11 shows error message for encrypted Raid volume set as "Not in normal state" during the boot up
This issue has been fixed in firmware version 1.52 date: 2014-11-11 or later. ... - Q10021411 - Mac OS X Disk utility sees the new creation volume but doesn't allow any operation (erase or partition).
You can not write anything into the volume when you create it and enable the write protection function. ... - Q10031411 - Areca RAID controllers can only detect 10 HDDs with Quanta M4600H 60-bays JBOD.
Areca RAID controller firmware date: 2014-11-21 or later has resolved the issue where it was only seeing 10 disk drives one SES expander firmware on Quanta M4600H 60-baysJBOD. ... - Q10011412 - We generate a stream of traffic at a constant rate and then transfer to the ARC-1882ix RAID to be stored. Areca Windows driver later than v21 causes the system to stall which drops crucial data.
This issue has been fixed in Storport driver version 6.20.00.31. ... - Q10021412 - There have two ARC-1264IL-16 Controllers, according to the System Info one has a 800MHz ARM CPU, the other (identical Card) has a 933MHz ARM CPU?
You can use the firmware version 1.52 2014-11-11 or later in our website if you would like to use same 933MHz frequence on ARC-12x4 RAID cards. ... - Q10031412 - What’s the exact model# of Cache BBM (Battery Backup Module) for ARC-1225-8I RAID controller?
You can check the battery connector on your ARC-1225-8I to identify the correct battery cable. If the battery connector on the 1225 is white, this card uses 6120BA-T121-12G. If the battery connector on the 1225 is black, this card uses 6120BA-T121. ... - Q10041412 - Do Areca RAID controllers have Multiple LUN support?
Multiple LUN support is not available on Areca RAID controllers. ... - Q10051412 - Customer reports that it fails to update SAS Hdd firmware on ARC-1224-8i.
This issue has been fixed in ARC-12x4 firmware version 1.52 date: 2014-12-12 or later. ... - Q10061412 - Controller fails the brand new hard drive when runs the Hdd Xfer Speed function.
The problem is that the drive is not initialized, so it does not carry overwrite-repair action on factory bad bock and cause the read errors. First, you must initialize the drive, and then it will allow you to run Hdd Xfer Speed function. ... - Q10071412 - When a Seagate ST3000DM001 bad disk is inserted, ARC-1224-8i hangs at BIOS boot up screen.
This issue has been fixed in firmware version 1.52 date: 2014-12-12 or later. ... - Q10081412 - Is there a way to use the disk encryption on an ESXi server? With windows we can use the CLI to generate a key file, but the CLI does not work with ESXi.
There is no VMware software utility supported on the currently stage, so you have to use cli under Windows to generate a key then move this array to VMware. ... - Q10091412 - ARC-1883 reports all SSD as "failed" and not free when Adaptec ASR-71605Q formats Samsung 850 pro and erases the raid array again.
This is a bug of Samsung SSD 850 Pro firmware that can’t response correctly SSD cache control from the host. Areca has bypassed this issue from firmware version 1.52 date: 2014-12-19 or later. ... - Q10101412 - Does ARC-1882ix-24 support HDD directly attached to the external port over the SFF-8088 connection?
Firmware version 1.52 date: 2014-10-28 or later has supported the HDD/SSD directly connected to ARC-1882ix-24 external port over the SFF-8088 connection ... - Q30011403 - Flashing disk drives attached to an Areca SAS host adapter.
User can use the CLI command to update HDD's firmware without necessary removing any single drive and upgrade. ... - Q30021403 - Does TRIM support on Areca HBAs.
Areca 6Gb/s SAS HBAs support TRIM. ... - Q30011405 - The OS won't boot all the way to login prompt when insert Seagate ST3000NC000 to ARC-1320-8i using Linux driver: arcsas1.1.2-130827.zip.
This issue has been fixed in driver version arcsas1.1.3-130911.zip or later. ... - Q30021405 - can you please tell us whether the ARC-1320 supports "LTFS" under Linux?
... - Q30011406 - ARC-1320 Driver - ArcSAS-V2.0.3 can write and read tape using a 1MB buffer on block size set 4M fixed. But if we go to 2MB on the BRU I/O operations, the card fails to allow access to the tape drive at all.
This issue has fixed by ARC-1320 new version driver ArcSAS 2.0.3 Built Jun 25 2012 or later version. ... - Q30011407 - Is there any compatible issue using an ARC-1320 with AIC XJ3000-4603M 60 bays?
... - Q30011412 - Regarding SATA port multiplier support for the ARC-1320 HBAs, do those HBAs support FIS-based switching or only command-based switching?
Arc-1320 HBAs support FIS-based switching. ... - Q30021412 - When the Arcsas-1320's driver for FreeNAS 9.3 would be available?
Areca ARC-1320 driver has been build-in FreeNAS 9.3 installation CD. Please refer to readme file from our website or shipping CD. ... - Q10051403 - How is the cable length used on first hop from 3008/3108 to expander?
The distance between the DUT and first expander is limited by the maximum round trip flight for a cable that will carry STP traffic is 20 dwords. The distance between the first hop from LSI SAS3008/SAS3108 to expander is limited by 6.3m for 12G and 12.58m for 6G assuming a cable with a propagation delay of 5.3ns/m. But the distance between the first expander and downstream expanders may be greater. There is no issue with SAS HDDs. ... - Q10091403 - How is the cable length used on first hop from 3008/3108 to expander?
The distance between the DUT and first expander is limited by the maximum round trip flight for a cable that will carry STP traffic is 20 dwords. The distance between the first hop from LSI SAS3008/SAS3108 to expander is limited by 6.3m for 12G and 12.58m for 6G assuming a cable with a propagation delay of 5.3ns/m. But the distance between the first expander and downstream expanders may be greater. There is no issue with SAS HDDs. ... - Q10121403 - Flashing disk drives attached to an Areca RAID controller.
Areca SAS/SATA RAID firmware version 1.43 Date: Feb 2007 (and later) has supported the ATA-8 spec for microcode download, allowing customer using the Areca's entire family RAID controllers to update the HDD firmware. This function performs as a system level when update HDD's firmware without necessary removing any single drive and upgrade. ... - Q10131403 - Locate and identify drives in an enclosure or backplane with Fault/Activity LEDs.
You can use the “Identify Selected Drive” on Areca RAID controllers to locate and identify drives by flashing fault LED in an enclosure or backplane. ... - Q10181403 - How to rebuild a degraded RAID set on a SATA or SAS RAID controller?
You pull out the failed drive and insert a new drive back, no power off or service down needed. Controllers will automatically start rebuild the degraded array as soon as new free drive detected. ... - Q10191403 - Are 4TB drives supported on Areca RAID controllers?
Areca RAID controllers support over 2TB capacity since firmware version 1.49. You can use 4TB drives with firmware version 1.49 or higher. ... - Q40011403 - Does SATA 1.5G support by ARC-8080/8008 external 12Gb/s SAS RAID controller?
SATA 1.5G does not support any more. ... - Q40021403 - ARC-8068 encountered a “Time Out Error” with Intel S3500 SSD.
This issue has been fixed in Intel S3500 SSD latest firmware version 0370. ... - Q40011405 - 12Gb/s SAS HDD can not power up on the some 6Gb/s SAS backplanes.
Power Disable (T10 Industry Standard) for remote management of the end device. Allows power cycling / power saving to be controlled by the host via interface pin 3. The power segment, precharge pin P3 is connected to the two V33 pins P1 and P2 on the SAS 1.1/2/2.1 drive backplane receptacle connector. But on SAS 3.0, P3 is used to redefine as a POWER DISABLE signal: Asserted voltage (power disabled) 2.1V to 3.6V. This will cause the 12Gb/s SAS HDD on the power disable stage. P3 is not connected behind a SAS drive plug connector if the POWER DISABLE signal is unsupported. ... - Q40011406 - We would like to know how to turn off telnet for the ARC-8068.
You can disable it by configuring the telnet port with 0. ... - Q10061406 - I have set "Alert By Mail Configuration" and configured: Send Only Urgent Event. However, I am receiving emails with subject "RaidAlert-WARNING".
This is a summary mail which contains the latest 32 events. You will receive summary mail once you enable mail notification feature, no matter which level you configured. ... - Q40011407 - With an ARC-8068 (which has one volume on it) attached to a 9200-8e LSI HBA that causes a blue screen with "BAD_POOL_CALLER" on 2012R2. Setup works fine under Windows 7 and 2008.
The issue is resolved by disabling the MPIO device in Device Manager, so it's related to MPIO. It has been fixed in firmware version 1.51 date: 2014-07-21. ... - Q40011408 - Connecting an AIC XJ3000-4603M with 60 drives to an ARC-8007 RAID controller, the ARC-8007 only sees 6 of the 60 drives.
ARC-8006/8007 firmware 1.52 date: 2014-07-21 or later can support both one SES and 3 SESs expander firmware from AIC JBOD XJ3000-4603M. ... - Q10031411 - Areca RAID controllers can only detect 10 HDDs with Quanta M4600H 60-bays JBOD.
Areca RAID controller firmware date: 2014-11-21 or later has resolved the issue where it was only seeing 10 disk drives one SES expander firmware on Quanta M4600H 60-bays JBOD. ... - Q10061412 - Controller fails the brand new hard drive when runs the Hdd Xfer Speed function.
The problem is that the drive is not initialized, so it does not carry overwrite-repair action on factory bad bock and cause the read errors. First, you must initialize the drive, and then it will allow you to run Hdd Xfer Speed function. ... - Q50011403 - What’s meaning DHPM on ARC-8028 CLI command?
DHPM is the new name of 'LSI DataBolt Technology'. Use for 3G/6G SAS/SATA drive speed up as 12G drive performance. ... - Q50021403 - Should I do something on 12G Expander when I am going to increase performance?
12Gb/s expander DataBolt™ Bandwidth Optimizer is designed to help facilitatethe industry transition to 12Gb/s SAS-enabled systems by allowing users to take advantage of 12Gb/s speeds while utilizing existing 6Gb/s drives or backplanes. Use for 3G/6G SAS/SATA drive speed up as 12G drive performance. The function is default not enable on the firmware. Use the DHPM Command on the CLI interface to enable it. ... - Q50031403 - Is there any connector on the ARC-8028 to detect the power supply status?
There have two power status connectors on the ARC-8028. It can detect two power status inputs. It is active high for power fail status. ... - Q50041403 - Does SATA 1.5G support by ARC-8028/8018 12Gb/s SAS expander module?
SATA 1.5G does not support any more. ... - Q50011404 - How to daisy chain two ARC-8028 with ARC-1883X?
... - Q50011410 - ARC-8028 only runs at 6Gb/s speed on those 12 phys associated with the external SFF-8644 connectors.
... - Q50011411 - ARC-8028-12G expander with ATTO R680 - 6G RAID card, the performance drops to 100MB/s - 230MB/sec with 16 SATA HDD.
It is a compatible issue LSI 12G expander with ATTO R680-6G RAID adapter using Marvell 6Gb/s ROC. The read performance drops to 10MB/s on single disk access. ... - Q10121403 - Flashing disk drives attached to an Areca RAID controller.
Areca SAS/SATA RAID firmware version 1.43 Date: Feb 2007 (and later) has supported the ATA-8 spec for microcode download, allowing customer using the Areca's entire family RAID controllers to update the HDD firmware. This function performs as a system level when update HDD's firmware without necessary removing any single drive and upgrade. ... - Q10131403 - Locate and identify drives in an enclosure or backplane with Fault/Activity LEDs.
You can use the “Identify Selected Drive” on Areca RAID controllers to locate and identify drives by flashing fault LED in an enclosure or backplane. ... - Q10181403 - How to rebuild a degraded RAID set on a SATA or SAS RAID controller?
You pull out the failed drive and insert a new drive back, no power off or service down needed. Controllers will automatically start rebuild the degraded array as soon as new free drive detected. ... - Q10191403 - Are 4TB drives supported on Areca RAID controllers?
Areca RAID controllers support over 2TB capacity since firmware version 1.49. You can use 4TB drives with firmware version 1.49 or higher. ... - Q60011407 - On Areca Desktop Box, will the Seagate STBD6000100 6TB drive fit your drive sled without modification?
Areca has modified our trays to be able to meet these new drives. But this modification is a running change. ... - Q40011407 - With an ARC-8068 (which has one volume on it) attached to a 9200-8e LSI HBA that causes a blue screen with "BAD_POOL_CALLER" on 2012R2. Setup works fine under Windows 7 and 2008.
The issue is resolved by disabling the MPIO device in Device Manager, so it's related to MPIO. It has been fixed in firmware version 1.51 date: 2014-07-21. ... - Q60011408 - 12Gb/s SAS Drives will not be detected on ARC-8040 storage.
12Gb drives define SAS connector pin3 for power down control, but pin1-3 was defined for 3.3V input on 6Gb or older SAS specifications. If the backplane provides 3.3V, 3.3V will trigger the hard drive power down feature and result drive not start up. Our 8040 backplane provides 3.3V, so 12G drives will not power up on 8040. Two possible solutions for this case: 1. Paste a tape on the hard drive SAS connector (P1~P3) to block power down control feature, because we do not use this feature. 2. Modify the backplane to remove 3.3V power feature ... - Q10011408 - How to solve the problem with reads stalling that causes by out of order command completion.
Please update the firmware to firmware version 1.52 date: 2014-07-19 or later. Choose the “Host Command Queue Mode” option=”Ordered” on the “Advanced Configuration” if you want similar read/write throughputs. There the read and write get the same priority as they are scheduled and the reads are not pushed back. ... - Q10031410 - Two Bad drives: Hus724040ale640 connected to Areca 1882X, can’t power on server and time out after 300secs.
This issue has be fixed into firmware 1.52 date: 2014-09-11 or later. ... - Q10041410 - ARC-1882ix-12 can not recognize in Windows 2008R2 device manager when put into Asus m/b P8P67 WS revolution. Other m/b works fine.
This is a compatible issue with LSI ROC and Asus P8P67 WS. Controllers can work on PCIX16-1/2 slot, but PCIX16-3/4 slot only does not recognize on cold boot, works perfect warm boot. ... - Q10061410 - Does Areca firmware have day/time to program the Volume Check Scheduler?
This feature has been added into SAP quick manager utility. ... - Q10071410 - I'd like to know how to set and keep the clock settings for the PCIe RAID controller without using NIC. Everytime I look at the event log, the times are off, thus making the logs useless.
PCIe RAID controller BIOS and web browser login will send the clock settings to the controller. For Mac user, please use the archttp utility to synchronize the system time. From archttp utility 2.4.3 version, it has included the function to synchronize the system time. ... - Q10021411 - Mac OS X Disk utility sees the new creation volume but doesn't allow any operation (erase or partition).
You can not write anything into the volume when you create it and enable the write protection function. ... - Q10031411 - Areca RAID controllers can only detect 10 HDDs with Quanta M4600H 60-bays JBOD.
Areca RAID controller firmware date: 2014-11-21 or later has resolved the issue where it was only seeing 10 disk drives one SES expander firmware on Quanta M4600H 60-bays JBOD. ... - Q10061412 - Controller fails the brand new hard drive when runs the Hdd Xfer Speed function.
The problem is that the drive is not initialized, so it does not carry overwrite-repair action on factory bad bock and cause the read errors. First, you must initialize the drive, and then it will allow you to run Hdd Xfer Speed function. ... - Q80011401 - I am booting Mountain Lion 10.8.5 from a RAID 0 volume on Areca RAID adapter. I upgrade to Mavericks (10.9) and run the installer and the system reboots, the installation hangs at the startup screen and I have to manually reselect Mountain Lion as my startup volume.
Apple stopped selling operating system DVDs in its stores or recovery disks with new Macs, and switched to downloadable installers for OS X upgrades. OS X 10.9 can not upgrade the RAID adapter bootable volume from the OS X installer package. You need to use the DiskMaker X to build a bootable USB key from the OS X 10.9 installer package. ... - Q80011402 - When I connect 8050 to ASUS Z87 deluxe/quad, 8050 will start up but then no response after scan all hard drive and nothing on the LCD front panel.
There is one compatibility issue on ArcHTTP utility with Thunderbolt 2 PC M/B bounded Intel utility. It has fixed by ArcHTTP V2.3.4-20140128 and later. ... - Q10121403 - Flashing disk drives attached to an Areca RAID controller.
Areca SAS/SATA RAID firmware version 1.43 Date: Feb 2007 (and later) has supported the ATA-8 spec for microcode download, allowing customer using the Areca's entire family RAID controllers to update the HDD firmware. This function performs as a system level when update HDD's firmware without necessary removing any single drive and upgrade. ... - Q10131403 - Locate and identify drives in an enclosure or backplane with Fault/Activity LEDs.
You can use the “Identify Selected Drive” on Areca RAID controllers to locate and identify drives by flashing fault LED in an enclosure or backplane. ... - Q10181403 - How to rebuild a degraded RAID set on a SATA or SAS RAID controller?
You pull out the failed drive and insert a new drive back, no power off or service down needed. Controllers will automatically start rebuild the degraded array as soon as new free drive detected. ... - Q10191403 - Are 4TB drives supported on Areca RAID controllers?
Areca RAID controllers support over 2TB capacity since firmware version 1.49. You can use 4TB drives with firmware version 1.49 or higher. ... - Q80011403 - ARC-8050T2 can not work on MacBook Air with OSX 10.7.5, but New Mac Pro is ok.
Thunderbolt 2 can only work on Mac OS X 10.8.5 or higher. ... - Q80021403 - I just bought an ARC-8050T2. How to set encrypt data using the full volume encryption.
The procedures are quite simple. There has no extra password needed, only the key file is necessary. Procedures are as below: 1. Create volumes with encryption enabled 2. Use cli command to generate the key file. 3. Unlock the volume, execute the 'download volume key' feature in web manager, in volumeset function menu or you can use dlkey feature in cli, vsf command. Volume will appear in system once you load the key file that is generated by cli. ... - Q80031403 - ARC-8050 manual says that the files of the firmware-update are labeled as ARC-8050NNNN.BIN, but the download files of the firmware package are labeled ARC-1882NNNN.BIN. Are these nevertheless the correct files?
ARC-8050 and ARC-8050T2 use same firmware package as ARC-1882, so your download firmware packages file are named 1882. ... - Q80041403 - I used a Mac mini (late 2012, so with "just" thunderbolt 1 technology) with Mac OSX 10.8.5. I just installed only the driver. Everything was fine, but when the Mac goes to sleep (or I call it hibernate) the areca tower is restarting/rebooting every 1 minute until I wake the Mac up.
This sleep issue has been fixed in driver ArcMSR- V1.3.7-20130815. ... - Q80051403 - Installing Windows Server 2012R2 on a Mac Mini with bootcamp drivers 5.1.56.21 connecting to an ARC-8050. Randomly, the RAID-6 array is apparently removed while the system is still running (Event ID 29 from source arcs_a64 : "Areca RAID Volume removal")
Update Intel Chipset Inf drivers to version 10.0.13 instead of version 9.4.0.1026 provided by Apple. ... - Q80061403 - I can not access a new encrypted volume on ARC-8050T2.
An encrypted volume can be accessed by OS when 1. Foreground initialization has completed. 2. Volume has been unlocked. Once a volume has been created with encryption enabled, you must generate key file by cli firstly. With this key file, you can unlock the encrypted volume in web manager. You can refer the page 59 in user manual for more detail about how to use encrypted volumes. ... - Q80071403 - Is there any performance drop with encrypted volume on ARC-8050T2?
Controller-level hardware encryption manages any kinds of drives attached to ARC-8050T2 without impacting the performance for higher levels of security. ... - Q10011506 - Does smartmontools interact with SAS devices on Areca RAID controllers?
Areca SAS RAID controller support (SATA drives only) was added in smartmontools release 5.43 and SAS drive was added in release 6.1. ... - Q10021506 - After upgrading ESXi host from 5.5 to 6.0, only one/first Areca controller is claimed by driver/OS.
The scsi-arcmsr-1.20.00.24-1OEM.550.0.0.1331820.x86_64.vib driver has fixed the the issue of more than one adapters were installed but only the first one adapter can see in VMware ... - Q10031506 - If 1883i and 1883LP enabled “SES2 support” on BPN-SAS2-826EL1 backplane, then, reboot will generate error message “E2 unknown power error”.
Please disable the SES2 H/W minitor on the System Configuration to ignore the compatibility. ... - Q80011506 - The Mac OS X system just needed to be rebooted after installing mraid. Maybe a restart should be added to the installer.
Archttp is a daemon utility that runs a background task. User needs to reboot to take effect. CLI is a foreground utility. You donot need ... - Q80021506 - Does ARC-8050T2 power up/down via the optical cable?
User can use optical thunderbolt cable with any of Areca thunderbolt raid storage including 8050T2. Thunderbolt cable has three bus inside: high speed channel for ... - Q80031506 - ARC-4607T2 gets poor AJA write performance under Xsan environment.
Please update the driver to version 1.0.0-10.9-20150602 for this workaround. ... - Q10011301 - I have a problem with our Areca 1880ix-12 controllers and DataCore SANsymphony 9.0 PSP1, for some reason the system becomes unresponsive and the warning arcs_a64 message keep appearing in the windows event log.
It has fixed by ARC-1880ix firmware version date: 2013-1-3 or later. ... - Q10021301 - ARC-1222 controllers has “Blue Screen” error right after finishing the installation of the OS which is Win Server 2003 R2 Std 32Bit. We tested the 64 Bit Version of this OS and its working fine.
The latest driver needs to have sp2 to avoid possible bsod caused by the storport.sys issue. You need to use the older driver version if ... - Q10031301 - Toshiba hard drives are not on your hardware compatibility list. Has there been any testing with Toshiba drives?
MKx001TRKB, Generic Firmware “1015”has the timeout issue without regular pooling the HDD. Firmware „0106”has shortened the “write count processing time” compared to the Generic Firmware “1015”. ... - Q10041301 - I have gotten the following event message on the ARC-1680ix controller.
> 2012-04-20 03:11:20 Enc#2 SLOT 06 Device Removed
> 2012-04-20 03:11:19 Enc#2 SLOT 06 Device Inserted
> 2012-04-20 03:11:12 Enc#2 SLOT 06 Time Out Error
The Time Out Error HDD will cause the SAS PHY loss and link again if our firmware sends the reset command to the HDD. It ... - Q10051301 - Can I use your current ARCHTTP for Areca DAS (SAS-to-SAS RAID)? I make it using “inband”, not successful.
Please use the VT-100 to enable the In-Band function on “In Band SAS Config”. ... - Q10061301 - Execute, "vsf info", and, "rsf info", at the CLI on ARC-1880ixl RAID controller, when heavy accessing, it hangs.
It has fixed by ARC-1880ixl series firmware version 1.51 date: 2012-9-14 or later. ... - Q10011302 - I just installed ARCHTTP the newest version 2.x.x, but it doesn’t recognize controller.
Please make sure your system has the latest driver inside to be able to support new archttp version. If you prefer older archttp, you can ... - Q10021302 - My brand new OCZ Vertex 4 64 GB drives are working only in SATA/150 mode while there should be SATA/300 mode on the ARC-1680ix-24.
It is a compatibility issue between 3G expander and 6G drives. 3G expanders may be not able to get 3G link speed with some 6G ... - Q10031302 - After installing driver version 6.20.0.25 on Windows 8 Pro 64bit the RAID volumes provided by my ARC-1220 appear in the Windows "Safely Remove Hardware and Eject Media" tool. It says "Eject Areca-VOL#00 SCSI Disk Device". This did not appear with driver version 6.20.0.22.
It is normal that these new drivers with thunderbolt products support will list volumes as a removable device in system tray. Mark volumes as removable ... - Q10011303 - With each new firmware, the boot time for the controller has increased. The version before 1.41 would boot in about 12 seconds. 1.41 took about 20-28 seconds. Now version 1.51 takes about 40 seconds. Why is each new version taking longer for the firmware to boot?
The longer boot time should be not caused by firmware change but the hardware difference. As you known, the SAS controller is more complex than ... - Q10021303 - Mac OS X 10.8.2 built-in driver detects 1882X card and his volume and can use it without any problem. When we try to install mraid, the installation will freeze.
Some apps downloaded and installed from the Internet could adversely affect your Mac. Gatekeeper helps protect your Mac from such apps. Please completely deactivate it ... - Q10031303 - ARC-1880ix-16 has a mistake in controller firmware, LED control command did not been properly forwarded. It shows the function "Empty HDD Slot LED" no effect.
This issue had been solved by expander firmware update. Please download the latest expander firmware to solve the empty LED control issue. ftp://ftp.areca.com.tw/RaidCards/BIOS_Firmware/ ... - Q10041303 - I bought areca 1213-4i. I know, that yours adapter can create raid in MBR with 3 TB and more, but i don't understand how to do it.
Unfortunately, XP system does not support GPT, you have to create volumes less than 2TB. You can create a 4KB sector mode for volumes with ... - Q10011304 - Areca Archttp cannot specify a name for smtp server in mail configuration. You can't put in an ip number, for example, Gmail smtp servers as that doesn't work.
Our ArcHTTP has supported SMTP Server IP Address by NAME or Number. Gmail smtp servers uses smtp over SSL. Please use the following command to ... - Q10021304 - I load newest version of the SAP program, v1.41, the SAP utility no longer starts, errors with STmonHT.exe Entry Point not found.
This issue can be fixed by the SAP newer version 1.42 from the web site or ftp site. ... - Q10031304 - ARC-1882ix-16 BIOS does not show on cold boot with Supermicro X8DT3-LN4F BIOS version = 2.1.
It has fixed by ARC-1882ix series bootcode date: 2013-4-2 or later. ... - Q10041304 - I'm using ArcHTTP 2.2.3. Threre are no problems on controller. But a very big log file named "errorlog" is created in the archttp program folder.
This issue can be fixed by the Archttp newer version 2.3.4 from the web site or ftp site. ... - Q10051304 - Using 4G RAM on Arc-1882IX, I'm seeing reports on "***SDRAM Not Fast***" and unable to get past this screen during boot.
It has fixed by ARC-1882ix series bootcode date: 2013-4-2 or later. ... - Q10061304 - Areca 1882i with firmware Version = V1.51 2013-01-23, I set up a passthrough SSD, all settings in web interface are ok but I cann’t see this passthrough disk on Mac Pro disk utility
It is a bug in this version firmware. Passthrough disks will be hidden by the encryption feature. It has fixed on the new released version. ... - Q10071304 - I cannot see RAID 1 volume on the ARC-1200 board. I added Areca ESXI arcmsr 1.20.0.15 driver to the ESXI 5.1 ISO media.
It is a known issue. You can use the older driver version 1.20.00.15.vmk5 2011/06/22 instead of the arcmsr-1.20.00.15.vmk5.120930-948144 version. ... - Q10081304 - Updated ARC-1882ix-12 to bootcode date: 2013-4-2 on your website and now my HP Z820 computer BIOS = 3.06 will not boot.
Resolve the problem by moving ARC-1882ix-12 to a different PCIe bus in the computer. ... - Q10091304 - Using WD Red 2TB Raid drives, ARC-8050 has indicated Incomplete Raid on restart.
Adjust the "Stagger Power On Control" = 3s to provide more power up delay time for some WD Red 2TB Raid drives. ... - Q10011305 - Do you know if the 1882 Windows 2008 Server R2 driver ( arcm_a64.sys v6.20.0.22) supports 64 bit addressing per this Microsoft Knowledge base article?
http://support.microsoft.com/?id=2468345
The storport.sys is a Windows buildin driver and the article is used to explain how the hotfix solved the bug in storport.sys. It is independent of our driver. ... - Q10021305 - I am having trouble loading the RAID driver using the Windows 7 x64 recovery disk. The problem is when I load OEMSETUP.INF a dozen models show up, but the text to the right which would identify the appropriate model is not visible! How can I load the right driver for 1882ix-16?
All our RAID adapters have different IDs using same driver packgage. The installer lists these drivers belonged various cards. But you may not identify these long ... - Q10011307 - Updating ARC1214BOOT.BIN via cli64 got "Firmware CRC Error". Updating f/w by web console via RJ45 and Archttp is working well.
This is F/W's bug. Update firmware to date:2013-06-11or later for this issue fixed. ... - Q10021307 - I recently added 2 drives and expanded the RAID and the volume. Now the computer (MacPro) still sees the Volume with 8TB size when it should be 12TB.
In system disk utility, the disk capacity and the partition capacity belongs to different layer. The disk capacity is the volume capacity you created in raid ... - Q10031307 - Using the “Set Disk To Be Failed” to kill out the disk, it can show normal status on other RAID adapters.
“Set Disk To Be Failed” function will keep the status on the flash ROM not disk. Roam to others controller will keep as a normal disk. ... - Q10041307 - I am using the ArcHTTP email alerts set to warning messages from my areca cards, every day I receive 2 emails saying there has been a proxy or in-band http log in, but no one logged in at that time.
The archttp is a proxy utility which works independent of the controller. It will generate a proxy login if archttp inquiries information from controller. ... - Q10051307 - Will a bad disk cause a controller "timeout" (300 s) at boot?
Raid card firmware may timeout at boot if it takes long time to handle this problem drive. You disconnect all connected drives to isolate a possible drive ... - Q10061307 - Areca 1224 volume can be ejected without confirmation, if there is no activity on it. This requires restart which is not acceptable for us.
It has revised by the new version driver 6.20.00.28 or later version. ... - Q10071307 - We have a server using ARC-1222 with Windows 2012 installed with Areca driver version 6.20.00.26 which was running without problems. It has something wrong with 6.20.00.27 for Windows 2012.
This is a problem between the driver 6.20.00.27, Windows 2012 and older cards. It has fixed by the new version driver 6.20.00.28 or later version. ... - Q10081307 - What are the safe ranges for the ARC-1882 processor temperature?
ARC-1882 processor temperature is higher than previous version RAID adapters. The safe processor temperature is up to 105 degree. ... - Q10091307 - The HP Compaq Elite 8300 MBIOS=K01 v02.05 hangs when attempting to access ARC-1214-4I RAID controller BIOS configuration via TAB or F6.
Issue has been resolved by updating M/B BIOS. ... - Q10101307 - Updating to the latest Windows driver we found our system to be unbootable. How can we roll the driver back to the last version?
If your system can not start up by updating a device driver, you can roll the driver back to original version by press F8 while ... - Q10011308 - Install W2K8 on a two array partition of the ARC-1222. The driver loading and RAID volumes are now listed. Unfortunately, when I try to install (Disk 1 Partition 1, 232.8 GB, Type: System), Windows throws: “Setup was unable to create a new system partition or locate an existing system partition”.
The error was due a second array formatted as primary partition. The Windows partition doesn’t seem to handle that very well. By putting this second ... - Q10021308 - I got issue when I install Win 2012 using ARC-1213-4i, write through mode and 4x WD5003ABYX (3 for RAID 5 & 1 for hotspare). After completed the installation, the first time boot in the OS, the system shows DPC_WATCHDOG_VIOLATION error.
It is command length problem on ARC 1213-4i 4-port only, please update the firmware to date 2013-07-27 or later. ... - Q10031308 - The ARC-1213-4I not only supports to create RAID 6 volume with 3 disks, but now it allows users to install OS on it.
It is a new added feature for RAID 6 supported 3HDDs. ... - Q10041308 - Will the ARC-1224-8I work with Windows 2000?
ARC-12X4 does work with Windows 2000. But Windows 2000 is not officially support; it does not work with current Windows WHQL driver. You can download the driver ... - Q10051308 - I updated the ARC-1200 Windows XP (x86) driver to version 6.20.00.28 and in device manager. I also get one other device called "Raid dummy device other SCSI device" appearing in question mark which does not accept the driver.
This is a virtual device for Archttp utility communication. You need to manually install the driver for this device on XP and Windows 2000 old version ... - Q10061308 - We receive the error message when installing Archttp under the Mac 10.8.x for installer from an "unidentified developer".
Areca is an unidentified developer; please change the security setting to 'anywhere' to be able to install the driver and utilities. ... - Q10071308 - Would it be possible for you to provide a custom ESXi 5.x install image with arcmsr included?
The vSphere 5 release was the inclusion of new PowerCLI functions called Image Builder. Image Builder allows VMware Admins to customize their installation media by ... - Q10081308 - Is there a way to tell from the unix command line if the RAID controller is a -12, -16 or -24?
The port amounts are different between these models, so you can use disk info command to find out which card you have. ... - Q10011309 - File "ARC1880BIOS.BIN" contained in Firmware V1.52 for the 1880/1213/1223 series fails to update using either DosFlash [V1.50] or ArcHttp [V2.3.4].
The new BIOS has add one option (BIOS Selection) to select the BIOS code on the controller. There are legacy BIOS, UEFI and EFI bios, ... - Q10021309 - ARC1223-8X can not detect by GA-B75-D3V（Rev1.1).
It can be fixed by the new version M/B BIOS. ... - Q10031309 - ARC-1221 has a drive that I can't identify, my identify drive cable is not installed nor supported, since I have 3 internal enclosures with 13 bays everything is mixed up, I need a way to identify all my drives without having to reconstruct my raid every time.
You can follow these procedures below to identify drives. 1. power off system and remove all connected drives. 2. power on system and login the raid card ... - Q10041309 - I upgraded my server from vmware ESXi5.1U1 to ESXi5.5 and the Areca-driver didn’t work properly after that.
Install scsi-arcmsr-1.20.00.15.vmk5.120930-1vmw.500.0.0.472560.x86_64.vib and it can work. ... - Q10011310 - In some of the newer cards there is a function to flag a drive as not failed, is that possible for ARC-1280 card?
This feature is for new version firmware to log failed drives. Activate a failed drive feature is necessary to be able to reuse this failed drive. Phased ... - Q10021310 - It is a 1882, volume RAID-5 over 3 disks with “encryption AES256 Key”. When I tried: prompt>cli32 vsf genkey, it says ErrMsg: Invalid Command.
The cli version, v1.11.0 or later supports "vsf genkey" command. ... - Q10031310 - Will the current 5.1 VMware driver work in the newest release of VMware esxi 5.5?
We had received usage report from customer. They use the latest driver with 5.5 without problem. ... - Q10041310 - ARC-1882 RAID controllers are attempting to present 120 hard drives across 5 chassis (main unit and 4 expansions) but can only see 118.
Please update firmware version to 1.52 which indicates 256 device supports. ... - Q10051310 - Does your RAID cards support something like “Advanced Data Mirroring“?
Advanced Data Mirroring is a new RAID function. It makes three full copies of the data, so it is possible to lose 2 disk drives and ... - Q10061310 - I have three Samsung 840 EVO SSDs on ARC-1264il-12 and every time I install windows, the array I'm installing to break.
It is a bug of Samsung 840 SSD firmware that it can not accept no-zero port number on the multiplier. ... - Q10071310 - Will the current version of the Mac OS X driver, version 1.3.7, work correctly with the just released next version of Mac OS X Mavericks, version 10.9?
The driver we released now does not work with 10.9. The 10.9 has included buildin driver support our RAID cards, you do not have to ... - Q10081310 - Customer upgraded Mac OS X from 10.8 to 10.9 successfully. However, Archttp wouldn't run from the desktop.
Since Apple 10.9 has changed the directory that we put the Archttp daemon on the previous version OS X. Archttp wouldn't run from the desktop. User ... - Q10011311 - We have an issue on X9SRI-F where if we use riser RR1U-E8 it cannot detect the ARC-1213-4I RAID controller.
ARC-1213-4I is not auto detected through the riser by x16 speed especially with E5-2600 v2 processors, the PCI-E link must be forced to x8 to ... - Q10031311 - Under MAC PRO machine, update to firmware 1.52 all files , and then reboot，it can not boot from the original bootable volume on the RAID controller.
Please set the BIOS Selection option on the Advanced Configurations to EFI. ... - Q10041311 - How many ARC-1882i can be installed in the same server board? When system installed five (5) ARC-1882i, ONLY four (4) can be recognized.
ARC-1882i device driver can support more than 4 adapters.But BIOS only scans 4 adapters. System will only see 4 BIOS screen on the bootup. It ... - Q10051311 - My ARC-1210 shows within Windows 7 as removable drive (icon in task bar).
Please update driver with the 6.20.00.28 or later version in our web site. There have some driver versions support thunderbolt and show as removeable device in Windows. ... - Q10061311 - Do you have a driver disk for Debian-Linux (also Ubuntu, XUbuntu) which allows installation/boot with ARC-1224-8I controller?
ARC-12x4 series linux code are waiting to merge into kernel tree. debian, ubuntu or xubuntu has no such option to allow user load additional driver package ... - Q10071311 - The volume keeps failing drives when using Seagate Barracuda 7200.14 drives (models: ST3000DM001, ST2500DM001, ST2000DM001, or ST1000DM003). Is this a any issue with those drives?
Yes, there is a known issue with the Seagate Barracuda 7200.14 SATA 6Gb/s drives (models name: ST3000DM001, ST2500DM001, ST2000DM001 and ST1000DM003) running with firmware CC4G (or ... - Q10081311 - For local system which has the Areca card installed, but what if I need to get the event message from another system in the network?
You can use the no-interactive mode to get the local information from the remote side. There are two methods from remote side to get the information. Method ... - Q10091311 - I'm trying to get a PCIe RAID adapter volume available as a LUN for XSAN. It seems that without FC hardware attached to a machine, I can't even start the service.
Since you don't have fibre channel hardware installed, you won't be able to enable Xsan in System Preferences. You will need to load the Xsan ... - Q10101311 - Black screen crashes on Mac pro with ARC-1214-8I when Mac pro reboots again.
It is a compatible issue with ROC on the controller. Update the firmware to date 2013-11-22 or later to solve the issue. ... - Q10011312 - I am not able to access/see the ARECA RAID bios upon using Gigabyte z77-up5 TH M/B.
This is Z77-UP5 TH hardware limitation. RAID adapters can only work on the PCIEx16 slot. It can not work on the PCIEx8 and PCIEx4 slot . ... - Q10021312 - I have an Areca 1882ix-12 card with firmware 1.51 and upgrade to firmware 1.52. I reboot my Gigabyte GA-Z77X-D3H, the card 'disappears'. It simply won't get detected unless I remove my graphics card and use the built in Intel HD4000 graphics integrated to the CPU.
It is an issue from PCIe bus number. Please update the boot code and firmware to version 1.52 date: 2013-12-11 or later. This firmware disables the PCIe ... - Q10031312 - SuperMicro X9DRW-iF can not work with ARC-1882ix-24 using Riser card RSC-R2UW-4E8 on the upper slot.
It is an issue from PCIe bus number. Please update the boot code and firmware to version 1.52 date: 2013-12-11 or later. This firmware disables the PCIe ... - Q10041312 - I would like to know if it’s possible to do an unattended or silent installation of Archttp and Arc CLI?
Use the “setup.exe -i silent” command to install it. ... - Q10051312 - I would like Areca 1200 Raid manage on Hyper-V R2 OS (Windows Core installation) but ArcHTTP is installed through DOS command line.
Use the “setup.exe -i silent” command to install it. ... - Q10061312 - Expand the volume set, Windows does not show the added capacity. Windows shows original capacity before and after the expansion.
Volume expansion does not effect on the partition table. It expands the capacity of the volume only. You need to use the tool to add the ... - Q30011307 - LTFS Software can not find ARC1320-4I4X device using TDWinDrivers Ver.1.0.7 and Windows driver version 6.0.0.7.
It has fixed by ARC-1320 new version driver 6.0.0.8 or later version. ... - Q40011305 - LSI SAS switch only sees the first volume/LUN from the 8068 and not any of the others. All connected hosts see all volumes.
The zoning feature on the switch is used for zoning the switch SAS ports not logic devices. It does not support LUN restriction. ... - Q40021305 - Do ARC-8006/8007 external raid controller support ALUA on redundant controller mode?
ARC-8006/8007 external raid controllers have added the ALUA function on the firmware. ... - Q50011311 - ARC-4036ML Fan keeps on/off repeatedly when it firstly powers on 5 minutes and then it switches on host system later.
This is the EPLD detective issue only happened on Seagate HDD. It can be fixed by updating the EPLD code on the ARC-4036ML. ... - Q60011309 - ARC-5040 with the Esata Cable to Fujitsu Celsius R920 Computer (C600 chip set) instantly gets a BSOD on Windows 7 X64. BSOD always says "iastorA.sys" .
The Computer which is working with ARC-5040 using an older driver for the c600 chipset. The working driver version is: 3.0.4.1006 and Driver Date is: 09.03.2012 ... - Q60011311 - How do I enable ARC-5040 USB 3.0? USB 2.0 works but when plugged in via USB 3.0 the access light only flashes. No device is made available to the OS.
USB 2.0 and 3.0 use different configurations, please make sure you properly configure volumes and controller setting. USB 2.0 port mapping to volumes with channel 1, ... - Q60011312 – ARC-8040 with ARC1320-8X can not work using macnonraid_install_arcsas-20130819 under Mac OS X 10.9, but it can work with MAC 10.7。
This is a bug of ARC-8040 firmware. It can be fixed by firmware version 1.52 date:2013-12-20 or later. ... - Q70011304 - The alarm sounded when a hard drive went bad on ARC-8026. The hard drive was replaced and the raid rebuilt. Everything has good status in the CLI. The logs show no problems. However, the alarm won't stop beeping. The CLI says the alarm is off and mute does nothing. I have tried powering down the whole box, but that doesn't reset it.
The expander onboard beeper can be triggered by expander firmware and host adapter through SES2 protocol. Your beeping flag sent by host adapter did not ... - Q80011307 - Is it possible for the 8050 to initialize without having the Mac turned on?
You can force power on the 8050 without having the Mac connected by press the RESET button few seconds. ... - Q80011308 - After ARC-8050 firmware updated, ejecting Thunderbolt cable does not turn off power.
We modify the boot sequence in new firmware. This modification may result abnormal start up behavior on 8050 with older firmware codes. A completely Thunderbolt machine power ... - Q80021308 - I can not use the ARC-8050 installer, all the lights are green, but alas the software/driver installation is hanging up.
It may conflict between the java environment and some software inside system. We have provided an alternative way to manually install driver and utilities. You can download ... - Q80031308 - ARC-8050 can read 850MB/s under AJA test, but only 650MB/s using Blackmagic Disk Speed test.
Please update the ARC-8050 firmware to date:2013-08-16 or later to improve Blackmagic Disk Speed test result. ... - Q80041308 - I have an 8050 that can not be detected by P8Z77-V PREMIUM on cold or restart. The 8050 works fine if I plug it in after windows starts up.
This problem has solved just a simple M/B bios update. ... - Q80011310 - I have 4x4TB drives on ARC-8050 and setup the Array via the config webpage as RAID5 giving me 10TB overall space. I am running OSX 10.8.5 and only showing the RAID as a 2TB drive.
When you create the volume, you have to enable the over 2TB support to be able to create a volume with over 2TB capacity. The ... - Q10081310 - Customer upgraded Mac OS X from 10.8 to 10.9 successfully. However, Archttp wouldn't run from the desktop.
Since Apple 10.9 has changed the directory that we put the Archttp daemon on the previous version OS X. Archttp wouldn't run from the desktop. User ... - Q10031311 - Under MAC PRO machine, update to firmware 1.52 all files , and then reboot，it can not boot from the original bootable volume on the RAID controller.
Please set the BIOS Selection option on the Advanced Configurations to EFI. ... - Q80011311 - I couldn't get Mac OS X Mavericks boot from the raid volume on both 8050 and 5026, both thunderbolt failed. However, with the same raid volume, it boots no problem with USB 3.0 connection on 5026.
Please set the BIOS Selection option on the Advanced Configurations to EFI. ... - Q80021311 - After updating ARC-8050 boot, firm, and mbr0 bin files to 1.52 version using ethernet port, the unit can't boot up during the reboot, all three LED flashing with LCD panel shown "-" only.
It can fix by bootup from thunderbolt capable system. This is an issue for updating the some old version f/w of ARC-8050 to 1.52 using forced ... - Q80031311 - Is ARC-8050 volume bootable via Thunderbolt?
... - Q80011312 - ARC-5026 works fine with thunderbolt, but when connected via USB 3.0, none of the partitions I've made shows.
... - Q80021312 - I see the limited number USB 3.0 volumes on ARC-5026. If using the Thunderbolt side only you can have 128 volumes. Any one of the Thunderbolt volumes can be marked as SCSI CH:0/LUN:0/ID:0 and only that volume can be shared with USB 3.0 side.
... - Q80031312 - I Have been getting error messages when I connect my Mac Pro to my ARC-8050. The LED reads Fan #! Failure. The fan appears to be running when I looked at the back.
User is working on controller temperature 24°C. It is a low temperature environment issue. It can be fixed by firmware version 1.52 date: 2013-12-10 or later. ... - Q80041312 - When I force power the 5026 without any cable connected other than the power supply or USB 3.0 host connects only: it goes to and stays on the "start the kernel" message.
This is a bug of ARC-5026 working at AJA mode (Optimize AV Recording=Mode 3). It can be fixed by firmware version 1.52 date:2013-12-11 or later. ... - Q80051312 - Can we use the Archttp to manage only USB3.0 port in 5026 model?
ARC-5026 does not support in band manager on the USB 3.0 port. User needs to use the LAN port to configure the RAID when USB ... - Q80061312 - ARC-5026 is too noisy for a desktop raid. Is it possible to reduce the fan noise?
It can be fixed by firmware version 1.52 date:2013-12-3 or later. ... - Q10011202- Install the Areca driver (version 1.20.00.20) into Oracle Solaris 5.11 (November 2011) and the errors “undefined symbol” occurs after the pkgadd command.
Please update to version 1.20.00.22-20120105 to solve it. ... - Q10021202- Install latest driver 1.20.00.22-20120105 with Oracle Solaris 11, it can then see the drives. When I reboot Solaris starts to load then the machine reboots.
The root cause of this issue is a solaris installer bug which does not exist in older revisions. The installer did not add the corresponding ... - Q10031202 - I have a supermicro database server with ARC-1680. It have lost connection to the sas expander backplane (in the same chassis): Enclosure#3 : LSILOGICSASX28 A.0 7015(0:8).The log is full of errors like this:
2012-01-18 08:55:48 Enc#3 SES2Device Time Out Error
Please disable SES2 function to solve the issue from LSI expander firmware. ... - Q10041202 - There is something broken with either the cards or the drivers in that the card takes the entire RAID down on the 1680 adapters and on the 188x adapters when a single drive exhibits timeout errors.
Please disable SES2 function to solve the issue from LSI expander firmware backplane. You can also update the 1680 adapters and on the 188x adapters ... - Q10051202 - For VMWare ESXI 5.0, the installation was easy, the arcmsr driver is loading but does not find any device on SuperMicro X9SCL+-F.
The problem was related to the motherboard (Supermicro X9SCL and X9SCM series). The latest motherboard BIOS (1.1a) has an incompatibility problem with ESXI 5 when ... - Q10011203- This customer has problem copying files from a pass through drive to raid under ARC-1880i. Copying between raid sets is working fine.
It is a bug for firmware before 1.49 2011-08-02. Please update to version 1.50 to solve the pass-through issue. ... - Q10021203 - There is a compatibility problem replacing the existing ARC-1210 with a newer one ARC- 1212. After the replacement the windows server OS does not boot properly.
Each RAID adapter has its individual product ID. Roam an OS from old controller to the new controller, you have to install the driver for ... - Q10031203 - Do all Areca RAID cards support or rely on TLER, CCTL or ERC Algorithms for Drive Error Detection?
All Areca raid cards support TLER since WD announced it many years ago. ... - Q10041203 - Using Supermicro X8DAE with ARC-1880ix-12 under FreeBSD 8.1, it will show arcmsr0: scsi id 0 lun 0 cmd=0x12 srb='0xffffff8b89168000' ccb command time out!
Upgrade Supermicro X8DAE M/B BIOS version R2.0b to solve it. ... - Q10051203 - X8DTi-LN4F rev 1.02 with ARC-1882 on any PCIe slot, cold boot can not detect adapter. Warm boot can detect the adapter.
This is a bug on version 1.02 M/B. Using new version M/B can fix this bug. ... - Q10061203 - Installing RHEL 6.2 doesn’t work with the ARC-1882i controllers plugged in X8DTH-IF-B BIOS Version: 2.0c. It start to load of installer got stuck at "Waiting for hardware initialization".
BIOS update to R2.1a solved this issue. ... - Q10071203 - Archttp 64 has a pretty bad memory leak using the latest firmware on an arc-1680-ix under a 3.2 linux kernel if I let the auto-refresh on the hardware information page stay open.
It has fixed by the Archttp version 2.1.2 or greater. ... - Q10081203 - ARC-1223-8i with gigabyte ga-a75-UD4H Motherboard BIOS Version: 8a. After the BIOS boot controller is not starting to give the alarm continuously. The controller works fine.
Rolled back the BIOS M/B to version F4 - to work. Apparently, the problems are in newer versions of the BIOS. ... - Q10011204 - GIGABYTE GA-870A-UD3 power lost, ARC-1210 RAID controller was not detectable by BIOS at bootup unless I removed the cable from the Areca battery backup unit.
The motherboard and power supply need to notify controller for power failure event on time. Controller will activate the battery to keep the data remain ... - Q10021204 - Using ARC-1222 with ARC-6120BA-T113 BBM, after some time Battery Status will change to failed. Power cycle again will clear the battery status to charging state.
The old hardware monitoring feature can not detect newer bigger capacity battery module which needs longer charge time. Controller will alarm for abnormal if the ... - Q10031204 - Using an Areca ARC-1880i with MSI interrupt support on recent versions of DragonFly 3.1 causes disk throughput to slow to a crawl after a while.
Disabling MSI support by setting hw.arcmsr.msi.enable=0 in /boot/loader.conf is enough to make the problem go away. ... - Q10041204 - Installed an ARC-1882ix-12 with firmware version: V1.49 and created a 8 disk Raid 10, the controller card has stopped the foreground initialization at 99.6% and has been at that point.
It is a bug of time out issue on the “Write Same” command initialization. It has fixed on firmware version data:2012-04-20 or later. User can ... - Q10011208 - Supermicro X8DTN+-F motherboard with BIOS version 2.1c, we try to install Centos/RedHat 6.2 on this M/B that uses one Areca RAID Card (ARC-1882). CentOS 6.2 still shows 'no usable disks' in anaconda.
It has fixed by the ARC-1882 bootcode date: 2012-04-20 or later. You can try to disable the ASPM feature in Linux loader to see if ... - Q10021208 - With ARC-1882ix-24, it sometimes hangs at the X8STE motherboard bios screen after reboot and sometimes hangs at Linux OS boot up screen after reboot.
It has fixed by the ARC-1882 bootcode date: 2012-04-20 or later. You can try to disable the ASPM feature in Linux loader to see if ... - Q10031208 - With the OCZ vertex 4 drives, when Arc-1882ix initialization starts it goes immediately to 100% and then often locks up the raid utility and the initialization never actually starts.
It has fixed by ARC-1882ix firmware version date: 2013-1-3 or later. This firmware also solves the Crucial M4 series SSD compatible issue. ... - Q10011210 - Installed the ARC-1882i in the GA-Z77X-UP4 TH PCIex8 and PCIex4 slot, when booting, I do not see any MCBIOIS screens at all.
PCIe x8 issue has fixed by GA-Z77X-UP4 TH BIOS version F8a or later. But PCIEX4 slot can’t detect PCIe X8 card due to GA-Z77X-UP4 TH ... - Q10021210 - We test install CentOS 6.3 x86_64 on Supermicro X9SCL-LN4 with ARC-1882i and can not start the installation and hang.
It has fixed by the ARC-1882 firmware version 1.51 or later. ... - Q10031210 - I want to Install VMware 5.1 on a SM 6027B-URF. The boot CD does not recognize any disks after Raidset and volume set on the ARC-1222.
VMware does not install system into raid card if it has no building driver support. If you are partner of VMware, you can make a ... - Q10041210 - When can we expect a driver for windows server 2012? Does the current windows 2008r2 64bit driver work?
Areca is working on the Windows 2012 WHQL program now, please use the Windows 2008 WHQL driver, it works with 2012 without problem. ... - Q10011211 - The ARC-1882ix-12 never boot with the bad (not spin at all) WD VelociRaptor HD. If insert 3 or more disks (Known good) any warm boot will hang at the 300 screen.
The issue comes from the compatible with 6Gb/s LSI SAS expander. It has fixed by the ARC-1882 firmware version 1.51 date:2012-11-01 or later. ... - Q10021211 - Is it possible to insert a larger DIMM on ARC-1882ix-16 PCIe 2.0 SAS controller, such as 16 GB. I am using a large number of small files and am looking to maximise I/O on the card.
ARC-1882ix series controllers can support up to 2Rx8 unbuffered 8GB module cache running speed at DDR3-1200. ... - Q10031211 - ARC-1882i pcb version 3.1 (PCIe gen3 enabled) is operating at PCIe2 speeds using ASUS rampage 4 extreme, but it should be at PCIe3. Link status says 8X/5G.
Upgrading M/B BIOS to version 3101 (October 29, 2012), the pcie3 function on the raid card starts to work. ... - Q10041211 - We have seen logins ("HTTP Log In") from many IP in the event log. Is there a known problem with a backdoor/security issue?
No known backdoor or security issue found. If your web manager has real IP, please modify the port from 80 to others such as 3000 ... - Q10051211 - Customer reconfigures as R5+spare. But system would not start to initialize it.
Controller starts rebuilding/migrating in two conditions 1. Stay in controller bios manager or 2. Boot into os and the controller driver loaded. ... - Q10011212 - Under MAC PRO machine, put ARC-1882X PCB version 3.0 on PCIe 2.0 16X, it will show 8x X 2.5G not 8x X 5.0G on Raid Web GUI.
... - Q10021212 - We do not get any LED drive activity when using an Areca ARC-1882ix-4G Version 3, Intel 520 Series Solid State Drives Model # SSDSC2CW480A310 and Chenbro chassis model. The Chenbro chassis model with the identified integrated Drive Backplanes and LED Board Module parts are:
Chenbro Chassis Model # RM41416M2
Chenbro Drive Backplanes Model # 80H10321516A1 F:VI
Chenbro LED Board Module Model # 80H033215-005 Rev:A3
... - Q10031212 - I'm testing here with a NDS4600 box that contains 60 drives. When I connect it to an ARC-1882x, it only sees 32 drives.
... - Q10041212 - What’s parity distribution for an Areca RAID 5 array?
... - Q10051212 - Firmware update process states “Please refer to chapter 6.1, “ Web browser-based RAID configuration for details on establishing the connection. Where is the document with chapter 6.1?
Chapter 6.1 should relate with the user manual. You can download it from our web site or ftp site. In the web manager, there has ... - Q10061212 - In the long term I/O test, I had found disk hanging on only in the situation of Windows 8 or Windows 2012 with "muti-test-tools" using storeport driver 6.20.00.22 and new 6.20.00.23 . With SCSIPORT driver 6.20.00.22 everything works fine.
This bug has fixed by driver version 6.20.00.24. ... - Q30011202 - ARC-1300-4i and a hp sas expander works perfectly in windows 7. After a fresh install of windows 7 driver version 6.0.0.4, the areca card does not work if the expander is attached.
It is caused by the driver version 6.0.0.4. Update the driver to version 6.0.0.6 for this workaround. ... - Q40011204 -The LED lights on st3000DM001 HDD's with firmware CC46 continues to flash even no activity. We tried with other disks and they work normal.
Problem comes from the activity signal from ST3000DM001 HDD using the same method of SAS HDD. If you use Areca side band or ARC-8666 controller’s backplane, ... - Q50011203 - To make use of the LSI SAS switch 6160’s zoning features, it need to have the passwords on the 6160 and the ARC-8026 match. What is the ARC-8026 zoning password?
CLI function password is different from Zone administration password. Our expander zoning password is “0123456789ABCDEF”. You can modify this inband management password in case you ... - Q60011202 - The ATTO H380 has wide port issue with SAS RAID subsystem, which limited its performance since it will only connect through 1 SAS lane. The H680 performance is lower than we have expected. Does H680 have the same issue with ARC-8040?
The H680 does have the same wide port issue as ATTO 3G SAS host adapter. This is the limitation of the SAS controller chip on ... - Q60011203 - When ARC-5040 configure USB 3.0 and connect to computer, the access LED will be blinking by itself and it won't stop.
It has been fixed by the firmware date: 2012-03-05 or later. ... - Q60011208 - I plug the ARC-5040 box USB 3.0 port into an Apple MacBook Air with USB 3.0 support. The USB 3.0 port link LED green light starts blinking and never stops. The computer never sees the USB 3.0 connection only USB 2.0.
The issue was the JMICRON JMS539 USB 3.0 Bridging chip in the Areca ARC-5040 (ARC-5040-1 Version 1.1) raid box. It has fixed by the latest ... - Q60021208 - I plug the ARC-5040 box USB 3.0 port into a system with USB 3.0 support. The access light starts blinking and never stops. I want the LED light-up only when there is HDD activity.
It has fixed by firmware date: 2012-03-05 or later. This firmware has removed both (busy LED on the LCD) and USB 3.0 LED (Host access LED). ... - Q10011101 - The ARC-1880ix-24 doesn’t work on an Intel S3000AHV PCIe 1.0a x8 bus. The controller showed its BIOS during boot, windows couldn't find it. It was also weird that pressing TAB/F6 during the raid BIOS had no effect.
This is the master boot code compatibility issue. Update to 1.49 version to fix it. ... - Q10021101- I’m trying to compile the areca SNMP MIBs (any version) into HP-SIM. It is not possible for me. In my opinion the dependency MIB is missing.
Please update the MIBs file to date:2010-12-22 for HP System Insight Manager MIB compiler issue. ... - Q10031101-My Solaris 10 system has no floppy drive. I want to use the driver update during install, so I can boot from the RAID array. I extracted the floppy image (ARCMSR.DD) and burned the DU folder onto a CD. When I try to use this CD at the option 5 Apply driver updates, Solaris says "extracting software in /dev/dsk/c0t0d0p0" but does not install any package.
In case of system without floppy drive and OS version is older does not support USB flash drive, CD/DVD is the only driver installation media. ... - Q10041101- Will support for 3TB hard drive be added in the next 3Gb/s SATA/SAS series RAID FW release?
Regarding 3TB drive support, please visit our ftp site download the new firmware version 1.49. Please note, desktop drives always not recommended. Both hard drive vendors ... - Q10051101- Are there any known compatibility issues with the ARC-1880 and the Seagate 10k4 600GB SAS drives?
Please visit our ftp site to download the new firmware 1.49. The older firmware does not support SED drives yet, new version is needed. All ... - Q10061101- I've been trying to install the ArcHTTP software in Windows 2k8 R2 but continue you receive a Java error during the installation. The error is "javaw.exe has stopped working".
It is a compatible issue between the new nvidia graphic card driver and the java buildin the archttp installer. two possible solution available 1. Uninstall the ... - Q10011103 - I have a new dual Xeon server based on SuperMicro X8DTH-iF motherboard where I have installed one Areca ARC-1222. I am trying to install Windows 2008R2 64Bit, using both the CD-ROM Device Drivers (Storport) and the site driver. On both case after loading the driver I can read the partitions, but I cannot install the Operating System on it. The operating system report the following error: Windows is unable to install to the selected location Erorr: 0x80300001.
During the installation procedure the system need to load the correct device drivers to be able to see the volume sets but by default only ... - Q10021103 - Is there a problem known with the Alert By Mail feature? I have set all the parameters but do not receive an e-mail.
There have some similar issues caused by improperly configuration, more detail about your mail server and configuration will be helpful to find out the possible ... - Q10031103 - We has tested the ARC-1880 with battery by pulling power during write to the RAID. In this case, the Areca BIOS fails to load on the following power up, so the NVS content cannot flush to restore the RAID data.
It is a bug of firmware version before 1.49 date:2011-02-18. ... - Q10041103 - I have several Western Digital hard drives WD1002FAEX. This drives are SATA-II and SATA-III compatible but my ARC-1680ix-24 connects to this drives at SATA-Il speed. Is there any setting that I can use to force the controller to connect at SATA-II speed?
The only known compatible issues with 6G SATA drives is the SATA mode. Controller expander does not able to correctly initialize these drives with 3G ... - Q10051103 - We have problems with the new Linux driver (arcmsr.1.20.0X.15-100729) for the raid controller ARC-1880. Our system is Linux debian 5.07 (lenny) amd64. Build the driver agains the XEN kernel (2.6.26-2-xen-amd64) we got following errors on boot time:
arcmsr0: dma_alloc_coherent got error arcmsr0: arcmsr_alloc_ccb_pool got error
The standard driver code does not work with the xen kernel which will result dma alloc error. Please get the Xen source from support@areca.co.tw. ... - Q10061103 - Using ARC-1680LP with Supermicro SC216E1-R900UB, it displayed the following messages. "E3 5V Under Voltage", "E3 12V Under Voltage", "E3 5V Recovered", "E3 12V Recovered"
The 216EL1 backplane problem generated from the backplane SAS expander firmware overall error status on each voltage (5.0V and 12V) are random values (sensor fail, ... - Q10011106 - We have a ARC-1880ix-16 card that is giving strange behavior. If we shut the machine down for a lengthy period of time, says 30 minutes or more, the next time it comes up, it doesn't see the Areca card. Instead, do a lspci shows a Megaraid controller.
06:00.0 Mass storage controller [0108]: LSI Logic / Symbios Logic LSI MegaSAS 9260 (rev 05)
After a reboot, it shows this correctly
06:00.0 RAID bus controller: Areca Technology Corp. Device 1880 (rev 05)
It is the problem from the I2C signal problem. Please update the Boot code and Master Boot Record to date 2011-2-18 or later. ... - Q10021106 - I am trying to expand a volume on ARC-1220. I added a disk to the raid set. The raid set now says degraded and IDE channel shows fail.
The array status must be normal to be able to expand it, so you have to rebuild the array first. Please replace it and assign ... - Q30011507 - ARC-1320-8i can only recognize one when two LTO tape drives connect on each port.
Please update the driver to date: ArcSAS-2.0.4-10.9-20150618 to fix this issue. ... - Q10011507 - After install of the mraid driver and cli and archttp utilities, do I need to have Java installed anymore?
The java is needed for the installer program only. Our driver and softwares do not need java. ... - Q10011507 - After install of the mraid driver and cli and archttp utilities, do I need to have Java installed anymore?
The java is needed for the installer program only. Our driver and softwares do not need java. ... - Q10021507 - Will there be win 10 drivers for Areca 1882ix?
The current driver works with Win10. ... - Q10031507 - ARC-1883i Controller cannot boot from Intel R1304GZ4GC Server platforms
Please configure both raid card setting and motherboard bios setting as UEFI BIOS mode. ... - Q10041507 - Under CentOS 7.1, the "cli64" command throws an error claiming that the (arcmsr & sg) drivers are installed properly.
The Centos 7.x does not load sg module by default. Please modprobe sg and arcmsr once to load it. ... - Q50011508 - Does ARC-8018 expander allow to turn each 12Gb/s SAS disk on and off? via CLI
Our expander CLI support power can power on/off the drive by utilizing SAS Power Disable feature defined by T10 (i.e. drive Pin 3 high) for ... - Q50021508 - Is there a way to set it not to light up Red LED for empty slot on ARC-8018 expander?
You can set it using the CLI command. CLI> sys –y [on | off] ... - Q50031508 - Will any one of the two ARC-8018 SAS Expander modules be able to report status on both?
Both expanders keep/report the same status. ... - Q50041508 - Can ARC-8018 expander remotely turn on and off the JBOD power?
ARC-8018 expander can use SES control On/Off to turn on and off the JBOD power. ... - Q10011508 - ARC-1214 stuck after restart with Restore of Acronis.
Acronis software is working under Acronis boot loader to do the restore function.The boot loader uses the linux environment. It has included Areca old version linux driver ... - Q10031106 - I am having problems daisy chaining these SAS Enclosures to ARC-1880 RAID card. If only one enclosure is hooked up from the external rear SAS it works great, but as soon and I shutdown and connect another enclosure daisy chained to the first, it just times out and reboots over and over while saying waiting for f/w to become ready.
The possible situation is improperly SAS address information in these SAS enclosures. Please follow these procedures below and take some screen shoots to analyze it. 1. ... - Q10041106 - Pull out a drive that was failing. Replace it with a better drive of the same capacity. Hot spare immediately became part of the raid set. New drive immediately became a hot spare. Volume State is listed as 'Need Rebuild', but nothing appears to be happening.
To decrease the risk of data lost, firmware process background tasks is in two conditions only: 1. Stay in controller bios manager console or 2. In the operating ... - Q10051106 - I have a Mac Pro 10.6.7. Model 3,1 (3.2 GHz, dual). Ever since installing the Arc-1880ixl, it will not awaken from sleep. It freezes in the sleep mode and needs to be hard restarted.
In Mac Pro 3.1, It have the sleep problem with any adapter existed on the PCIe slot. It will hang on the video driver for Nvidia ... - Q10061106 - We have a problem during the installation of the drivers for the ARC-1210 on an ESXi 4.1.0 server. Following your instructions included in the read-me file of the driver package we use the Vmware vSphere CLI. The command "perl -vihostupdate …" returns the following error message:
"This operation is NOT supported on 4.1.0 platform."
This problem was caused by the CLI not the latest version. After upgrading to the newest version the driver was successfully installed. ... - Q10071106 - When we have installed Internet Explorer 9 on Windows Server 2008R2, ArcHTTP 1.83 does not start correctly. When we downgrade to IE8 everything works fine.
ArcHTTP V1.85 has solved the IE9 compatible issue. ... - Q10081106 - When I boot the OpenSUSE 11.4 xen kernel I got the following error:
>arcmsr6: dma_allow_coherent got error.
If you are using the kernel buildin driver, please visit our ftp site to download the latest driver source code. The buildin driver inquiry bigger ... - Q10091106 - ARC-1880i Firmware 1.49 data:2011-02-18 with 4U x 36 bay Chassis Supermicro Chassis SC847E16-R1400UB: 24 bays in the front, backplane with LSI 2x36 SAS Expander and 12 bays in the back, backplane with LSI 2x28 SAS Expander. Plug in the front backplane only, sees all disks in the front and plug in the back backplane only, sees all disks in the back. But if I plug in both the front and the back, only sees the disks from the front backplane, and all disks from the back are missing.
This is the problem from SuperMicro put those backplane same logical enclosure ID. We have fixed this issue on the latest version firmware. ... - Q10101106 - We just bought 11 x AS -1022G-NTF and added all of them a ARC-1212 on the riser card. What’s really strange is that the RAID boards run always during the POST (we can access to the firmware, build a RAID array, etc…) but when we are into OS, the system don’t see the RAID card !
Those server/motherboard has latest BIOS Rev. 1.1a from SuperMicro web site. http://www.supermicro.nl/support/bios/?MoboType=2 Please change BIOS menu \Advanced \PCI/PnP Configuration \SXB1 Configuration = 2x8 But it’s really strange that ... - Q10111106 - I'm currently testing Mac OS X Lion on my MacPro4,1 w/Areca ARC-1212. There is a severe Problem with the ArcMSR.kext shipping with both Developer Preview 3 and the latest Developer Preview 4 (11A480b): Each RAID Volume on the areca controller is detected under LUN 0 and LUN 1 and mounted twice, which of course causes severe file system corruption.
The Lion has changed the original LUN/ID for parallel SCSI to LUN/ID for serial SCSI. Please download the driver version from our FTP or website ... - Q10121106 - Can we use the i-RAM on your SAS RAID adapters?
SAS controllers use SAT command to communicate with SATA drives but the i-RAM does not implement this command. Without SAT command support, you will be ... - Q10011107 - When the upgrade FreeBSD 8.2 Stable kernel tries to boot, it panics with MTX duplicated use at arcmsr.c:2093. This is with the most recent driver imported in 8.4 on 06/06/2011. A kernel of 26-feb-2011 has a previous version 1.20.00.19 does not have this problem.
It has solved by the driver version 1.20.00.22 and later. ... - Q10021107 - I am having an issue with an Arc-1880x connected to a Dell MD1000. The issue is that the controller sees the disk shelf itself but not the disks inside of the shelf. One time the RAID card saw there are disks in the shelf. I created a RAID set, but when I rebooted the server, the RAID controller once again could not see any disks.
It has solved by the version 1.49 firmware date: 2011-6-9. ... - Q10031107 - We are trying a RAID recovery software for an Areca RAID 5 array, it has 4 options for parity distribution: Left symmetric, Left asymmetric, Right symmetric, Right asymmetric or Parity delay (1 or higher).
We implement left symmetric with no extra parity delay on the R5 configuration. ... - Q10041107 - The Seagate Constellation drive is a 6Gb SAS drive. Will this drive work with the ARC-1680-ix-12 on HP DL385 G5? I'm getting a "No IDE Drive" at the BIOS level?
HP has done something proprietary with the backplane. It can not accept the standard cross-over or straight-thru cables. ... - Q10051107 - I have a FreeBSD dist named FreeNAS with 7.3 kernel and seems that this kind of OS is compatible with ARC-1880 series but the OS can't see the areca raid controller and the Disk.
The ARC-1880 or ARC-1882 is a new product which the original kernel buildin driver does not support it, so you must use the newest driver ... - Q10061107 - We are using your command line interface cli32 to monitor the state of the raid array. It works fine in most cases. When I try to launch the cli32 tool it get stalled during quite a long time and give me the following error message : GuiErrMsg: Timeout.
Since the telnet port uses same interrupt as API, someone try to login the telnet port and result inquiries from CLI been ignored. Please close ... - Q10011108 - We have the problem on Giga-byte GA-880GA M/B using ARC-1220 /w Backup Battery Unit. It reports data corrupts after a power failure on ARC-1220 /w Backup Battery Unit
When resume from power lose event, our f/w will wait about 3 sec to make sure power is stable then start chip initial. At this ... - Q10021108 - I recently purchased an ARC-1880ix-24 card. I have read in several places on your website that there is a Disk Stress Test that can be run from the SAP utility. Apparently it is a hidden option. How do I access DST and why is it hidden?
The DST feature is not a hidden option; it uses SMART command for drive testing. The DST feature works with SATA controller only not SAS controllers. ... - Q10031108 – Is it at all possible to have smartctl support for your newer SAS RAID controllers (like you have for the SATA models)?
For Areca SAS RAID controller without expander such as ARC-12x2 series, you can directly use the currently smartctl tools after you update the firmware. You ... - Q10041108 - If we configure a RAID card (Say ARC-1880 series) with a certain setting, are we able to export the setting and reload back to a new card in the event if the card fails?
You can use cli command to backup and restore controller configurations. ... - Q10051108 - I tried to build a raidset over 4xHUA723020ALA640 in the controller
bios I saw a new option called "raid set mode". I was able to set "128
volumes" or "16 volumes". What is this option about?
128 volumes mode is the default mode for SAS controller and the 16 volumes mode is used for support roaming this raidset to SATA controllers. ... - Q10061108 - Is Areca EXSi driver not compatible with newly 5.0 released?
It could be 3 weeks for beta release and 3 to 4 months for certified release roughly from the date 5.0 released. ... - Q10011110 - I have a 1880ix connected to 7 Crucial M4 128GB SSD’s (0009 firmware) and I am having issues getting the system to boot normally. I use ARC1880ix-12 and crucial m4 512GB m4's firmware is 0001 or 0002 → OK and 0009 → canot boot.
It has fixed by ARC-1880ix firmware version date: 2013-1-3 or later. ... - Q10021110 - Our customer intends to use Supermicro 24 bays storage, it's important to boot from USB flash drive together with 24 units of hard disks from ARC-1680ix-24. I tested to attach any 8 channels for booting from USB flash drive without problem, but if I attach any 12 channels the MB fail to boot from USB flash drive.
We've experienced the same issue with LSI host card, but the issue can be solved after changing maximum INT 13 devices from LSI firmware setting. ... - Q10031110 - Do you test any of those Intel 320 Series SSD drives Areca controllers?
For system operation and I/O access, there is no problem on Intel SSD 320 series 160GB, 120GB, and 40GB. However, when clicking a specific HDD ... - Q10041110 - I am now testing the compatibility issue of the existing driver for ARC-1880LP on "Mac OS X 10.7 Developer Preview Build 4 (Beta version)". I found the existing driver "V.1.33....." will not run on it.
This bug on the kernel diver has been fixed on latest beta revision of Mac OS X 10.7.2 build 11c73. It will come with the ... - Q10011111- Is Seagate ST3500414SS SAS2 drives compatible with ARC-1880i controller? I got many time outs and the kernel tries to reset the bus. “executing bus reset eh…”.
It was caused by an extremely slow format speed on ST3500414SS with 0006 firmware. Sequential read/write is normal, but problem happens only while formating. Problem ... - Q10021111- ARC-1880LP and tried to initialize a RAID with HUS723030ALS640 disks, but the system is stopping at exactly 26,6 % of initialization.
It is bug on the foreground initialization with 3TB HDD and has fixed on the firmware V1.49 2011-09-19 or later. ... - Q10031111- Are RAID controllers available from Areca that are UEFI-compliant?
The Unified Extensible Firmware Interface (UEFI) is a specification that defines a standard interface between an operating system and platform firmware. UEFI is a more ... - Q10041111- There is not the same as before for Mac LION 10.7.2 when the user only needed to click on MRAID and the GUI would open.
MAC Lion has reduced the power up time. It will kill off our Archttp background task when our firmware is not ready for archttp. User ... - Q10051111- Is there any way to load the Arc-1880 driver module from a Debian 6 boot media.
User can not add a 3rd party driver package while Debian installation, this system has no such option to allow user install additional driver package ... - Q10061111- I have installed Solaris 10 05/08 on a raid 5 system installed fine and disks recognized running smoothly. However, in my system log files get the messages: Nov 24 14:15:28 soip10 arcmsr: [ID 809499 kern.notice] CCB state every 90 seconds.
These messages are driver version: V1.20.00.20 2011/4/20 debugging purpose. It will be removed from next driver version. ... - Q10071111- Can Gigabyte main board with hyper EFI Bios support Windows 7 64 Bit on a GBT partition which is on a ARC-1680IX-24 Volume.
Gigabyte Hybrid EFI is simply legacy BIOS + old GPT Boot loader from Intel to provide limited support for GPT boot under IDE and AHCI ... - Q10011112 - Under VMWare ESXi 5.0, Areca Intel IOP series RAID controllers work correct on SuperMicro X9SCA-F BIOS Version: 1.1a. But it can not work with LSI ROC controller.
It is a bug from X9SCA-F BIOS Version: 1.1a. We have a workaround firmware to bypass this bug. But we need to sacrifice one function. ... - Q10021112- ARC-1882 as a bootable device will hang on the “Verifying DMI Pool” page of motherboard bios initialization. No-boot device is just fine.
It is a bug on the ARC-1882 ROC controller and update BIOS and firmware to workaround it. ... - Q10031112 - A customer complains the ARC-1680 performance on my NAS is too slow over 10G NIC. It was 700MB+/sec benchmarked it over webex.
Please adjust the “Volume Readahead” to “Aggressive” for video editing. The performance went up from 20 frames/sec to 24 fames/sec. ... - Q10041112 - We have had a problem with our server, and found an entry in the Areca Event Log about "Power On With Battery Backup".
If there have data remain in cache while power off, the battery will be activated to protect the data inside. In next boot up, controller ... - Q10051112 - Build a raidset over the controller bios. There is a new option called "raid set mode". I was able to set "128 volumes" or "16 volumes".
128 volumes is the default mode for SAS RAID controller, the 16 volumes mode is used for support roaming this raidset to SATA RAID controllers. ... - Q10061112 - With ARC-1880LP (1.49 2011-10-28), the RAID1 init for two Intel SSD 510 120GB, SSDSC2MH120A2K5 SSDs take 3:25h.
There is a bug on the write same command on Intel SSD 510 SSD. It will cause the init process stuck from time to time ... - Q10071112 - RAID volume over 2TB capacity cannot be recognized after we install the RAID driver during XP installation.
Due to the windows system limitation, Windows XP only supports MBR disk format, the MBR disk format cannot support the hard drive capacity more than ... - Q10081112 - I install Microsoft Windows 7 in GPT mode with Areca ARC-1882i RAID volume on Asus P8Z68-V Pro, and I cannot boot into Microsoft Windows 7.
Please update the ARC-1882i legacy BIOS to EFI BIOS from Areca FTP or website. On Asus P8Z68-V Pro BIOS: Advanced Mode, going into Boot, please refer ... - Q40011108 - After changing the "Inband SAS enable" to enabled in the telnet interface of our ARC-8060, the telnet and web interface are not available.
Enable the “inband SAS” feature, it will close the ethernet port to prevent resource confliction. You will be not able to login the controller through ... - Q50011106 - Can we mix 6G ARC-8026 and 3G ARC-8020 on one daisy chain?
SAS spec has one suggestion that you may need to disable the ARC-8026 self-discovery function on putting it after 3G ARC-8020. How to disable self-configuration ... - Q50011111- Does ARC-8026 port expander compatible with LSI 3Gb/s 9690-4i-4e RAID controller?
LSI claims that SAS 6Gb/s expanders are Not supported on the 9690SA Controller. You can refer the FAQ case below: http://kb.lsi.com/KnowledgebaseArticle15606.aspx ... - Q60011101 - The ARC-5040 has two FireWire ports. We were looking to use these for our Microsoft Hyper-V setup. Are we able to connect a FireWire port to each Microsoft Hyper-V having access to the storage from both at the same time?
The second firewire port is used for daisy chain to another firewire storage, not for host accessing. ... - Q60021101- The ARC-5040 performed flawlessly with USB 2.0 and eSATA but when I plug the box into a USB 3.0 port the green light starts blinking and never stops. Even when I unplug the USB 3.0 cable the green light blinks. The computer never sees the connection when using USB 3.0.
If there is no volume for USB port, it will show the behavior as you. You can see the manual for the channel/drive# assign for ... - Q10011001 - On one of our RAID servers with Areca 1680ix-24, we received following errors:
2009-7-31 15:38:48 H/W Monitor Fan Recovered
2009-7-31 15:38:18 H/W Monitor Fan Failed
Please update the firmware to version 1.47 to solve the power glitter issue. ... - Q10021001 - I can’t connect RAID setting page with Safari of Mac that installs ARC-1680. Is there something a necessary setting?
From firmware version 1.47 date: 2009-06-25, it has solved the Safari compatibility issue. ... - Q10031001 - System will not get past ARC-1680ix card bios boot screen when plugged into Promise e610p raid array using external SAS connector. When the cable is unplugged during boot system gets to windows fine. System runs fine as long as it is not connected to the raid array.
Intel IOP348 can work with one lane for the external RAID subsystem. It can create the volume on Lun0 and volume limitation on the 2TB. ... - Q10041001 - User upgraded the MAC OS-X to 10.5.8. Upgraded the Areca firmware version to 1.4.7 from www.areca.com.tw, and then loaded in the updated driver for the card. Once he did this, the ARC-1221x drive array no longer mounted. He could see the drives in MRAID (using Firefox at http://localhost:81), but no errors were shown, and everything appeared to be normal. However, the drive array was no longer seen by the Macintosh computer.
There has one known device disappear issue on Mac before. The problem occurred if you upgrade Mac OS from 10.5.5 or older to 10.5.6 or ... - Q10051001 - The ARC-1202 RAID card has another problem. Windows 7 takes forever to boot (~ 4 hours) after I installed the card Driver v6.20.0.19 (2009-09-23).
We got a similar issue on Windows 7 and ARC-1200 controller couple weeks ago, it is a driver bug and had been fixed by new ... - Q10061001 - I just installed Windows 7 on my computer with ARC-1231Ml, no problem, only I also want to install the 64bit version. Using the drivers located at:
ftp://ftp.areca.com.tw. The raid is not recognized, I am forced to use the 32bit drivers to see my raid but the installation is defective.
Windows installation program has some known issue on 64bit before. If you have problem on load 3rd party driver on 64bit system installation, you have ... - Q10071001 - I have a problem getting the "alert by mail configuration" to work through the ARCHTTP proxy when the local firewall is enabled on the host OS - Windows 2008 SP2 x64. How does the ARCHTTP proxy work, and how do I make it function through the firewall? If I simply disable the firewall, the alerts are working, but that is not a solution.
The relaying MTA (in this case sendmail) had ident-check (RFC 1413) enabled. This means that when an incoming connection occurs, it sends a request to ... - Q10081001 - We are experiencing problems with an Arc-1130. When we insert a new drive, it is not detected by the controller, if we reboot the system the controller rescans the disks and detects the drives, its ok. But only after a reboot. It seems the controller needs to rescan its ports to detect the disks but this causes us problems because we have to reboot the system every time.
We just found and fixed a bug on the Marvell SATA chip which uses on the Areca SATA RAID adapter. If you found no motor ... - Q10091001 - I noticed the line "PMC Expander + SATA Hdd performance" in the change log for the firmware 1.48 update. I wondered if you could provide more description of what the change means. I have a storage blog where I frequently recommend Arc-1680 cards to people, to use in combination with the HP SAS Expander, which is a PMC-based expander.
We have noticed that some PMC expander products have improperly register settings which may cause communication conflict and result slow performance. The new controller firmware patches ... - Q10101001 - I have the ARC-1220 card and I was wondering if it worked correctly with Western Digital's new Advanced Format drives? The ones use 4 Kilobyte sectors instead of 512 Byte.
These 4KB drives have same behavior like common 512B one, so there have no special settings needed for controller to be able to works with ... - Q10011005 - Customer use ARC-1280ML (1.48 firmware) with Supermicro X8DTE (intel 5520 chip), X8DT3-LN4F and Asus Z8PE-D18, OS is Windows 2008 64bit (they use Windows 2003 64bit also), every time he finish initialize volume (RAID 5 or 6), his system will show blue screen. If he downgrades 1280ML to 1.47, everything works fine.
It caused the special version boot code problem on the intel 5520 chip set. User can upgrade the bootcode file from Areca ftp to fix ... - Q10021005 - When will TRIM support be available in the driver for the ARC-1231ML and related products?
The TRIM command specificationis being standardized as part of the AT Attachment (ATA) interface standard, led by Technical Committee T13 of the International Committee for ... - Q10031005 - I am working on a Debian x64 configuration, and I would like to launch automatically the Archttp64 daemon automatically with the OS, without any windows appear under the desktop. I have unpacked into /bin and Chmod +x the Archttp64 file, when I launch it in a terminal windows it works fine. The goal is now to install as service.
Copy “archtt64” into /bin/ Chmod 777 /bin/archttp64 And in a terminal windows : echo "archttp64" >> /etc/init.d/rc.local This last command write in /etc/init.d/rc.local a new line archttp64. ... - Q10041005 - Do you support SPC-3 function on your external RAID controller?
All Areca external RAID controllers have implemented the SPC-3 persistent reservation function on its firmware. ... - Q10011006 - I used GPT and NTFS which is supposed to work to 256TB. I expanded it from14TB to 16TB without issue but for some reason I can't consume all the free
space from the newly expanded VolumeSet.
It is limited to partition size of 16TB when you chose 4KB clusters. If you had chosen 64KB clusters you could have had a partition ... - Q10021006 - Are the Areca ARC-1680 series RAID adapters compatible with this chassis' backplane using the 6Gb/s SAS-2 expander?
The current standard 1680 firmware version 1.48 date:2010-01-04 does not support 6G SAS-2 expander, please use the firmware built date 2010-06-07 or later in ftp ... - Q10011012 - I am trying to get my Areca ARC-1680ix-24 to work with an HP PCIe SAS Expander Card 468406-B21 (firmware 2.02). So far I have been unsuccessful. Although the HP enclosure shows up in MacRaid, attached drives are not detected.
... - Q10021012 - We are interested in a big project with ARC-1300ix-16. Do you have any idea of how to "turn-on" the lights of a bad drive by the SGPIO/SES2 under Linux environment?
... - Q10031012 - We have successfully installed the areca driver for VMware, and can use it as datapool. But how can I monitor the state of the RAID-Pool? How do we get informed about broken disks?
... - Q10041012 - The SAS interface is ST32000444SS and the SATA interface is ST32000644NS. We would like to build up some high power servers using ARC-1680ix-24's. There are write issues, but reads ok. Drive writes fine for a few seconds at around 142MB/sec, then it drops to 3.6MB/sec and stays there.
... - Q10051012 - We are aware that the Areca ARC-1680 has a NIC on the back that is able to send the traps directly, but we have been unable to correctly decode the traps thrown from the ArcHttp64 binary. We are attempting to use the ArcHttp64 process to monitor and send traps for our system.
... - Q10061012 - There is no progress information in the ARC-1680 volume information screen. Only the text 'Need init' shows on its screen.
If you don’t install the device driver at first, there will be no progress only the text 'Need init' shown on the volume state. Please ... - Q10071012 - We are setting up some systems here using the ASUS KGPE-D16 motherboard with dual AMD 6128 AMD Magny-Cours and 16GB of memory ( 4 X Apacer 4GB DIMMs), and are seeing a problem with the ARC-1261ML controller card. The ARC-1261 is hanging when I try and go into the BIOS and create a RAID set.
ASUS have new firmware V06060 to solve this issue. ... - Q10081012 - The system is q9400 core2quad with ARC-1200 raid1 2xHDD. Getting the following error in dmesg of system
Sep 19 01:50:44 dedi kernel: (probe16:arcmsr0:0:16:0): inquiry data
fails comparison at DV1 step.
It is a known kernel bug on DMA resource remapping/swapping, similar error happen on other virtual devices in other cards too. You can try to ... - Q10091012 - When using various LSI 2108 controllers from LSI and Areca (ARC-1880 series) on the X7SBE motherboard, none of the LSI 2108-based controllers post. How can this be fixed?
Please contact SuperMicro technical support to request BIOS X7SB4_T2240 which fixes this issue. The Supermicro FAQ KB said that you can contact with them for ... - Q10101012 - The Areca ARC-1680ix-12 has detected problem on the WDC WD6000HLHX 6Gb/s SATA HDD, do you have any solution?
ARC-1680ix series has compatibility issue between WD 6Gb/s SATA drives and LSI 3G SAS expander chip. This compatibility issue may result hard drive detection problem. ... - Q10111012 - We recently updated the firmware on our ARC-1231ML to the latest revision on your website and the card is only issuing 256 byte read completions. Prior to the firmware update, the card was responding with 512 byte completions. Why was this changed?
Max_Payload_Size is the value in the Max_Payload_Size field of the Device Control register. For a multi-function device whose Max_Payload_Size settings are identical across all functions, ... - Q10121012 - I learned from the Web that the ARC-1880 has issues with the Mac Pro, and that Areca is already working to fix this issue.
Please check the serial number on the controller which include or later than below serial number. It has fixed the MacPro hardware detective issue. ARC-1880IXL-12: Y039CACUAR300013 ARC-1880IXL-8: Y039CACTAR200001 ARC-1880IX-12: ... - Q10131012 - My machine is a Mac Pro Nehalem 2009 with 16GB of memory. On wakeup (after going to sleep), I'm getting Kernel Panic errors on ArcHttp if I restart the machine I do not get this error.
Please update the Mac Archttp utility to version 1.85 or later to solve the problem. ... - Q10141012 - I'm not able to make my Seagate Constellation ES SED SAS drives to work with my Areca ARC-1212-4i controller.
Our controllers do not support SED drive yet. ... - Q10151012 - I'm running OpenBSD 4.6 i386 on an Areca ARC-1680i controller. Unfortunately, bioctl doesn't show the array status (online, degraded, failed, etc.).
Areca cards do not support bioctl, please use our cli instead. The bioctl- RAID management interface for software RAID,but our products are pure hardware ... - Q10161012 - We had terribly bad performance on a big expensive machine with 2x 24-disk ARC-1680. Bootdisks are Intel X25 SSDs. Customer wants all that to function with Solarisinstall+ZFS file system. After the install, when you test the throughput, you will be at about one THIRD of the expected performance: unacceptable.
Take the second controller out, Install Solaris with only ONE Areca controller, finish the complete install. Then stop the machine, put the second (and vet. ... - Q10171012 - We have a 10 order of 8TB R5 units (ARC-1201) built up and we appear to be having DHCP IP issues. I have DHCP enabled but the Current IP Address is still the Local IP Address (Static IP). It doesn’t appear to be releasing the Static and/or pulling in a DHCP.
The DHCP server did not make big enough range to assign enough IPs. ... - Q10181012 - I'm trying to expand my RaidSet from 8x Hitachi 2TB RAID-5 to 9x Hitachi 2TB RAID-5. I received the "Expand RaidSet" event but not the following "Start Migrating". Volume state is "Need Migrate".
To protect the data in array, background tasks start only in two conditions 1. Stay in bios manager console or 2. The controller driver is ... - Q30011001 - My system has two ARC-1300ix-16 host adapters, and I'm experiencing four passes of the bios during bootup. This makes the bootup process very long, but the HBA's function fine once booted.
The host adapter bios bootup screen may show 4 times when there have no any device connected. If there have devices connected, the BIOS in ... - Q50011005 - We don't know what is going on with 4-bay PSUs but today another customer complain 4-bay PSU (arc4020) died.
The amount of load required by a particular power supply is often specified as its minimum load. The ARC-4020 series need to install one HDD ... - Q50011012 - I've got a customer who is trying to daisy chain a 8026 behind an 8020 which is attached to a ARC-1680ix. We updated to the latest firmware but it still gets stuck on BIOS. ARC-8026 without the ARC-8020 does the same.
ARC-8026 is a self configuration expander. The SAS spec. does not suggest to plug a self-configuration expander (8026) behind a Non-Self-configuration(8020) expander. Please put the ... - Q60011001 - Is there any initiator for Mac OS X which can work with ARC-5040 iSCSI host?
The following link is globalSAN iSCSI initiator for OS X which is available as a free download to all Mac users. http://www.studionetworksolutions.com/products/product_detail.php?t=more&pi=11 ... - Q60011012 - We would buy an ARC-5040 as a portable storage tower for a laptop. But now it seems that the laptop (Toshiba x505 with intel e-sata chipset) can’t see raid volumes bigger than 2TB. I read that the ICH10R chipset supports 64Bit LBA. Is this correct?
The 2TB SATA limit issue will be resolved by uninstalling the intel Sata driver under IDE controllers and tick delete driver. The next reboot it ... - Q10021508 - RAID controller just shows “need init”, and not starting the initialization.
Controllers start background tasks under two conditions only. 1. Stay in raid card bios console. 2. Boot into OS and raid card driver is loaded. Initialization, rebuilding and ... - Q30011508 - Does ARC-1320ix-16 HBA work with UNRAID?
Areca has provided unRAID 5.0.x and 6.0.x driver on the support download link for ARC-1320 adapters. ... - Q40011508 - USB 3.0 Port of the 5040 sometimes detects only with 2.2TB Size (original size 18TB) in combination with Macbooks or Notebooks which are built 2014 or newer.
This greater than 2TB flag detective issue has been fixed in firmware and bootcode version 1.50 date: 2015-08-12 or later. ... - Q40011508 - USB 3.0 Port of the 5040 sometimes detects only with 2.2TB Size (original size 18TB) in combination with Macbooks or Notebooks which are built 2014 or newer.
This greater than 2TB flag detective issue has been fixed in firmware and bootcode version 1.50 date: 2015-08-12 or later. ... - Q10031508 - ARC-1883i controller cannot boot from Intel S2600CW Server platforms.
There has a known compatible issue on using Intel INT13 BIOS. ARC-1883i INT13 boot device will just disappear because unknown reason, also not exist in ... - Q10041508 - Does Areca RAID adapter support the new WD 5TB/6TB HDD firmware update function code about 5MB in size?
From firmware date: 2015-08-27 or later, Areca RAID adapter has supported the HDD update function code 5MB in size. ... - Q10041508 - Does Areca RAID adapter support the new WD 5TB/6TB HDD firmware update function code about 5MB in size?
From firmware date: 2015-08-27 or later, Areca RAID adapter has supported the HDD update function code 5MB in size. ... - Q10041508 - Does Areca RAID adapter support the new WD 5TB/6TB HDD firmware update function code about 5MB in size?
From firmware date: 2015-08-27 or later, Areca RAID adapter has supported the HDD update function code 5MB in size. ... - Q10041508 - Does Areca RAID adapter support the new WD 5TB/6TB HDD firmware update function code about 5MB in size?
From firmware date: 2015-08-27 or later, Areca RAID adapter has supported the HDD update function code 5MB in size. ... - Q10011509 - Does Areca RAID adapter support write back cache with battery backed RAM on JBOD disks or passthrough disk?
For Areca raid adapters, write cache works on all configured drives including array members and passthrough drives. ... - Q10011509 - Does Areca RAID adapter support write back cache with battery backed RAM on JBOD disks or passthrough disk?
For Areca raid adapters, write cache works on all configured drives including array members and passthrough drives. ... - Q10011509 - Does Areca RAID adapter support write back cache with battery backed RAM on JBOD disks or passthrough disk?
For Areca raid adapters, write cache works on all configured drives including array members and passthrough drives. ... - Q10011509 - Does Areca RAID adapter support write back cache with battery backed RAM on JBOD disks or passthrough disk?
For Areca raid adapters, write cache works on all configured drives including array members and passthrough drives. ... - Q80011509 - Windows 10 cannot detect the volume on ARC-8050T2.
When you plug in the Thunderbolt device, the following screen will open for requiring your permission to connect to this system. ... - Q10011510 - Is it possible to enable the Areca RAID controllers encryption function on the boot volume?
The volume encryption feature works on data volumes only, not the system volume. ... - Q10011510 - Is it possible to enable the Areca RAID controllers encryption function on the boot volume?
The volume encryption feature works on data volumes only, not the system volume. ... - Q10021510 - Is the encrypted volume option available with the 16 volumes?
16 volumes mode is used for compatible with older products and older products do not support encryption feature. The encrypted volume option is only available when ... - Q10021510 - Is the encrypted volume option available with the 16 volumes?
16 volumes mode is used for compatible with older products and older products do not support encryption feature. The encrypted volume option is only available when ... - Q10031510 - The MRAID installer can not work on new installs of the MRAID and Mac OS 10.11.
MRAID installer 2015-10-07 version has included Mac OS 10.11 support. ... - Q10031510 - The MRAID installer can not work on new installs of the MRAID and Mac OS 10.11.
MRAID installer 2015-10-07 version has included Mac OS 10.11 support. ... - Q10041510 - Will Areca RAID controllers support "volume check" on the RAID 1 array?
Raid 1 or 1+0 does not support volume check, because firmware does not know which one is correct if mismatch occurs. ... - Q10051510 - Z87X-SOC board BIOS F10c initializes the ARC-1882i consistently when it is installed.
The problem was solved by updating the controller firmware to version 1.52 date: 2015-07-21 or later. ... - Q10061510 - Samsung SSD 850 PRO 1TB Firmware Version = EXM02B6Q drives are showing "Time Out Error".
Disable SATA NCQ support in controller setting fixes this compatibile issue. ... - Q10061510 - Samsung SSD 850 PRO 1TB Firmware Version = EXM02B6Q drives are showing "Time Out Error".
Disable SATA NCQ support in controller setting fixes this compatibile issue. ... - Q10071510 - Is there any way to create a 512 byte block size volume with 4096 byte block size?
Areca RAID firmware does not support 4k native drives with 512byte block size volume creation. ... - Q30011510 - The ArcSAS installer can not work on new installs of the driver and Mac OS 10.11.
The ArcSAS installer install_arcsas_20151008 version has included Mac OS 10.11 support for ARC-1320 host adapter.ARC ... - Q10010902- I have had the problem with ARC-1221x volume mounting and 10.5.6 upgrade. I have OS (reverted back to 10.5.5) installed on internal drive. I am getting errors when trying to run recommended driver update (132_81223). Tried to install with and without ext RAID connected, also tried to install as 'root' user. We got the following errors.
Install File:
/System/Library/Extensions/ArcMSR.kext/Contents/MacOS/ArcMSR
Status: ERROR
You can delete the following old driver directory in reinstall driver update (132_81223) package. /System/Library/Extensions/ArcMSR.kext. You can also install the driver update (132_81223) on the ... - Q10020902- I deleted RAID and created new with MRAID browser. How can I come back the information which was on old RAID system?
If new volume was created and volume also initialized, you will be not able to recover any data, because the original data have already been ... - Q10030902- I need the Windows 2000 Advanced Server driver for the ARC-1222 SAS v1.0 RAID controller.
The current Windows driver can work with Windows 2000, you can download the XP one for your controller. Please make sure that your system has ... - Q10040902- Since 1-1-2009 the time setting on the ARC-1222 is confused and not correct. Used all kind of NTP servers, but at the NTP settings it stated that the date is somewhere in 1990. At the event section it says it’s 2022.
Areca RAID adapter or external RAID controller’s firmware has a known NTP timestamp bug after 2009. It has fixed on the V1.46 date:2009-1-6 or later. ... - Q10050902- The 1500GB Seagate hard drive (ST31500341AS 1.5TB Disk Firmware Version: SD17) connected to an ARC-1260 seems to have some troubles. We switch off NCQ and read back cache. We can define such a disk as "pass through" in the running system and it works fine. When restarting the system the card creates an endless hang with the message "waiting for the firmware to become ready".
After an upgrade to hard drive firmware SD1A, it works perfectly. ... - Q10060902- I have a ARC-1220, in a server running FreeBSD 6.1, but I can not get the HD's temperature using the application cli32, I try to use the http proxy but also did not get the expected result.
... - Q10070902- I have ARC-1231 controller. Can you please explain the difference between using disks in JBOD mode and using disks in pass-through mode. I have a feeling that the controller uses it's onboard cache when in pass-through mode. Is this the case?
The only difference is in JBOD mode, controller configures all drives as pass-through disk and in RAID mode, you have to configure pass-through disk by ... - Q10080902- I have a ARC-1231ML, and I am writing to ask for your recommendations regarding its use. Is it possible to use this card in conjunction with an external 12 bay chassis? I am hoping to mount the 12 RAID drives outside of the host PC chassis.
It is possible and there have some customers have similar usage already. There have some adapter boards which can convert these internal SATA port to ... - Q10090902- What driver is best to use for testing Windows 7 Beta? All drivers I try to use seem to crash my system.
We just download the Windows 7 from Microsoft Connect site, using Vista SCSI port driver. No problem found with Windows Ultimate 32bit edition and 64bit ... - Q10010903- I created 5x1TB RAID 5 array w/ 5 Samsung F1 1TB drives. Things worked fine. Then I wanted to add an additional group of Samsung F1 drives to the array but the ARC-1280 firmware 1.43 was having an issue with the newly attached drives and they were showing up as "failed" in the Raid Console (and the ARC-1280 was beeping, driving me crazy).
After some messing, I eventually upgraded the ARC-1280 to the latest firmware version 1.46 and now things are working great. ... - Q10020903- I'm new to your line of products and was wondering what the steps are to replace a defective drive into an existing array. I have the ARC-1220 controller and a tried to replace the defective with a new HD but the array did not rebuild on its own. Do I have to do something manually to get it to work?
Controller starts to rebuild a degraded array in two conditions: 1. Hotspare disk available. 2. New free drive detected. But an exist free drive will ... - Q10030903- I am trying to install server 2008 with the 64 bit driver listed for server 2008 on areca website. The install process will not accept the driver because it is not signed (32 bit Storport driver appears to work). Do you have any suggestions on guidance on getting the 64bit driver to load?
If using combo edition contains both 32bit and 64bit OS in one DVD, it is the installation program problem. You have to follow these procedures ... - Q10040903- At system boot the controller shows two arrays of which one has failed and one is successful. This is strange because the ARC-1200 supports only 2 disks and one array with two disks is fine. The web interface only shows one raid set. I only see the second raid set when I boot the system. Also, when entering the RAID Bios with F6, I only see one RAID set. The second RAID set shown at bootup has exactly the same name as the RAID set that I am using now.
Regarding ID/LUN support problem, please modify the volume setting from ID0/LUN1 to ID1/LUN0. The issue can also be solved by updating the firmware and BIOS ... - Q10050903- I am using ARC-1680 with MacOS X 10.5.6 and driver version: 1.3.2. The WEB UI is not responding to the password I have set. It shows me some of the interface but repeatedly asks for the password, saying the one I have set is incorrect.
We have problem with Mac Safari connecting to the web-based management console of our hardware RAID cards. The management console is a password protected web ... - Q10060903- I am trying to use an ARC-1220 with a Supermicro X7DWN+ motherboard with 32GB of memory running Linux RHEL5.2 .With drives attached to the RAID card, the motherboard BIOS goes through its steps but halts once it reaches the final screen before handing off to the OS. There is no error message. Without any attached drives the system appears to boot normally. However, if during BIOS posting I try and enter the RAID card's BIOS the system will hang at the selection screen.
The RHEL 5.2 building controller driver has a known bug may caused kernel panic. Please visit our ftp site to download the latest driver source ... - Q10070903- When my ARC-1680ix-24 is installed in my Intel DG45ID system, the system does not display anything during boot. I can access the 1680 via the integrated Ethernet port, but the rest of the system is unusable. As soon as the 1680 is removed, the system operates and displays normally.
Please update the bootcode file ARC1680boot.bin to date:2009-3-12 through the integrated Ethernet port. It can solve your Intel DG45ID with Intel IOP348 RAID adapter compatible ... - Q10010906 - I added a new raidset and volume using the CLI. I had no problems.
I issued the command:
rsf offline raid=2
Now the raidset no longer appears anywhere in the CLI. There is no "online" command p0. How do I get this raid volume back online without rebooting?
Off line a raidset, it means you would like to physically remove this raidset. If you would like to add one off line raidset back, ... - Q10020906 - From the Ethernet port, we got the initialization percentage 1228.8% on the ARC-1680i RAID set.
If you terminated the process when initialization or migration, and on retry the BIOS or load the driver/archttp proxy server, firmware will be shown the ... - Q10030906 - We have the ARC-1130 SATA RAID adapter with firmware version F/W 1.43. Remove failed HDD and put new HDD as HotSpare HDD (at Ch2), but the port (Ch2) does not respond. Status LED does not light and no Event Log for these actions recorded.
It is a bug on the firmware flow on the version 1.43 to mistake the Ch2 no respond and no Event Log record. ... - Q10040906 - I have a problem to update the firmware. My Areca 1220 comes with any BIOS
and I can’t update BIOS with DosFlash. When I put nflash xxx.bin the program do not anything.
The DOS flash utility is an added feature which works with firmware 1.43 or later only. If your controller’s firmware is older than 1.43, please ... - Q10050906 - I get a blue screen while installing Windows with the IRQL_NOT_LESS_OR_EQUAL error message when the Windows installation CD does not include an integrated service pack.
Please see the Intel Solution ID: CS-028321. http://support.intel.com/support/motherboards/server/sb/CS-028321.htm ... - Q10060906 - Areca PCIe RAID adapter BIOS screen does not post during boot on Intel DG31PR and DG45ID motherboards. Is there a fix?
Enable "expansion card text" under SECURITY on Intel BIOS option. ... - Q10070906 - Will the ARC-1280ML work with in a system that is using the Windows Home Server operating system?
This OS is developed based on Windows 2003 SP2 and our adapter driver had been certified by Windows 2003 WHQL already. ... - Q10080906 - Are there drivers in VMware ESX 3.5.x for any of the Areca SAS RAID adapters? I run a test VMware ESX instance in my lab, and I would like to buy one of your adapters, but I need to ensure that it will be functional.
Our VMware ESX 3.5 driver had been certified already, please visit our ftp site to download the needed driver, same driver package can be used for ... - Q10090906 - It is impossible to update bios, firmware, boot for ARC-1200. Did all file flash under the following instruction?
nflash arc1200firm.bin/c0 (as tried 1, 2, 3)
Always writes: ARC1200FIRM.BIN
File Not ExitsQ-
Since the DOS works with filename with up to 8 characters, you may need to change the existing file name. Using the DOS nflash utility ... - Q10011512 - One SSD Disk fails in the ARC-1883i Raid Set a while in usage. After changing the Disk, it fails after a few hours again.
If problem occurs on various channels, you can try to disable SATA NCQ support in controller setting. Some SSDs have issue on supporting SATA NCQ ... - Q10011512 - One SSD Disk fails in the ARC-1883i Raid Set a while in usage. After changing the Disk, it fails after a few hours again.
If problem occurs on various channels, you can try to disable SATA NCQ support in controller setting. Some SSDs have issue on supporting SATA NCQ ... - Q10011512 - One SSD Disk fails in the ARC-1883i Raid Set a while in usage. After changing the Disk, it fails after a few hours again.
If problem occurs on various channels, you can try to disable SATA NCQ support in controller setting. Some SSDs have issue on supporting SATA NCQ ... - Q10011512 - One SSD Disk fails in the ARC-1883i Raid Set a while in usage. After changing the Disk, it fails after a few hours again.
If problem occurs on various channels, you can try to disable SATA NCQ support in controller setting. Some SSDs have issue on supporting SATA NCQ ... - Q50011512 - ARC-8028-32 can not enable databolt, dhpm or edfb for PHY 40 to 47.
It is a product limitation. This expander chip supports dhpm up to 40 ports only, so PHY ports from 40 to 47 do not support 12G dhpm. ... - Q10021512 - How to fix the ArcHTTP infinite loop login with Microsoft Edge Browser?
This is an issue of currently version Microsoft Edge Browser (20.10240.16384.0). It may be fixed by Microsoft in the future version. The issue does not ... - Q10021512 - How to fix the ArcHTTP infinite loop login with Microsoft Edge Browser?
This is an issue of currently version Microsoft Edge Browser (20.10240.16384.0). It may be fixed by Microsoft in the future version. The issue does not ... - Q50011601 - Does this ARC-8028 support AOC?
ARC-8028 can work with the 8644 AOC cable that has been programmed correct parameter. ... - Q10011601 - Smartmontools can not interact with SAS devices on ARC-1224 RAID controller.
From firmware version 1.52 date: 2015-12-03 or later, ARC-12x4 RAID adapters can use the Smartmontools to extract the smart data from SAS disks. ... - Q10021601 - Is there a difference between ArcHTTPGUI and ArcHTTPSrvGUI?
The ArcHTTPsrvGUI is a service came with ArcHTTPGUI. The ArcHTTP works only if the ArcHTTPsrv is working background. ... - Q10031601 - Does Areca driver set the SCSI command timeout to 60 seconds running CentOS 5.5?
It is a system default timeout value. ... - Q10041601 - Which Linux driver source has included the ARC-1203 series adapter?
Areca Linux driver patch for supporting ARC1203 now has been merged to 1.30.0x.21. ... - Q10051601 - Which Linux kernel has included the ARC-1203 series adapter?
From the upcoming Linux kernel 4.5, the kernel Areca driver will include ARC-1203 series RAID adapter on its supported list. ... - Q10061601 - Which FreeBSD kernel has included the ARC-1203 series adapter?
From the upcoming FreeBSD release of 10.3 and 11, Areca ARC-1203 RAID driver will be included on its supported list. ... - Q10071601 - Will ARC-1223-8X RAID controllers support the management by rs232 using Putty?
This RAID controller does not have serial port for management. User can manage it using putty through telnet port. ... - Q10081601 - When ARC-1882ix-24 background initialization completes, progress of the initialization on the BIOS setup screen is stuck on xx% initializing displayed.
If you connect the on-controller LAN port, controller will loss to refresh the BIOS setup screen. You will see the initialization % message stuck on some % but event ... - Q10091601 - With ARC-1883LP installed HP Server DL380 gen9, the computer shows an error: Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 0, Function 0, Error status 0x00000000).
This issue can be fixed on ARC-1883 firmware version 1.52 date: 2016-1-28 or later. ... - Q10101601 - When I try to use the ARC-1882, the HP DL385 G5P computer shows an error: “Fatal PCI Express Error PCI Slot 1 B42/D00/F00 10 “.
This issue can be fixed on ARC-1882 firmware version 1.52 date: 2016-1-28 or later. ... - Q80011404 - Can I install Windows 7 on ARC-8050T2, and boot from ARC-8050T2?
Intel does not allow M/B boot from a thunderbolt device on Windows 7/8. ARC-8050T2 supports to boot up OS X from an Intel-based Mac machine. ... - Q80021404 - Does Linux support for ARC-5026/ARC-8050T2?
Thunderbolt only supports Mac OS X and Windows 7/8 in the currently stage. Areca will support linux environment when Thunderbolt enabled systems is available for Linux. ... - Q80031404 - Opening the 'ArcHTTP64', however I am unable to find the 'ARC-5026 Web Management' tab or button.
ARC-5026 is a SATA RAID storage. Please click on the “SATA RAID Controllers” to show up all SATA RAID storages available on the system. ... - Q10141404 - Is there a MRAID installer that doesn’t require Java for Mac OS X?
You can download the manually installation package in our ftp site: ftp://ftp.areca.com.tw/RaidCards/AP_Drivers/MacOS/Application/SnowLeopard_and_later/Installer/Build20130325/ManuallyInstaller/ ... - Q80041404 - Is there any information about the level of DB (decibel) of ARC-5026?
Follow the ISO 7779-999 test, the sound power level of ARC-5026 is 37DB. ... - Q80011405 - HP Z420 computer can not detect ARC-5026 USB 3.0 during boot up. ARC-5026 switches on and off shortly while the Z420 boots up.
This is a compatible issue with ARC-5026 USB 3.0 and HP Z420. It has been fixed by new EPLD code on the ARC-5026 controller board. ... - Q80021405 - Is the Areca ARC-8050 compatible with 220v 50 Hz?
ARC-8050/8050T2 support voltage range: 100V-220V/50Hz/60Hz. ... - Q80031405 - Does the ARC-5026 support a battery backup from the RAM cache?
ARC-5026 does not support a battery backup from the RAM cache. ... - Q80041405 - Does ARC-8050T2 support Optical thunderbolt cable?
All thunderbolt certified products must work with optical thunderbolt cable. Areca has a 30M optical cable in lab, on issue found. Optical cable is a necessary test ... - Q10061406 - I have set "Alert By Mail Configuration" and configured: Send Only Urgent Event. However, I am receiving emails with subject "RaidAlert-WARNING".
This is a summary mail which contains the latest 32 events. You will receive summary mail once you enable mail notification feature, no matter which ... - Q80011406 - Is there any information about the level of DB (decibel) of ARC-8050T2?
Follow the ISO 7779-999 test, the sound power level of ARC-8050T2 is 43DB. We have reduced the level from firmware version 1.52 date: 2014-6-12 or later. ... - Q10011407 - Is there a problem with a 4KN drive or can I only use hard drives with 512E support sectors?
Firmware version 1.52 date: 2014-04-02 has supported 4KN drives, but you must make sure your OS also supports 4KN drives. Volumes created by 4KN drives will use same ... - Q60011407 - On Areca Desktop Box, will the Seagate STBD6000100 6TB drive fit your drive sled without modification?
Areca has modified our trays to be able to meet these new drives. But this modification is a running change. ... - Q80011407 - Can’t get the 8050T2 to connect to the Z97 motherboard, all the lights come on the 8050T2 but nothing on the front display.
You need the latest ASUS driver to "allow" it to connect. ... - Q80021407 - Seagate 12Gb/s SAS ST6000NM0014 Drives will not be detected on ARC-8050T2 Storage.
12Gb drives define SAS connector pin3 for power down control, but pin1-3 was defined for 3.3V input on 6Gb or older SAS specifications. If the backplane ... - Q80031407 - Since updating my 2013 Mac Pro OS to 10.9.4, I get a kernel panic on startup when my 8050 enclosure is attached via Thunderbolt.
The kernel panic issue comes from the iTunes 11.3 update. The solution was to remove the iTunesHelper applications from the user login items. Sometimes iTunesHelper freaks ... - Q10011408 - How to solve the problem with reads stalling that causes by out of order command completion.
Please update the firmware to firmware version 1.52 date: 2014-07-19 or later. Choose the “Host Command Queue Mode” option=”Ordered” on the “Advanced Configuration” if you want similar read/write throughputs. There ... - Q10031410 - Two Bad drives: Hus724040ale640 connected to Areca 1882X, can’t power on server and time out after 300secs.
This issue has be fixed into firmware 1.52 date: 2014-09-11 or later. ... - Q10041410 - ARC-1882ix-12 can not recognize in Windows 2008R2 device manager when put into Asus m/b P8P67 WS revolution. Other m/b works fine.
This is a compatible issue with LSI ROC and Asus P8P67 WS. Controllers can work on PCIX16-1/2 slot, but PCIX16-3/4 slot only does not recognize ... - Q80011410 - I have the ARC-5026 plugged into the USB port of a CalDigit FASTA-6GU3 Pro. The ARC-5026 powers off but does not power on again when I power on the computer from sleep mode.
This is a compatible issue with ARC-5026 USB 3.0 and CalDigit FASTA-6GU3 Pro (using Fresco Logic FL1100 chip). ... - Q10061410 - Does Areca firmware have day/time to program the Volume Check Scheduler?
This feature has been added into SAP quick manager utility. ... - Q10071410 - I'd like to know how to set and keep the clock settings for the PCI e RAID controller without using NIC. Everytime I look at the event log, the times are off, thus making the logs useless.
PCIe RAID controller BIOS and web browser login will send the clock settings to the controller. For Mac user, please use the archttp utility to ... - Q80021410 - When your driver for the Areca 8050 Thunderbolt RAID will be available for OS X Yosemite?
The Mac OS X 10.10.x has built in driver support Areca Thunderbolt products and the new installer support 10.10.x had been uploaded to our web ... - Q10021411 - Mac OS X Disk utility sees the new creation volume but doesn't allow any operation (erase or partition).
You can not write anything into the volume when you create it and enable the write protection function. ... - Q80011411 - Areca 5026 with 4 Samsung 840 SSDs issue happens directly after creating a Raidset. Slot 3 is getting Failed Status immediately but the SSD is healthy and OK.
ARC-5026 slot 3 and slot 4 come from a port multiplier chip. There has one bug on Samsung 840 SSD firmware that can not accept the no-zero port ... - Q80011412 - I upgraded the ARC-5026 firmware to V1.52 2014-10-01 to resolve an issue with the fans being too loud. Fans are quiet now, but now I cannot mount drives via USB.
This issue has been fixed in firmware version 1.52 date: 2014-11-11 or later. ... - Q10061412 - Controller fails the brand new hard drive when runs the Hdd Xfer Speed function.
The problem is that the drive is not initialized, so it does not carry overwrite-repair action on factory bad bock and cause the read errors. First, you ... - Q80011602 - Is there any information about the level of DB (decibel) of ARC-5028T2?
Follow the ISO 7779-999 test, the sound power level of ARC-5028T2 is 35.3 DB. ... - Q10011602 - Is there any Red Hat Enterprise Linux 6.7 UEFI booting issue on x86, AMD64, and Intel 64 Systems?
Red Hat Enterprise Linux 6.7 does not support UEFI for 32-bit x86 systems. On 64-bit systems, boot configurations of UEFI and legacy BIOS differ significantly from ... - Q10021602 - ST4000NM0033 Seagate enterprise HDD can’t pass self test of ARC-1883ix-16 RAID controller shown randomly time out error, when system powers on.
This issue can be fixed by disabling both expander and ROC EDFB function on the ARC-1883ix-16 RAID controller or update the firmware to version 1.53 date: 2016-02-16 or later. ... - Q10031602 - Does Areca RAID controller BIOS support auto-selection for Option ROM?
Areca RAID adapters support the auto-selection for Option ROM from firmware version 1.53 date: 2016-02-16 or later. It was mandatory to change the advanced option ... - Q10041602 - Is it possible to boot from 4k native on Areca RAID controller?
Firmware version 1.53 date: 2016-02-16 or later has included 4K native booting support, when 4k native drives were used. ... - Q10041602 - Is it possible to boot from 4k native on Areca RAID controller?
Firmware version 1.53 date: 2016-02-16 or later has included 4K native booting support, when 4k native drives were used. ... - Q40011602 - ST4000NM0033 Seagate enterprise HDD can’t pass self test of ARC-8008 RAID controller shown randomly time out error, when system powers on.
This issue can be fixed by disabling both expander and ROC EDFB function on the ARC-8008 RAID controller or update the firmware to version 1.53 date: 2016-02-16 or later. ... - Q10011603 - For ARC-1883/ARC-1882/ARC-12x3 RAID Controllers, are the Linux drivers for RHEL 6.6 and 7.0 uEFI Aware? And, are the drivers signed with a trusted key for a Linux uEFI boot with Secure Boot enabled?
The ARC-1883/ARC-1882/ARC-12x3 RAID controllers support the Linux drivers for RHEL 6.6 and 7.0 uEFI Aware. You can make the drivers signed with a trusted key for a ... - Q10021603 - CentOS 7.2 benchmark is lower than CentOS 6.5 with Areca default driver.
The performance difference is caused by the test tool include in the OS. The CentOS 6.5 and 7.0 test tool use different test pattern. If ... - Q10031603 - The Innodisk 2.5” SATA SSD 3MG2-P is not being detected or detected intermittently while using our MB996SP-6SB with ARC-1883IX-12 Controller.
This compatible issue can be fixed on Innodisk 2.5” SATA SSD 3MG2-P new firmware. ... - Q10041603 - ARC-1882ix/4GB with battery is suddenly powered off. It is shown F/W detects: ** SDRAM speed not enough!!** on screen before get into OS.
It is the compatibility of RAID controller with some DIMM modules. This issue can be solved with the firmware bootcode version 1.53 date: 2016-03-28 or ... - Q10051603 - Set "HDD Low power Idle" to "7" and test. Then reset to "Disabled" again, but the setting is stuck.
Some hard drive firmware does not flush data in internal cache while idle. In this condition, the cache data from the RAID controller will not ... - Q10051603 - Set "HDD Low power Idle" to "7" and test. Then reset to "Disabled" again, but the setting is stuck.
Some hard drive firmware does not flush data in internal cache while idle. In this condition, the cache data from the RAID controller will not ... - Q10051603 - Set "HDD Low power Idle" to "7" and test. Then reset to "Disabled" again, but the setting is stuck.
... - Q10051603 - Set "HDD Low power Idle" to "7" and test. Then reset to "Disabled" again, but the setting is stuck.
... - Q40011603 - What is the max CPU Temperature of the ARC-5066 or at which temperature it starts to log and throttle?
The max CPU Temperature of ARC-5066 is 125 °C. Controller firmware will alarm for over temperature when the processor temperature is over 95 °C. ... - Q40011603 - What is the max CPU Temperature of the ARC-5066 or at which temperature it starts to log and throttle?
The max CPU Temperature of ARC-5066 is 125 °C. Controller firmware will alarm for over temperature when the processor temperature is over 95 °C. ... - Q50011603 - Does ARC-8018 12Gb/s SAS expander module support tape drives?
The ARC-8018/8028 SAS expander module supports tape drives on internal port. Update the firmware to revision date: 2016-03-14 or later for external port with optional ... - Q10011605 - CLI is showing garbage Slot# larger than 32 when the Disk Info command is issued to HGST JBOD 4U60.
This issue has fixed in a CLI version 1.14.11 2016-5-12 or later. ... - Q10011605 - CLI is showing garbage Slot# larger than 32 when the Disk Info command is issued to HGST JBOD 4U60.
This issue has fixed in a CLI version 1.14.11 2016-5-12 or later. ... - Q10011605 - CLI is showing garbage Slot# larger than 32 when the Disk Info command is issued to HGST JBOD 4U60.
This issue has fixed in a CLI version 1.14.11 2016-5-12 or later. ... - Q10021605 - Is there a way to tell RAID controller hardware revision in software?
From firmware version 1.53-20160513, it support the capability to read the hardware revision if the RAID controller has implemented it. The hardware revision will show at ... - Q10021605 - Is there a way to tell RAID controller hardware revision in software?
From firmware version 1.53-20160513, it support the capability to read the hardware revision if the RAID controller has implemented it. The hardware revision will show at ... - Q10021605 - Is there a way to tell RAID controller hardware revision in software?
From firmware version 1.53-20160513, it support the capability to read the hardware revision if the RAID controller has implemented it. The hardware revision will show ... - Q10031605 - The ARC-1883ix appears to scroll though the disks in the Quanta M4600H JBOD until it hits the disk drive in slot 49.
It is a bug expander firmware on RAID controller and ARC8018/28 that failed to build 60-bays expander table. Update the firmware to revision date: 2016-05-25 ... - Q10031605 - The ARC-1883ix appears to scroll though the disks in the Quanta M4600H JBOD until it hits the disk drive in slot 49.
... - Q10031605 - The ARC-1883ix appears to scroll though the disks in the Quanta M4600H JBOD until it hits the disk drive in slot 49.
... - Q10041605 - The ARC-1883ix is hanging on a particular slot when booting the HGST 60 Bay. Removing and reinserting the drive in the particular slot to allow the ARC-8781 boot process to complete.
It is a bug expander firmware on RAID controller and ARC8018/28 that failed to build 60-bays expander table. Update the firmware to revision date: 2016-05-25 ... - Q10041605 - The ARC-1883ix is hanging on a particular slot when booting the HGST 60 Bay. Removing and reinserting the drive in the particular slot to allow the ARC-8781 boot process to complete
... - Q10041605 - The ARC-1883ix is hanging on a particular slot when booting the HGST 60 Bay. Removing and reinserting the drive in the particular slot to allow the ARC-8781 boot process to complete.
It is a bug expander firmware on RAID controller and ARC8018/28 that failed to build 60-bays expander table. Update the firmware to revision date: 2016-05-25 ... - Q50011605 - LSI MSM locate command doesn't work on 8028 expanders.
... - Q10011607 - The ARC-1883ix expander gets mapping errors using show logs command when connect JBOD.
ARC-1883IX external port is set as Drive as default. The message is OK without any operation problem, if connect a JBOD. To eliminate this message, just declare ... - Q10021607 - Do Areca RAID controllers support SED drive with encrypted function?
... - Q40011607 - Do Areca external RAID controllers support SED drive with encrypted function?
All Areca external RAID controllers support SED drive with encrypted function from firmware version 1.54 or later. The message is OK without any operation problem, ... - Q60011607 - Do Areca RAID controllers support SED drive with encrypted function?
... - Q80011607 - Do Areca RAID storages support SED drive with encrypted function?
All Areca RAID storages support SED drive with encrypted function from firmware version 1.54 or later. ... - Q80021607 - ARC-8050T2 has been working perfect up until last week it keeps rebooting itself.
It may be caused by bad cable or port connection. You validate with another cable and the other port to isolate the reason. ... - Q80031607 - I use the Safari Web Manager to complete a Firmware Update on Mac OS X 10.11.5 but nothing happens.
The safari has java authentication issue which may result transfer failure using the web manager console. You choose another browser such as Chrome or Firefox. ... - Q80011608 - Is it possible to install the ARC-8050T2 connect to Thunderbolt 3 under Windows 10 using Thunderbolt 3 to Thunderbolt 2 adapter?
Thunderbolt 3 do support Thunderbolt 2 devices through a Thunderbolt 3 to Thunderbolt 2 adapter. ... - Q10011608 - Is it possible to get an update in firmware that support SMTP with address instead of IP and be able to change port nr. SSL would also be awesome to get.
... - Q10021608 - The event log data in ARC-1203-4i McBIOS RAID manager is abnormal shown as 2003-04.
... - Q10031608 - The web browser GUI can not accept the password that sets on the McBIOS manager.
... - Q10041608 - Supermicro X9DRD-7LN4F BIOS v3.2 will stuck at POST, when both ARC-1883i and ARC-1883X firmware updated to 1.53 2016-05-13. If only one alone, system passes POST and boots.
... - Q10051608 - The HUH721010ALN600 10TB HDD is not power up and visible by ARC-1883ix bios on controller boot.
The HUH721010ALN600 series have supported the Power Disable pin that allows power cycling / power saving to be controlled by the host via interface pin 3. The power ... - Q10011609 - Is it completely impossible to read out the “Power On Hours” of a SAS HD with Areca CLI?
The CLI version 1.14.8 date: 2016-08-12 has added the ‘Power On Hours” message on the disk information. ... - Q10021609 - Seagate ST6000VX001 6TB can not detect on ARECA ARC-1264IL-16.
This compatibility issue has been fixed from controller’s firmware version 1.53 date: 2016-08-18 or later. ... - Q50011609 - Areca 12G expanders do not respond to locate lights from LSI 6G or 12G (or Intel) RAID card, once the drive is part of a RAID.
... - Q80011609 - When I power up with the ARC8050T2 with a MacMini 7.1 and 2 Cinema Displays (one on the HDMI port), only one display appear.
... - Q10031609 - We need to remove the Guest account access on the RAID card GUI. (Username=Guest, Password=Guest)
The controller firmware version 1.54 has removed this function. ... - Q40011609 - We need to remove the Guest account access on the RAID card GUI. (Username=Guest, Password=Guest)
The controller firmware version 1.54 has removed this function. ... - Q60011609 - We need to remove the Guest account access on the RAID card GUI. (Username=Guest, Password=Guest)
... - Q10011612 - ARC-1200 can't reboot on the MB which is "HD330-Q87" made by DFI.
The BIOS on this board default setting is “auto” to detect PCI-e slot speed between Gen 1, Gen 2, Gen 3. Please manual setting M/B BIOS to ... - Q10021612 - We have ARECA1883iX + 91-1883BA-T00B Bat, From CLI I see > Battery Status: 22% after 24hod.charging.
It is a known issue on firmware version 1.53 and had been fixed in the new firmware version. Please update your card with the latest firmware ... - Q10031612 - DFI BT160 ATOM based MB with ARC-1200, system could not be boot up after install OS on it.
It is an issue on firmware version 1.51 BIOS code and had been fixed in the new BIOS code V1.24 2016-04-15 or later. ... - Q80011612 - Apple’s security update 2016-003 for 10.11.6 and the update 10.12.2 contained apparently a hidden Thunderbolt firmware update for Thunderbolt 2 machine. Afterwards Apple Thunderbolt 2 machine is not able to boot from ARC-8050-T2.
... - Q80021612 - While upgrading the Mac operating system with a security update, the Areca ARC-5028 failed to reboot, and we have been unable to select it as the boot disk since on that machine.
... - Q30011607 - With Mac OS X 10.11, ARC-1320 can't detect any drives on Jmicron JMS 575.
This issue has fixed on the driver version ArcSAS-2.0.5-10.9-10.10-20160615 or later. ... - Q10011701 - Can we put the ARC-1883ix into Dell PowerEdge R730?
Dell PowerEdge R730 backplane can work with ARC-1883i/LP. ARC-1883ix needs to update the expander firmware: sas3xfw170105B0.fw or later to work with Dell PowerEdge R730 backplane. Use ... - Q10021701 - HP Z800 workstation hangs at boot (after POST, before OS load) if bootable device is not the only volumes connected to 1882i.
The problem appears to be the 1.54 BIOS/firmware package. It only happens on special M/B. Reverting from 1.54 BIOS code to 1.53 BIOS code resolves ... - Q10031701 - Is there a driver available for windows server 2016?
You can find the latest Windows driver in our web site, the download page. This driver package does support Windows Server 2016. ... - Q10041701 - One of my hard drives accidentally got disconnected. I plugged the drive back in, but now array shows degraded. How do I reset the RAID set to normal from degraded?
If you would like to re-use an array member, all you need to delete the raidset configuration in this drive as free and assign this free ... - Q50011701 - Can we connect Active Optical Cable between LSI SAS9300-8e and ARC-8018 expander.
... - Q50021701 - Does ARC-1883ix expander output support expander Direct Routing input connection?
... - Q10011702 - ARC-1220 cannot update the firmware 1.39 to 1.49 via DOS utility (nflash).
Older firmware versions support firmware update through web manager console only, so you must execute Archttp proxy software to be able to launch the web manager ... - Q10021702- ARC-1883 set to JBOD mode, after removing a disk, it would not beep.
Controller treats this as a free disk. It will not beep. ARC-1883 creates a pass-through disk, after removing this kind of disk, it would beep. ... - Q10031702 - CLI 1.14.7 shows for ARC-1883CAP-FBM only "22% loaded" instead of «charged (18.4V)».
This has been fixed, and is included in the CLI, Version: 1.15.1 and ARC-1883 firmware 1.54 date 2017-02-10 or later. ... - Q10041702 - Our custumer is running Supermicro X9DRL-iF (BIOS 3.0a) und Areca-1883 (Firmware 1.54 - 2016-11-23), booting hangs at Supermicro BIOS Message B2.
This problem appears to be the 1.54 BIOS/firmware package. It only happens on special M/B. Reverting from 1.54 BIOS code to 1.53 BIOS code can ... - Q10051702 - X9DR3-F (BIOS 3.2a) server will not start with ARC-1883i firmware version = V1.54-20161123, if there are two or more Volume Set. With 1 Volume Set server starts without problem.
This problem appears to be the 1.54 BIOS/firmware package. It only happens on special M/B. Reverting from 1.54 BIOS code to 1.53 BIOS code can ... - Q30011702 - ARC-1320 cannot be updated with the new BIOS using the DOS utility.
This issue has been fixed on the DOS utility date 2011-11-07. ... - Q30021702 - ARC-1320-8x shows the following massage on the SuperMicro X11SSH-F Motherboard for about 6 minute “**Warning** : Something Wrong With The Adapter!
This issue has been fixed on the ARC-1320 BIOS V2.00 / Date: 2017-02-22 or later. ... - Q80011702 - After clicking on the ArcSAP icon on a new MacPro and typing his user name and password, the next image flashes (mountain/lake) and then nothing opens (no ArcSAP screen).
It is a compatible issue on ArcSAP/Driver/macOS 10.12. Please update the driver version to ArcMSR-1.3.9-20170223 or later. ... - Q10011703 - Every time hot swap WD gold drive (WD4002FYYZ) drive on ARC-1203-8i, all other drives will be kicked out.
This issue has fixed, and is included in the ARC-1203 firmware version 1.54 data: 2017-02-14 or later. ... - Q10021703 - ARC-1883ix cannot see any HDD when HGST JBOD 4U60 is set as SES mode.
This issue has been fixed in ARC-1883ix expander firmware version 03.01.27.51 06/06/16 or later. ... - Q10031703 - Areca RAID Hierarchy shows disk drive numbering different from “Drive Location” label on the HGST JBOD 4U60.
The slot numbering is fixed in the 4.x.x branch of 4U60 SEP firmware. They will however have an issue if they upgrade to that branch ... - Q40011703 - ARC-8008 RAID controller cannot see any HDD when HGST JBOD 4U60 is set as SES mode.
This issue has been fixed in ARC-ARC-8008 expander firmware version 03.01.27.51 06/06/16 or later. ... - Q40021703 - Areca RAID Hierarchy shows disk drive numbering different from “Drive Location” label on the HGST JBOD 4U60.
The slot numbering is fixed in the 4.x.x branch of 4U60 SEP firmware. They will however have an issue if they upgrade to that branch ... - Q80011703 - ARC-4607T2 is used client can see RAIDIX software 3.2 version FC-storage, LUN, but can’t read LUN information.
This issue happens on RAIDIX software version 3.2. There is no issue with upper versions. This compatibility issue is fixed and update ArcQFC-1.0.0-10.9-10.10-201700215.pkg or later to work around it. ... - Q50011704 - Can I connect an ARC-4038ML to an ARC-4038? This 4038 is to be connected to an ARC-1883x.
... - Q20011704 - ARC-1882P cannot support serial mode of the fault/activity signal.
1882P does not implement the serial mode of fault/activity signal in the beginning stage. The new EPLD has added this feature on the new hardware ... - Q10011704 - Does ARC-1883x support a raid over 100TB?
The current firmware volume capacity limitation is 512TB, and it can be expanded by firmware update in future. ... - Q10021704 - When ARC-1883LP RAID6 with Blackmagic Ver 2.11 in Write through mode, Read is 0 MB/s. Write is at 224.3 MB/s.
There is no command queue in write through mode. The write data is directly written to the HDD and also stored it in the cache ... - Q10031704 - How can I clear the ARC-1264il-16 internal drive serial numbers as "failed"?
Areca new firmware has recorded the serial number of failed disks. You can use 'activate fail disk' feature to remove this disk from the record. ... - Q10041704 - Supermicro X10SLQ-L will stuck at the BIOS Screen, won’t continue to boot, if there are more than Areca volumes.
This problem appears to be the 1.54 BIOS/firmware package. It only happens on special M/B. Reverting from 1.54 BIOS code to 1.53 BIOS code can ... - Q10051704 - Areca CIM provider can not report failed disks and/or controller failure or battery failure to VMware vSphere client.
This issue has been fixed in arcpvd-1.0.3-17.02.21.154300 or later. ... - Q10061704 - Is it possible to monitor the ARC-1882i via SNMP without Traps?
You can monitor 1882 through the ethernet port on the card or you can install the snmp sub-agent into your os and montor the server ... - Q10071704 - Does ARC-1883x controller work with Dell OptiPlex 990?
ARC-1883x can work with a Dell OptiPlex 990) and connect the JBOD unit. The drives/enclosure detected in the Areca BIOS and web GUI without issue. ... - Q10081704 - Is this controller use the LAN port on the adapter for management, monitoring and alerts, why was created also the CIM Provider for VMWare?
The ethernet port on the card is used for out-of-band management. Areca also provides in-band management software for users which do not want use this ... - Q10091704 - Customer has base supermicro system with 4 working 24bay jbods from AIC. If he connects a fifth chassis some drives get timeouts.
ARC-1680 can connect upto 7 expanders, but we suggest customers connect upto 4 expanders in our experience. The SAS bus may be occupied by too many SATA ... - Q10101704 - Could you please show me how to reset binding IP in the Archttp?
You can modify the setting in ArcHttpSrv.conf file. All archttp settings will be stored in this file. ... - Q10111704 - What’s the RAID card queue length number of ARC-1883i/x-12?
The queus length number of ARC-1883 RAID is 1K. ... - Q10121704 - Does ARC-1883 support vSAN ?
ARC-1883 RAID card can work with vSAN. ... - Q10131704 - Trying to setup PCIe RAID controller SMTP alerts to send alerts, and use the Generate Test Event to test it, but I never get an alert.
PCIe RAID controllers with onboard ethernet port, there have two ways available to generate alert emails: through onboard ethernet port and through the archttp proxy ... - Q80011704 - I set up RAID 5 set, but the new volume will not mount on the Mac using the Partition command in Disk Utility.
You cannot use the Partition command in OS 10.11 or later without using Erase, then creating the Mac-formatted volume. Only the ARECA device shows up ... - Q80021704 - By using 6x ST4000NM0115 drives at ARC-5028T2 if you cause a disk failure (removing disk or "set disk to be failed") other drives get also failed.
This compatibility issue only happens on 1.54_2016_11_23 firmware version. It has been fixed on 1.54_2017_03_27 version. ... - Q10141704 - What’s difference between Archttp and ArcSAP?
Archttp is a proxy software which allows you to login the firmware buildin web browser manager console. Please make sure that Areca virtual device had ... - Q80031704 - On ARC-8050T3-12, we received E#1 FAN #2 Failed errors.
The fan is used for cooling the expander on ARC-8050T3-12. Please update the firmware to version 1.54 date: 2017-04-28 to solve the power on running it ... - Q10011705 - Do you have an updated version of your Windows API that is compiled against the .net 4.5 libraries, or built using a more recent visual studio?
Please visit our ftp site to download the API library. There has a build for VS2013 in beta folder. ftp://ftp.areca.com.tw/API/ ... - Q10021705 - When I connect both Primary and Secondary expanders to ARC-1883x, I see each HDD twice.
ARC-1883x can support a JBOD enclosure featuring primary/secondary expanders using dual path firmware version. ... - Q10031705 - ARC-1882P volume set will be created using Intel S3510 SSD but it takes much longer and cause the API time out.
Firmware will send trim command to SSD during volume creation. It takes much longer time to trim the Intel S3510 SSD than previous version S3500. ... - Q10041705 - ARC-1203-2I RAID volume is not detected by Acronis to load image.
Acronis software is working under Acronis boot loader to do the restore function. The rescue boot drive made by Acronis 2017 use kernel 4.4.x, the kernel buildin ... - Q10051705 - What is the maximum safe temperature for the CPU on the ARC-1883 controller card?
The ARC-1883x safe ROC temperature is up to 115 degrees Celsius. ... - Q10061705 - ARC-1882ix is enabled the "Schedule Volume Check" on a time regular base. But everytime the server did a reboot (update) the volume check begin.
It is a time info inquiry bug, and causes abnormal volume check time. This issue is fixed and update firmware version 1.54 date: 2017-03-27 or later to workaround it. ... - Q10071705 - Do current GA versions of vSphere and VSAN support 4K Native drives?
No. 4K Native drives are not supported in current GA releases of vSphere and vSAN. The currently Areca firmware (1.54 or early) is no way to ... - Q40011705 - Do current GA versions of vSphere and VSAN support 4K Native drives?
... - Q60011705 - Do current GA versions of vSphere and VSAN support 4K Native drives?
... - Q50011705 - Does ARC-4038 support an external SAS tape drive to the SFF-8088 expansion port?
... - Q80011705 - If I schedule volume check, ARC-5026 volume check starts every time I power up unit.
It is a time info inquiry bug, and causes abnormal volume check time. This issue is fixed and updates firmware version 1.54 date 2017-03-27 or later to workaround it. ... - Q80021705 - When we connect TB3 port to normal USB port (USB2 & USB3) of host system (Mac & Windows), host can’t detect TB3 device.
Although thunderbolt 3 and usb3.1 use same connector, but thunderbolt 3 devices can be connected to thunderbolt host only, not USB host. ... - Q10011706 - Firmware V1.54 2016-05-13 Alarm By Mail function sends incorrect day of week.
It is a time info bug, and causes the Web mail abnormal day of week. This issue is fixed and updates firmware version 1.54 date 2017-04-27 or later to ... - Q10021706 - ARC-1880i will not boot if there have more than 1 raid array defined.
This was related to a Plextor NVME option rom loading. Once User disabled rom on that port there no longer have issues. ... - Q10031706 - When the Intel SP1200SPS M/B boots up the ARC-1201 card, the RAID adapter BIOS spits out this error "F/W Detected Unknown Error".
This issue can be fixed by updating firmware and boot code to the 1.51 version. p;User disabled rom on that port there no longer have issues. ... - Q10041706 - ARC-1264iL have time-out and drop drive issue on FW:V1.54 2016-11-23 and WD6002FRYZ.
This compatibility issue only happens on 1.54_2016_11_23 firmware version. It has been fixed on 1.54_2017_03_29 or later version. ... - Q10051706 - When trying to boot from Intel M/B S1200SPLR and ARECA ARC-1203-8I get F/W DETECTED: ***Unknown error.
Disabling “Memory Remap above 4GB” parameters in M/B S1200SPLR BIOS, error message disappear. ... - Q40011706 - Firmware V1.54 2016-05-13 Alarm By Mail function sends incorrect day of week.
... - Q60011706 - Firmware V1.54 2016-05-13 Alarm By Mail function sends incorrect day of week.
It is a time info bug, and causes the Web mail abnormal day of week. This issue is fixed and updates firmware version 1.54 date 2017-04-27 or later to ... - Q80011706 - Can I directly connect 2 computers to it via the new 8050T3, two Thunderbolt ports?
Thunderbolt has two connectors on the device, but one thunderbolt device can be connected to one host only. ... - Q80021706 - Does ARC-1330-8T support TLR?
If TLR is supported for end device, ArcSAS driver will enable the TLR bit in the SCSI_IO on the ARC-1330-8T Thunderbolt adapter. This supports for ... - Q80031706 - Will ARC-5028T2 work with Optical Thunderbolt cable?
Optical thunderbolt cable is supported. Optical thunderbolt cable is a necessary test item in thunderbolt certification program. ... - Q10061706 - When trying to boot from Intel M/B S1200SPLR and ARECA ARC-1203-8I get F/W DETECTED: ***Unknown error.
Disabling “Memory Remap above 4GB” parameters in M/B S1200SPLR BIOS or updating the ARC-1203 boot code to V1.54 2017-06-26, error message disappear. ... - Q10011707 - Currently cli.exe shows not a supported 64-bit Windows PE 10.x operating system.
The currently standard CLI version is built with 32-bit, so it does not work if your system is 64bit edition and it does not support ... - Q30011707 - ARC-1300-4e does not appear to be working with on my Mac OS X 10.11 system.
ARC-1300 does not support OSX 10.11 or later versions. Mac OS X no longer supports IO Mapping since 10.11, but IO Mapping is necessary for ARC1300 ... - Q30021707 - Does ARC-1300 support external thunderbolt chassis in its PCIe slot?
Thunderbolt does not support IO Mapping. But IO Mapping is necessary for ARC-1300 series adapter. ARC-1300 cannot work in a Thunderbolt adapter. ... - Q80011707 - Could ARC-4050T3 supply charge to laptops through TB3 ports?
The USB-C ports ARC-4050T3 delivers 15 watts to any directly connected device, so you can charge your devices quickly. ... - Q80021707 - ARC-8050T3-12 reattach TB3 cable to iMac (whilst ON), HDD 2 and 11 will drop off the RAID and be seen in management as "FREE" HDD.
This is a compatible issue with Seagate high capacity HDD. It is fixed and updates controller firmware version 1.54 date 2017-07-11 or later to work around it. ... - Q50011707 - Does this ARC-8028 support AOC?
... - Q50021707 - Can we connect Active Optical Cable between LSI SAS9300-8e and ARC-8018 expander?
... - Q80011708 - My iMac (Retina 5K, 27 Zoll, 2017), macOS 10.12.5 the monitor stays black after wake up (power saving) with ARC-8050T3 attached.
It is a compatible issue with Driver - ArcMSR-1.3.9-20170427. You can roll the driver back to macOS default buildin driver or update to Driver - ArcMSR-1.3.9-20170810. ... - Q80021708 - Since updating to macOS Sierra, ARC-8050T2 cannot boot from the Apple Thunderbolt 3 machine using Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter.
Apple macOS 10.12.3 and 10.12.4 have issue to load the devices Option ROM firmware by pressing “Option-Shift-Command-Period” at the Startup Manager window. As a result, your Mac ... - Q80041708 - When I connect the ARC-8050T3-12 to my iMac I get a kernel panic that says thunderbolt family. Previously this machine had a ARC-8050T2 attached which worked fine.
The macOS supports TB3 devices since macOS Sierra (version 10.12). Your iMac OS must be 10.12 or later to be able to use TB3 devices. ... - Q80051708 - At idle time, the Seagate ST4000NM0125 HDDs in ARC-8050T3-8 make more noise than when the HDDs are being accessed.
Seagate ST4000NM0125 E002 firmware has this issue. And HDD E003 firmware has fixed it. ... - Q10011708 - Is there an update for the non working "Power Up In Standby" (PUIS) command in the Firmware?
This workaround needs to contact drive vendor for the fix firmware. ... - Q10011710 - Does the Areca SED function support conform to the Trusted computing Group specifications Opal, Enterprise or both?
The SED (self-encrypting drives) function support is for Enterprise specification that is available in the PCIe RAID controllers. ... - Q10021710 - OS is unable to load from an Intel S2600WT 2600WT main board with an ARC-1882IX-12 and an ARC-1203-2I.
There has a known compatible issue between Intel bios and two Areca RAID adapters under legacy INT13 mode. Please login controller manager console: the BIOS ... - Q10031710 - Tried to install mraid-20170811 on MAC OS 10.13 (High Sierra) and the Installer status bar remains stuck.
Use the new installer (install_mraid-20170926.zip) to install APs and Driver. ... - Q80011710 - Tried to install mraid-20170811 on MAC OS 10.13 (High Sierra) and the Installer status bar remains stuck.
Use the new installer (install_mraid-20170926.zip) to install APs and Driver. ... - Q40011710 - Does the Areca SED function support conform to the Trusted computing Group specifications Opal, Enterprise or both?
The SED (self-encrypting drives) function support is for Enterprise specification that is available in the ARC-8088-2S and ARC-5066 external RAID controllers. ... - Q60011710 - Does the Areca SED function support conform to the Trusted computing Group specifications Opal, Enterprise or both?
... - Q80011712 - What’s the altitude characteristic of ARC-8050T2?
The altitude characteristic is up to 3,000 meters. ... - Q80021712 - What Is the Power Consumption for an ARC-8050T3-6M RAID Storage Device?
Power consumption for an ARC-8050T3-6M storage device is as follows: Normal Power Consumption: Diskless: 12.7W SAS Hard Drives Idel: 45 watts (Toshiba AL14SEB120N*6 drives) SAS Hard Drives Active: ... - Q80031712 - OS X 10.9.5 or 10.10.5 Kernel panic occurs with any ARC-8050T3 storage. The issue is not happening using OS X 10.11.6 or macOS 10.12.5, but the client needs to stay in older macOS releases because of the version of Avid Media Composer he is using.
Mac officially supports Thunderbolt3 since OSX 10.12. https://support.apple.com/en-us/HT207266 Your Mac must be running macOS Sierra to work with the Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter. Since the new release ... - Q60011712 - The ArcSAP utility keeps crashing when I try to open it.
Most of users install MRAID and ArcSAP at same time, so it will create a MRAID folder in Applications folder. ArcSAP cannot work on the ... - Q50011712 - Center LED (Power LED/Global Fault LED) of ARC-4020ML is blinking and alert beep ringing.
... - Q40011712 - The ArcSAP utility keeps crashing when I try to open it.
Most of users install MRAID and ArcSAP at same time, so it will create a MRAID folder in Applications folder. ArcSAP cannot work on the ... - Q10011712 - Current Arcmsr Linux source fails build on 4.9.54-gentoo mainline.
The new kernel version from version has removed some function calls. The driver source code version is able to support this 4.9.54-gentoo kernel version. ... - Q80031708 - ARC-8050T3 can’t boot from the Apple Thunderbolt 3 machine (New MacBook Pro) machine.
Please update the firmware package to V1.54 2017-08-19 or later and follow the https://support.apple.com/en-us/HT202796 link “How to set up and use an external Mac startup ... - Q10011801 - Is it possible to run HTTP management over SSL/HTTPS and/or SSH on ARC-1883ix?
Our ArcHTTP has supported HTTP management over SSL/HTTPS and/or SSH. Please click on Secure Connection (SSL) to enable the SSL function on the ArcHTTP Configuration ... - Q10021801 - Seagate 8TB archive disks have issue with 1882i freezing/crashing machines.
The archive drives are designed for cold data, not heavy loading or random accessing. The write ability of this drive is not really good, so ... - Q80011801 - I am getting a persistent FAN #2 error on ARC-8050T2 chassis.
You can replace fan by a similar cooling fan. Since controller detects fan speed through power consumption of the fan, so please use a fan ... - Q80021801 - The ARC-8050T3-12 needs to partition it in Disk Utility it says the partition map is not supported and the partition button is grayed out.
macOS 10.13's Disk Utility 17.0 (1626) does not recognize unformatted disks unless you click View > Show All Devices, quit Disk Utility, then relaunch it. But Diskutil does ... - Q80031801 - Can we upgrade ARC-5026 firmware so that the box supports encryption?
Volume encryption needs hardware support. ARC-5026 does not be able to support controller level hardware encryption. Only SED encryption is supported as soon as 5026 has latest ... - Q10031801 - How to boot and install Areca Linux on an UEFI PC with Secure Boot?
How to boot and install Areca Linux on an UEFI PC with Secure Boot? Modern Areca driver versions of linux distribution — starting with RHEL 7.0, ... - Q80041801 - macOS Sierra: Open an app from an unidentified developer
Our installer apps were written before developer ID registration began. If you try to open "install_mraid-20170926" that is not registered with Apple by an identified developer you get ... - Q80011802 - macOS 10.13 High Sierra Security requires a user’s approval before loading third-party kernel extensions.
Apple introduces a new security mechanism in macOS High Sierra 10.13 that requires a user’s approval before loading third-party kernel extensions (kexts). If driver or utility ... - Q10011802 - macOS 10.13 High Sierra Security requires a user’s approval before loading third-party kernel extensions.
Apple introduces a new security mechanism in macOS High Sierra 10.13 that requires a user’s approval before loading third-party kernel extensions (kexts). If driver or utility ... - Q30011802 - macOS 10.13 High Sierra Security requires a user’s approval before loading third-party kernel extensions.
Apple introduces a new security mechanism in macOS High Sierra 10.13 that requires a user’s approval before loading third-party kernel extensions (kexts). If driver or utility ... - Q40011802 - macOS 10.13 High Sierra Security requires a user’s approval before loading third-party kernel extensions.
Apple introduces a new security mechanism in macOS High Sierra 10.13 that requires a user’s approval before loading third-party kernel extensions (kexts). If driver or utility ... - Q60011802 - macOS 10.13 High Sierra Security requires a user’s approval before loading third-party kernel extensions.
... - Q10021802 - ARC-1883x with In-Win 4U/72bay 12G JBOD can see the SAS expanders but cannot see any of the hard drives.
Please update ARC-1883x firmware to 1.54-20171230 or later to support HDD number more than 64 pieces for this compatible issue. ... - Q10031802 - Areca SNMP subagent can not work in Windows 10.
The version 1.0 date: 2018-01-31 update will allow this SNMP subagent to work in Windows 10 environment. ... - Q10041802 - Launch the ArcHTTP utility, there has nothing shown (blank) on the left column of the “ArcHTTP Configurations” screen.
The left column of the “ArcHTTP Configurations” screen is relative with the web browser javascript function or localhost ip address part of the trusted sites ... - Q80021802 - ARC-8050T3-8 with an iMac Pro, every time I move a file from the RAID to the trash the OS asks: Are you sure you want to delete ""? This item will be deleted immediately. You can't undo this action.
You can recreate a new trash folder to fix the issue. You can do the following action to recreate a new trash folder. Open the Terminal app ... - Q10011805 - When powering on and the ARC-1203-2I RAID-BIOS starts, the firmware accepts absolutely no input from keyboard using Asus Mainboard P10S-V/4L BIOS3103.
You can make an USB-Boot stick with the good old MS-DOS, downloaded the latest BIOS from Asus and flashed the Mainboard to fix this issue. ... - Q10021805 - Data can be accessed using old SED key from a new regular ( not encrypted ) RAID set which creates from an deleted SED RAID sets without secure delete.
A SED RAID Set is a RAID Set that has been locked on a controller that holds a security key. When you delete existing SED ... - Q10031805 - ARC-1883LP is booting without any problem in lagacy mode. But if I try to configure it in UEFI mode the system doesn´t start any more.
The supported partition table for both legancy and UEFI mode is different. If your OS can boot up under Legacy mode, it will not boot ... - Q10041805 - SHA-2 signing driver can not work with Windows 7 and Windows Server 2008 R2.
Windows 7 and Windows Server 2008 R2 does not include the SHA-2 signing and verification functionality in these operating systems. You need to use the Microsoft ... - Q10051805 - How can we update the integrated expander on the ARC-1882IX-24?
The onboard expander works independent from raid card firmware. It has own CLI manager console, the RJ11 on the bracket, for updating the expander firmware ... - Q10011807 - Does ARC-1883i RAID controller support secure boot for VMware 6.5?
Our VMware certified driver can support secure boot from the following installation. (1). Update the ARC-1883I BIOS code to the newest BIOS using Microsoft signed UEFI driver. (2). Install ... - Q10021807 - I receive the message "No BIOS disk found. RAID Controller BIOS not installed" though it does display the 4Kn volume listed in the VMware.
Raid BIOS will be installed only if there has bootable volume existed. If your volumes are created by 4Kn drives, it is not bootable. Please check ... - Q10031807 - ARC-1883LP card shows external expander before internal. Is it possible to change expander priority?
Areca RAID controller firmware assigns the order of enclosures based on the priority of their responses. You can power on the external enclosure later to ... - Q10041807 - What is the maximum password length for the bios / web interface?
Controller password can accept up to 15 characters. Special characters are not allowed because browser may convert these special characters and result password mismatch. ... - Q10051807 - Does ARC-1883ix UEFI mode work with Asus board?
ARC-1883ix UEFI had been tested with various vendor motherboards without problem found included Asus Z87 board in lab. If your motherboard supports both INT13 and ... - Q10061807 - ARC-1883x controller with VMware ESXi, 6.5.0, 7388607 running alc.exe, Error accepting SSL connection occurs on ESXi syslog.
... - Q10071807 - We have an ARC-1883i controller which gives below errors without slot number?
... - Q10081807 - ARC-1883x with Lenovo D3284 drive system can see the SAS expanders which are SEAGATE DEFAULT-SD-R24C/PMCSIERA but cannot see any of the hard drives.
Please update ARC-1883x firmware to 1.54-20180619 or later for this compatible issue. ... - Q10091807 - Is there any compatible issue with Toshiba 14TB disk drives (MG07ACA14TE)?
The only issue appears to be an Initialization Mode such as Foreground Initialization. While the initialization starts OK it fails after less than 2-3 minutes. ... - Q10101807 - ARC-9200 firmware is not able to register the Hitachi Ultrastar 4U Data102 we have here.
Controller firmware reserved resource is not big enough for the Hitachi Ultrastar Data102 4U 102 bay JBOD. Please update firmware to 1.55-2018-0619 or later for ... - Q10011808 - ARC-1882X has the multiple login event issue on the event log using Firefox 60.02.
You may have multiple login events if the session between browser and controller is broken. This kind of problems is caused by the browser. Firefox ... - Q10021808 - Is Areca RAID controller driver a VMware native driver (Inbox)?
For first time ESXi system installation, we encourage installation from VMware-xxx-RollupISO.iso other than from VMware-VMvisor-installer-xxx.iso. For example, ESXi driver rollup iso VMware-ESXi-5.5U2-RollupISO2.iso, VMware-ESXi-5.5U3-RollupISO1, VMware-ESXi-6.0U2-3620759-RollupISO1.iso, VMware-ESXi-6.0U3-RollupISO.iso,VMware-ESXi-6.5U1-RollupISO.iso, VMware-ESXi-6.5U2-RollupISO.iso, ... - Q10031808 - Does ARC-1883 boot from the 4Kn disks?
4kn boot ability is supported by UEFI bios only. Your motherboard must support UEFI bios code if you would like to boot up from a volume ... - Q10041808 - I cannot make my HDDs connected to Gooxi 12Gb SAS backplane using ARC-1884ixl.
Gooxi 12Gb SAS backplane firmware version B013 has compatible issue with ARC-1884ixl. It works perfectly with B015 firmware. ... - Q10051808 - I have two WD4000FYYZ HDD, one Error Recovery Control seems disabled, other enabled.
Controller will follow the setting the drive reported. The new drive could show disable if it is default disabled. You can modify the TLER setting ... - Q10061808 - The ‘archttp’ would not start, complaining “service not running” or similar message with Windows 10 (Professional edition).
You can configure the archttp service to automatic start up in Windows Service manager. ... - Q10071808 - Why enable the “Read And Discard Parity Data” option on the ‘Advanced Configuration” to improve the read performance.
The “Read And Discard Parity Data” is used to determine if parity data is to be read and discarded. Enable this setting has better read ... - Q10011811 - My degraded RAID set immediately claimed the inserted fully working HFS+ drive as a hot spare and all data now lost. Have you a fix for this problem?
In our design, we think that controller recovers a degraded volume at the first priority, so the default setting will automatically rebuild a degraded volume if ... - Q10021811 - I packed Seagate HDD firmware in Areca format. But it hangs ARC-1203-8i
Please update the firmware to version 1.55-20181030 or later for this workaround. ... - Q10031811 - Does your ARC-1883i UEFI code pass the Microsoft UEFI CA sign?
Areca uEFI code has passed Microsoft uEFI CA signing. From BIOS version V1.55 2018-07-30 or later, it has included the Digital Signing code. ... - Q10041811 - When using X10DRi-F mainboard in UEFI and the ARC-1883LP set to Auto or UEFI mode the system freezes at BIOS 3.0a post code 92 (PCI initialization).
Please update the BIOS code to V1.55 2018-11-01 or later version for this workaround. This workaround also applies X9DRi-LN4F and X9DR3-F ... - Q10051811 - I have 8 in a server that I am building, and the drives are. ST6000nm0285 drives are not detected by the ARC-1883i. Other SATA drives work in the enclosure with the card, how to do to make them visible?
... - Q10011901 - I created a raid10 on 4 ST2000NM0115 disks with a single 4TB volume. During POST the message appears that the controller BIOS is not loaded.
Legacy bios code does not support devices with 4k block size. Those drives are 4kn model so the volume will use 4k size. This is ... - Q10021901 - Unlocked RAID Array not showing up in Ubuntu Linux 16.04.5
This messages driver logged shows the system inquiry the encrypted volume before it unlocked and result problem. Please update the firmware V1.56 2019-1-24 or later version to ... - Q10031901 - If I try to create RAID volumes using Toshiba's HDD * 6, MN05ACA800, it does not start the initialization.
Setting the “Write Same for Initialization” to disabled rather than the default of SAS/SATA Write Same has resolved the initialization issue. You can find 'Write Same ... - Q10041901 - The ARCHTTP Config opens in the Safari window but when I try to log into the card, it just gives me the username and password window over and over.
... - Q10051901 - ARC-1224/5028T2 cannot recognize more than one D3-S4510 SSD drive. With 12x6 or 1883 controllers the SSDs do not have such behavior.
... - Q10061901 - For video files, 1883X transfer is ok. But small audio files (about 3.67 MB file size) are low speed. Is there adjusted something then it becomes fast?
... - Q10011903 - Does your ARC-1884ixl UEFI code pass the Microsoft UEFI CA sign?
... - Q10021903 - Under Centos 6 32-bit Linux 4.4, we get slow write speed.
# dd if=/dev/zero of=/mnt/das.h/testFile bs=100M count=1 oflag=dsync
1+0 records in
1+0 records out
104857600 bytes (105 MB) copied, 20.3667 s, 5.1 MB/s
There seems to be a limitation in the Linux 4.4 kernel (32-bit) which affects disk write speed **if** more than 4GB of RAM is installed. ... - Q10031903 - If disk sets to fail in the configuration, the ARC-1214 with the PCB revision 2.0 WebGUI crashes.
Since ARC-1224 uses the new flash chip from the PCB 2.0, please update the firmware to 1.56 2019/02/22 or later version for this workaround. ... - Q10041903 - Does ARC-1883 series support error injections to simulate SMART errors?
ARC-1883i uses SAS analyzer and external target mode firmware such as ARC-5020 to generate error injections to simulate SMART errors. ... - Q10051903 - I am having issues installing ARC-1203 driver on CENTOS 3.10.0-957.5.1.el7.x86_64. The kernel driver will no longer load after the update.
A pre-compiled driver module works with the specific kernel version which it built for only. You must compile a new driver module once the kernel ... - Q10061903 - ARC-1224-8i Ver2.0 cards downgraded to the firmware 1.54-2017-03-08, it causes the Motherboard video outputs to not output any video.
Since ARC-1224 uses the new flash chip from the PCB 2.0, it cannot accept the firmware old that the firmware version 1.55 date: 2018/02/20. You ... - Q10071903 - Is ARC-1203-4i compatible with PCIe x2 slot bandwidth?
It is only compatible with PCIe x1 and x4 slot bandwidth. ... - Q10081903 - I'm trying to install ArcHTTP on windows server 2019 essential, the installation starts but it stopping.
The old installer program used the InstallAnywhere in the package is not compatible with new OS platform. Our web site has updated another new version ... - Q10091903 - Is there any example to tell what look the alert would be when SMATRT errors occurred?
Each drive manufacturer defines a set of SMART attributes, and sets threshold values beyond which attributes should not pass under normal operation. SMART values typically ... - Q10101903 - Controller is showing “Incompleted” and RAID not showing.
The raidset status 'incompleted' is used to avoid unnecessary array degradation. The raidset status may become incompleted when there have one or more array member ... - Q10011905 - The 1.56 firmware makes my DELL r720 unbootable - it stuck on "initializing firmware interfaces". I have switched back and boots again.
We had modified the bios code to fix compatible issue with some supermicro boards. This modification may be not compatible with DELL r720.To avoid similar ... - Q10011907 - For firmware version V1.51 2012-07-04, could you please clarify the below? 1. What is the maximum capacity per disk drive support? 2. What is the maximum capacity per volume set?
With 1.51 firmware, the maximum capacity per disk drive is 16TB and the maximum capacity per volume set is 512TB. ... - Q10021907 - How to configure the SSL and port settings on the ARC-SAP email setting?
If you're using a common email service, such as Outlook.com or Gmail, use this table on the below link to find your email provider's outgoing ... - Q10031907 - The ARC-SAP email is working officially using Office365 (Microsoft) for the notification.
The Office365 or Outlook needs to use the "STARTTLS" not "SSL". Arc-SAP has added a drop-down box to choose the "STARTTLS" or "SSL" from version 1.50 ... - Q10041907 - I can’t make the ARC-SAP in Windows 2019 to send with gmail server.
The Arc-SAP has fixed the issue from version 1.50 date: 2019-07-12 or later. ... - Q10021908 - What is the maximum HDD capacity of Areca RAID controller’s firmware?
The maximum capacity of HDDs for Areca RAID controller’s old version firmware supports up to 16TB capacity. From firmware version V156-20190124, it can support drives with up to ... - Q10031908 - Has your ArcSAP for Mac been notarized?
Our ArcSAP Mac software has been notarized. We can now export this software and distribute it directly to users. Bundle Identifier: com.areca.arcsap Request Identifier: d7a8cec4-8331-472b-b595-88f9a904371e ... - Q10041908 - Can you have a special firmware to disable the “Volume Encryption” and “SED” encryption?
From firmware version V156-20190730, Areca firmware has added the “DisblzEncrptonP” hidden function on the "Rescue Raid Set" to disable all volume encryption and SED features. ... - Q10011909 - Our custumer is running Supermicro X9DRI-LN4F+ (BIOS 3.0b) und ARC-1883 (Firmware 1.54 - 2016-11-23), booting hang at the POST screen with a B2 code.
This problem appears to be the 1.54 BIOS/firmware package. It only happens on special M/B. Reverting from 1.54 BIOS code to 1.53 BIOS code can ... - Q10021909 - Downgrading the firmware to V1.55 3/23/2018, ARC-1883ix-16 card PCB Ver: 2.1 locks up after upgrading the firmware to V1.56 7/30/2019 again.
PCB version 2.1 can’t use firmware version old than V155-20180705 due to ROM device changed. The V1.55 3/23/2018 firmware code can’t program the new chip. ... - Q10031909 - ARC-1203 can't really wake up from W10 standby. It takes about 3 minutes with a black screen until the PC boots itself.
The S4 timeout is a bug of 6.20.00.33 driver version. It has fixed on the version 6.20.00.34. This workaround is also applies to ARC-1200 RAID controller. ... - Q10011910 - The Seagate Nytro 3031 series + 1884 controllers mostly all SSDs are detected as failed when you do a normal restart.
It is a hardware compatible issue between the ARC-1884ixl SAS processor and this SSD. The firmware version 1.56-20190911 has added the path to avoid this ... - Q10021910 - Can you send me Windows XP 32 Bit driver for ARC-1203-2i?
Areca no longer supports SCSIport driver protocol for newer RAID controller. Windows XP 32bit only support SCSIport driver only, so that ARC-1203 series do not ... - Q10031910 - I have started to use the areca RAID adapter build in Ethernet port. I can log in to telnet and http. How do I restrict access to the telnet port or SMTP?
To disable the telnet port or http port, just configure it as port 0. If you didn't configure the SMTP IP setting, it will be ... - Q10041910 - What is the max no. of SAS expander and enclosure Areca firmware supported?
The SAS RAID controller can connect up to 32 expanders and 28 enclosures to the host system. ... - Q10011911 - Could you please provide us the official driver disk ISO for RHEL 8.0 like it was included in the driver packages for RHEL 7.X?
Areca encounters problem on making the iso file for RHEL 8.0 using the method for 7.x. But you should able to install the driver via USB drive. The instructions can be ... - Q10021911 - Is there a way to redirect all the event of the RAID card to the Windows event viewer?
With archttp installed, you can find events in Windows Event Viewer > Applications and Services Logs > MRAID folder. ... - Q10011912 - When I download the utility MRaid software, my Kaspersky antivirus always pops up after extracting it saying it contains a trojan horse.
MRAID software download link ( https://www.areca.us/support/s_windows/utility/install_mraid_x64.zip ) The archttp has a low level service which will inquiry raid card status to be able to alarm on time. This ... - Q10021912 - I tried ARC-12x3/1880 firmware but got "invald signature" while trying to update.
Plese double check the model name of your card. You can find the model name in manager console. If the system info shows the model ... - Q30011808 - ARC-1320-8X can’t work with ARC-8042 RAID storage unit.
Please update ARC-1230-8x Windows driver to version 6.0.0.16 -08/02/2018 or later for this compatible issue. ... - Q30011907 - When I try to download this driver install_arcsas-20180828 our I.T. department identifies this as containing malware and blocks the download.
The installer contains driver and management tool. The management tool has background service which should be the reason of the warning. If you have concerned ... - Q30011909 - ARC-1330 BIOS V2.00 2018-07-10 can’t detect HDDs through ARC-8028.
ARC-1330 BIOS V2.00 2018-07-10 has problem on supporting expanders. It has fixed on the BIOS BIOS V2.00 2019-09-06. ... - Q30011911 - Does ARC-1320 HBA device driver support centos 7.6 for arm?
ARC-1320 series can work on centos 7.6, 7.7 and 8.0 aarch64 platforms. ... - Q40011805 - I am getting a random 3.3V over voltage error on ARC-5088 RAID controller.
Please update ARC-5088 firmware to 1.54-20180110 or later for this compatible issue. ... - Q40011807 - ARC-9200 firmware is not able to register the Hitachi Ultrastar 4U Data102 we have here.
Controller firmware reserved resource is not big enough for the Hitachi Ultrastar Data102 4U 102 bay JBOD. Please update firmware to 1.55-2018-0619 or later for ... - Q40021807 - 4U60G2 through ARC-9200, Single controller becomes disabled when it loses connection to JBOD. How can we reactivate it?
This is a normal function of the Areca controller when the connection is broken. The solution is to re-seat the controller once to make enable ... - Q40031807 - Is it possible to support dual LCD function if the 8088-2S is in a dual-controller mode?
You can use press the LCD "Down Arrow" triple times to switch the LCD to other controller. ... - Q40041807 - No hardware information displayed on slave unit (controller-2) when ARC-8088-SAS is working dual controller mode.
You need to wait about 3-4 minutes later for hardware monitor synchronization ready. ... - Q40011811 - ATTO Expresssas H1280 can not work with ARC-8380 SAS RAID subsystem. When we try to write information to the drive it becomes unresponsive. We can web browser ok with no errors and have tried both SAS ports on the SAS card and the Raid unit.
For the ATTO HBA issue, please update the ARC-8380 firmware to version 1.55-20180705 or later. You can also run ATTO Config Tool to change the below ... - Q40011903 - When ARC-8050U3-6 USB-C raid enclosure plugged into the super micro mother board it is not allowing the M/B to boot.
They had an issue on M/B end and were able to fix with a custom updated the M/B BIOS from super micro. ... - Q40021903 - The ARC-8050U3-6 is powering down after certain time during foreground initialization even if HP spectre 360 is on and working.
This box is powered up by the USB signal. It will be powered off if the OS turns the USB down after a period of idle. ... - Q40031903 - How to disable Windows 10's 'USB selective suspend' setting?
When a USB device is not working correctly with your Windows 10 PC, you can try disabling the "USB selective suspend" feature to fix the ... - Q40041903 - Can ARC-8050U3-6 support multiple volumes?
The current USB firmware supports single volume (ID0/Lun0) only. The USB chip vendor will improve the functionality to support more logic devices (volumes) in its ... - Q40011907 - How to configure the SSL and port settings on the ARC-SAP email setting?
If you're using a common email service, such as Outlook.com or Gmail, use this table on the below link to find your email provider's outgoing ... - Q40021907 - The ARC-SAP email is working officially using Office365 (Microsoft) for the notification.
The Office365 or Outlook needs to use the "STARTTLS" not "SSL". Arc-SAP has added a drop-down box to choose the "STARTTLS" or "SSL" from version 1.50 ... - Q40031907 - I can’t make the ARC-SAP in Windows 2019 to send with gmail server.
The Arc-SAP has fixed the issue from version 1.50 date: 2019-07-12 or later. ... - Q40011908 - What is the maximum HDD capacity of Areca RAID controller’s firmware?
The maximum capacity of HDDs for Areca RAID controller’s old version firmware supports up to 16TB capacity. From firmware version V156-20190124, it can support drives with up to ... - Q40011909 - ATTO H1280 PORT A can’t detect the volume on the ARC-7212 SAS RAID subsystem.
For the ATTO HBA issue, please update the ARC-5088 firmware to version 1.56-20190807 or later. You need to map PORT A & PORT B to the volume when you ... - Q40011910 - What is the max no. of SAS expander and enclosure Areca firmware supported?
The SAS RAID controller can connect up to 32 expanders and 28 enclosures to the host system. ... - Q40011911 - Is this possible with the ARC-9200 and if it is possible to send signal by protocol Modbus TCP/IP to SNMP server in case of failure”?
All our controllers do not support Modbus protocol. ... - Q40011912 - When commissioning an ARC-8070 new volume under Linux, a number of index tables (I-node tables) are distributed over the entire volume.
The root cause is the behavior of the Linux OS. You can use the firmware version 1.69-20191028 to avoid an OS related issue. ... - Q50011808 - Expander reported as Enclosure status "Unhealthy" under Windows Failover Cluster.
Windows server tools sometimes will get abnormal status at initial stage. Please download expander firmware revision: 03.01.37.69 07/18/18 to fix the “Unhealthy” issue. ... - Q50021808 - Can we update firmware on 8028-24 via SAS cable connection with ‘sg3_util’ tool?
Our expander supports the SCSI write-buffer command. You can use the sg3_util command to update flash. Please inquiry the process from our support. ... - Q50011907 - Can the 4036ML be daisy chained from a 4036, which is connected to an 1882x HBA?
ARC-4036 can’t support drive mode on its external port. ... - Q50021907 - How to identify the cable is active or not?
Use the AOC cable plug ARC8028 and ARC8026. From ARC8028 CLI prompt, issue the following commands CLI>cable Current Cable management: Off CLI>cable on ;;turn cable management on New ... - Q50031907 - How to dump the active cable data using Areca JBOD command?
Commands to dump the active optical cable serial eprom data cable [c0|c1|c2|..] CLI>lsd con Show SES elements information Connector Element (0x19): ======================================== NAME PHY NLR TYPE ROUTE CONNECTED-ADDRESS Connector00 20 05 Connector00 21 ... - Q60011805 - I am getting a random 3.3V over voltage error on ARC-5088 RAID controller.
... - Q60011807 - ARC-9200 firmware is not able to register the Hitachi Ultrastar 4U Data102 we have here.
... - Q60021807 - 4U60G2 through ARC-9200, Single controller becomes disabled when it loses connection to JBOD. How can we reactivate it?
... - Q60031807 - Is it possible to support dual LCD function if the 8088-2S is in a dual-controller mode?
... - Q60041807 - No hardware information displayed on slave unit (controller-2) when ARC-8088-SAS is working dual controller mode.
... - Q60011811 - ATTO Expresssas H1280 can not work with ARC-8380 SAS RAID subsystem. When we try to write information to the drive it becomes unresponsive. We can web browser ok with no errors and have tried both SAS ports on the SAS card and the Raid unit.
For the ATTO HBA issue, please update the ARC-8380 firmware to version 1.55-20180705 or later. You can also run ATTO Config Tool to change the below ... - Q60011903 - When ARC-8050U3-6 USB-C raid enclosure plugged into the super micro mother board it is not allowing the M/B to boot.
They had an issue on M/B end and were able to fix with a custom updated the M/B BIOS from super micro. ... - Q60021903 - The ARC-8050U3-6 is powering down after certain time during foreground initialization even if HP spectre 360 is on and working.
This box is powered up by the USB signal. It will be powered off if the OS turns the USB down after a period of idle. ... - Q60031903 - How to disable Windows 10's 'USB selective suspend' setting?
When a USB device is not working correctly with your Windows 10 PC, you can try disabling the "USB selective suspend" feature to fix the ... - Q60041903 - Can ARC-8050U3-6 support multiple volumes?
The originally ARC8050DB-NVME daughter board version A USB chip firmware supports single volume (ID0/Lun0) only. From ARC8050DB-NVME daughter board version B, USB chip firmware can support ... - Q60011907 - How to configure the SSL and port settings on the ARC-SAP email setting?
If you're using a common email service, such as Outlook.com or Gmail, use this table on the below link to find your email provider's outgoing ... - Q60021907 - The ARC-SAP email is working officially using Office365 (Microsoft) for the notification.
The Office365 or Outlook needs to use the "STARTTLS" not "SSL". Arc-SAP has added a drop-down box to choose the "STARTTLS" or "SSL" from version 1.50 ... - Q60031907 - I can’t make the ARC-SAP in Windows 2019 to send with gmail server.
The Arc-SAP has fixed the issue from version 1.50 date: 2019-07-12 or later. ... - Q60011908 - What is the maximum HDD capacity of Areca RAID controller’s firmware?
The maximum capacity of HDDs for Areca RAID controller’s old version firmware supports up to 16TB capacity. From firmware version V156-20190124, it can support drives with up to ... - Q60011909 - ATTO H1280 PORT A can’t detect the volume on the ARC-7212 SAS RAID subsystem.
For the ATTO HBA issue, please update the ARC-5088 firmware to version 1.56-20190807 or later. You need to map PORT A & PORT B to the volume when you ... - Q60011910 - What is the max no. of SAS expander and enclosure Areca firmware supported?
The SAS RAID controller can connect up to 32 expanders and 28 enclosures to the host system. ... - Q60011911 - Is this possible with the ARC-9200 and if it is possible to send signal by protocol Modbus TCP/IP to SNMP server in case of failure”?
All our controllers do not support Modbus protocol. ... - Q60011912 - When commissioning s an ARC-8070 new volume under Linux, a number of index tables (I-node tables) are distributed over the entire volume.
The root cause is the behavior of the Linux OS. You can use the firmware version 1.69-20191028 to avoid an OS related issue. ... - Q80011805 - Works fine on Mac, but when I try to install on Windows ARC-8050T2 does not power on.
You need to install Thunderbolt driver from M/B vendors for Windows 7/8.1/10 64-bit OS to provide the Thunderbolt functionalities. When you plug in the Thunderbolt device, follow the following link ... - Q80021805 - My OSX Disk utility can see the ARC-8050T3-8 volume capacity. When I try to erase (format MAC OS Extended) the process fails: "couldn't open device"
If your volume status enables the write protection feature, you will be not able to write anything into the volume. Please disable the write protection ... - Q80031805 - Does Areca ARC-8050T3-12 work on Linux?
The user-space components operate in coordination with the upstream Thunderbolt kernel driver (found in v4.13) to provide the Thunderbolt functionalities. These components are NOT compatible ... - Q80041805 - Does ARC-8050T3-6M support fail-over on both AC_IN and DC_In (XLR) power source?
The current design does not support power fail-over but we can support via hardware modification. Device will not get damaged when both power sources connected ... - Q80011807 - Is there any compatible issue with Toshiba 14TB disk drives (MG07ACA14TE)?
The only issue appears to be an Initialization Mode such as Foreground Initialization. While the initialization starts OK it fails after less than 2-3 minutes. ... - Q80021807 - With OS X 10.13.5, I am getting “MRAID” is not optimized for your Mac. This app needs to be updated by its developer to improve compatibility.
The message is normal since installer support both 32bit and 64bit OSes, and Optimized for your Mac means remove the 32bit support. ... - Q80011808 - Is there any information about the level of DB (decibel) of ARC-8050T3-24R?
Follow the ISO 11201:2010/ISO 7779:2010 Emission Sound Pressure Level Measurement Test, the sound power level of ARC-8050T3-24R is 40.4 DB. ... - Q80021808 - Is there any information about the level of DB (decibel) of ARC-8050T3-SAN?
Follow the ISO 11201:2010/ISO 7779:2010 Emission Sound Pressure Level Measurement Test, the sound power level of ARC-8050T3-SAN is 40.4 DB. ... - Q80031808 - Is there any information about the level of DB (decibel) of ARC-8050T3-12R?
Follow the ISO 11201:2010/ISO 7779:2010 Emission Sound Pressure Level Measurement Test, the sound power level of ARC-8050T3-12R is 37.4 DB. ... - Q80011811 - I have a Mac Pro 2013 8-core 3 GHz dual D700 GPU computer with TB2 ports. I have the new Areca 8050T3 6-drive RAID attached. When the computer is put into sleep mode, the Areca RAID keeps turning on.
Storage could be woke up by background services even when the mac under sleep mode. Your system may have storage monitoring tool or synchronize tool ... - Q80021811 - iMac Pro can't detect RAID drive as bootable device.
Please choose the right OS settings for booting from external device. https://support.apple.com/en-us/HT208198 Use Startup Security Utility to make sure that your iMac Pro always starts up from ... - Q80011901 - The ArcHTTP Config opens in the Safari window but when I try to log into the card, it just gives me the username and password window over and over.
Please update the firmware to V1.56 2019-1-24 or later version for this workaround. ... - Q80021901 - ARC-1224/5028T2 cannot recognize more than one D3-S4510 SSD drive. With 12x6 or 1883 controllers the SSDs do not have such behavior.
Please update the firmware to V1.56 2019-1-24 or later version for this workaround. ... - Q80031901 - For video files, 1883X transfer is ok. But small audio files (about 3.67 MB file size) are low speed. Is there adjusted something then it becomes fast?
You can try to adjust the 1883X “Read-Ahead” parameters. ... - Q80041901 - We bought an Adapter from Startech (Thunderbolt 3 - to Thunderbolt 2) to connect Thunderbolt 2 (PC) with Areca 8050T3, but the system doesn’t work.
This single direction adapter uses Thunderbolt and Thunderbolt 2 devices with your new Thunderbolt 3 computer only. It cannot support the new Thunderbolt 3 devices with your Thunderbolt ... - Q80051901 - At idle time, the Seagate ST8000NM0055 HDDs in ARC-8050T3-12 make more noise than when the HDDs are being accessed.
Seagate ST8000NM0055 firmware has this issue. And HDD SN05 firmware has fixed it. ... - Q80011903 - When trying to boot from Asrock Z390/H370 Pro4 M/B and ARECA ARC-8050T3-12 get F/W DETECTED: **Unknown error** !!!!.
Disabling “Thunderbolt Boot Support” parameters from M/B BIOS Discrete Thunderbolt(TM) Support option or disabling the “BIOS Selection” from the ARC-8050T3-12 Advanced Configuration, error messages disappear. ... - Q80021903 - I want to completely uninstall the MRAID Software (latest) from a Mac Computer, but I can't find an uninstaller script to do that.
In order to uninstall MRAID software completely, you can manually delete the following two items. 1. the folder /Applications/MRAID 2. the file /Library/LaunchDaemons/archttp64.plist ... - Q80031903 - When first connecting my Thunderbolt 3 device to my Windows computer, I get pop-up messages.
The new Thunderbolt 3 device must first be authenticated through Intel Thunderbolt 3 software before it can be used. When connecting Areca Thunderbolt device to ... - Q80041903 - I need to know how to set ARC-8050T2 SMTP for alerts.
ARC-8050T3 has two ways available to generate alert emails : through onboard Ethernet port and through the archttp proxy software. Email through controller onboard Ethernet ... - Q80011905 - The device on the ARC-8050T3 has failed and is making a loud beeping noise. How to quickly disable the beep?
You can press the ESC key on LCD panel twice to mute the beeping. ... - Q80021905 - How to Configure Windows for Thunderbolt?
This article provides the requirements and procedures to configure your Thunderbolt 3 equipped Windows PC for use Areca Thunderbolt 3 RAID storages and software. In some cases, Windows computers ... - Q80011907 - What's command to download macOS system log at /var/log/messages?
You can use below command to download the system log. ... - Q80021907 - What’s the power consumption of the ARC-8050T3-8 and ARC-8050T3-4 raid enclosures?
The power consumption of these raid boxes are 8050T3-4: 30W & 8050T3-8: 32W ... - Q80031907 - Will ARC-8050T3-6M work on 230V 50Hz power?
The specification of ARC-8050T3-6M AC INPUT is 100-240VAC, 50-60Hz. ... - Q80011908 - Has your ArcSAP for Mac been notarized?
Our ArcSAP Mac software has been notarized. We can now export this software and distribute it directly to users. Bundle Identifier: com.areca.arcsap Request Identifier: d7a8cec4-8331-472b-b595-88f9a904371e ... - Q80021908 - Can you have a special firmware to disable the “Volume Encryption” and “SED” encryption?
From firmware version V156-20190730, Areca firmware has added the “DisblzEncrptonP” hidden function on the "Rescue Raid Set" to disable all volume encryption and SED features. ... - Q80031908 - Can you have a special firmware to disable sleep function on Thunderbolt RAID storage?
From firmware version V156-20190730, Areca firmware has added the “Thunderbolt Receive Sleep Request” function on the Advanced Configuration to redefine the different behavior of RAID storage sleep function. ... - Q80011910 - ARC-8050T3-12 is recognized as connected in ASUS X299-Deluxe II Thunderbolt software in Windows 10 Sys Tray, but drive letter never appears and device does not appear in Windows Disk Manager.
Please do below steps to check it. (1) Make sure this box shows connected state in thunderbolt software. (2) Check the Device Manager in Windows 10 to ... - Q80011911 - Does ARC-8050T3 RAID storage have any issue with Gigabyte Z390 Designare M/B?
ARC-8050T3U RAID storage is based on the Intel Thunderbolt TitanRidge JHL7440 Controller. But it has issue with Gigabyte Z390 Designare M/B that is based on Intel Thunderbolt ... - Q80021911 - Since I upgraded to macOS 10.15 (and 10.15.1), my iMac Pro will not boot with the Areca attached (via Thunderbolt 3). I must detach the RAID to boot the iMac Pro, then attach the RAID after it has booted.
This situation is a BIOS related issue. The macOS update may change the BIOS code in iMac. Please login the web manager console of the ... - Q80031911 - Can ARC-8050T3U support multiple volumes when connected to USB host port?
The current USB chip firmware on the ARC-8050T3U supports single volume (ID0/LUN0) only. ... - Q80011912 - ARC-8050T3U-8 with the USB type C to type A adapters looks like the performance drops to USB2.0 speed which is about 35-40Mb/s but we should expect about 400MB/s USB 3.0 host.
ARC-8050T3U includes one Thunderbolt 3 active cable and one USB Type C cable in the shipping package. The currently Thunderbolt 3 active cable based on ... - Q80021912 - ARC-8050T3U-4 sets the EFI option in the advanced settings, installed the latest macOS (10.15.2) and set the startup disk to the raid, but when I am in the startup manager and press the key combination shift-option-command-period, I do not get the option to use the raid as a startup disk.
Please set the uEFI option in the advanced setting to use the ARC-8050T3U raid as a startup disk. ... - Q80031912 - Are ARC-8050 RAID storages compatible with macOS 10.15 Catalina?
The MRAID software installer version install_mraid-20191119 has been notarized by Apple for macOS Catalina. We can now export this software and distribute it directly to users. ... - Q80041912 - ARC-8050T3U-8 with Mac Pro Late 2013 USB3.0 Gen1 5Gb/s looks like the performance drops to USB2.0 speed which is about 35-40Mb/s but we should expect about 400MB/s USB3.0 host.
The problem should be a macOS memorize issue. Once you install USB2 device to USB3 port, this port will support USB2 only before next start up. Areca had reproduced ... - Q80051912 - With the ARC-8050, is it possible for my host to execute S.M.A.R.T. health checks on individual HDDs inside the Areca box, using common tools such as smartmontools?
Smartmontools can support Areca RAID controller include ARC-8050. Please check the man page of smartcrl. There have specific parameters needed to be able to inquiry ... - Q10012001 - One of my drives failed. I replaced it with a new drive but I can't tell if the RAID is rebuilding?
You are able to see the progress of rebuilding in any manager console. You can also check the volume status to see if it is ... - Q10022001 - When I create a Volume using Ultrastar He12 HUH721212AL4200 Disk Firmware Version = 0F29560, I get a "device removed" error for every drive at the beginning of initialization.
You don't see the same problem if you create a volume with the 'no init to rescue' option. In this case, the problem could relate ... - Q10032001 - We update OS CentOS 8.0 to 8.1, but boot is fail. Error Message is swap is not exist.
The problem is not older driver but the RHEL has removed kernel build-in driver from their kernel tree. Redhat team has removed a lot of ... - Q10012002 - When I try to start ArcSAP_Quick Manager on my Server 2012 with new hardware the program misses a dll.file.
That library is provided by the OS. Please install Windows update for C++ Redistributable. Following posts are for your reference. https://social.technet.microsoft.com/Forums/en-US/776db48a-0e09-44a2-98cf-80134566680e/this-program-cant-start-because-ltdll-filegt-is-missing-from-your-computer https://social.msdn.microsoft.com/Forums/vstudio/en-US/64baed8c-b00c-40d5-b19a-99b26a11516e/visual-c-redistributable-for-visual-studio-2015-rc-fails-on-windows-server-2012?forum=vssetup ... - Q10022002 - Can you advise please whether it is possible to boot from the ARC-1214 card with UEFI mode?
This RAID controller has UEFI BIOS. The default setting 'auto' will response bios code based on motherboard's inquiry. It will report UEFI BIOS when motherboard inquiries ... - Q10032002 - Can your ARC-1883ix firmware periodically retry the configured NTP server?
ARC-1883ix firmware will connect to NTP server to sync time stamp every 24 hours. ... - Q10012003 - I have problem ARC-1882ix booting devices Firmware 1.56 on SuperMicro firmware 3.3, I’m searching for Firmware 1.52.
It is the bios compatible issue. The issue does not have to downgrade firmware back to 1.52, and only bios code needs to be downgraded. ... - Q10022003 - After ARC-1883 updates the FW from V1.55 to V1.56 on the HP Server DL 380 Gen9, the operating system from the HDD of the Server RAID can no longer be started. It remains only the option of a reboot with F10.
It is a compatible issue between the new bios code and this machine. We had ever modified the bios code for Mac boot issue.You can carry out the update to FW ... - Q10032003 - I was able to add the driver to windows, and I can see it in devices, but there is no post when booting to access the card. Can you help?
You can see the post of raid card only if raid card works with legacy bios mode and the motherboard is configured to allow option ... - Q10042003 - The Supermicro X11SCH-LN4F can not find the ARC-1203 after initialization.
The default setting of PEG Max link speed is Auto. The system will initial pcie to train the pcie link speed and capability during cold ... - Q10052003 - ARC-1883X has the problem of a significant reduction read speed at AJA File Per Frame format.
The AJA File Per Frame format test result will be improved by below factors: (1). Create the volume stripe size=1M, (2). Configure the “Volume Data Read ahead=Aggressive" ... - Q20011704 - ARC-1882P cannot support serial mode of the fault/activity signal.
1882P does not implement the serial mode of fault/activity signal in the beginning stage. The new EPLD has added this feature on the new hardware ... - Q30011911 - Does ARC-1320 HBA device driver support centos 7.6 for arm?
ARC-1320 series can work on centos 7.6, 7.7 and 8.0 aarch64 platforms. ... - Q40011912 - When commissioning an ARC-8070 new volume under Linux, a number of index tables (I-node tables) are distributed over the entire volume.
The root cause is the behavior of the Linux OS. You can use the firmware version 1.69-20191028 to avoid an OS related issue. ... - Q40012003 - For ARC-8608-4 32G FC D.B, 16Gb SFP detect and working normal but 8Gb SFP detect unknown.
Qlogic 16Gb/32Gb Fibre Channel chip supports speed and SFP as below. 16Gb Chip==> Speed: 16G/8G/4G SFP:16G/8G only 32Gb Chip===>Speed 32G/16G/8G SFP:32G/16G only ... - Q50011907 - Can the 4036ML be daisy chained from a 4036, which is connected to an 1882x HBA?
ARC-4036 can’t support drive mode on its external port. ... - Q60011912 - When commissioning s an ARC-8070 new volume under Linux, a number of index tables (I-node tables) are distributed over the entire volume.
The root cause is the behavior of the Linux OS. You can use the firmware version 1.69-20191028 to avoid an OS related issue. ... - Q60012003 - For ARC-8608-4 32G FC D.B, 16Gb SFP detect and working normal but 8Gb SFP detect unknown.
Qlogic 16Gb/32Gb Fibre Channel chip supports speed and SFP as below. 16Gb Chip==> Speed: 16G/8G/4G SFP:16G/8G only 32Gb Chip===>Speed 32G/16G/8G SFP:32G/16G only ... - Q80051912 - With the ARC-8050, is it possible for my host to execute S.M.A.R.T. health checks on individual HDDs inside the Areca box, using common tools such as smartmontools?
Smartmontools can support Areca RAID controller include ARC-8050. Please check the man page of smartcrl. There have specific parameters needed to be able to inquiry ... - Q80012002 - Customer has an issue reported about daisy chain 2x ARC-8050T3-8 units from one Thunderbolt 3 port on the new Mac Pro (2019).
Customer report after disconnecting the power cable from both units and then restarting fixed the issue. ... - Q80012003 - ARC-1883X has the problem of a significant reduction read speed at AJA File Per Frame format.
The AJA File Per Frame format test result will be improved by below factors: (1). Create the volume stripe size=1M, (2). Configure the “Volume Data Read ahead=Aggressive" ... - Q80022003 - If we connect the ARC-8050T3U-4 through USB-C the system recognizes the RAID but only has 40MBs of bandwidth in R/W operation.
Areca Thunderbolt T3U supports USB host from T3U but not T3.Please make sure you use correct cable, USB cable and thunderbolt cable have same form factor ... - Q80032003 - The ARC-8050SAN has TB 9ports. Mac computer is connected to port#1 of SAN. Can user use the other ports (#2~#9) as daisy ports like display?
These thunderbolt ports are used for host connection. ... - Q10012009 - The Supermicro X11SCH-LN4F cannot find the ARC-1203 after initialization.
The default setting of PEG Max link speed is ‘Auto’. The system will initial pcie to train the pcie link speed and capability during cold ... - Q10022009 - I have an 1883x that I can't seem to get the new MacPro (2019) to recognize. I shut down and installed the HighPoint 7101A card in a PCIe slot and rebooted. Upon reboot, the 1883x was gone.
New MacPro (2019) will be not able to see more addon card if the pcie pool is full used. You can try to manually configure adapter to ... - Q10032009 - What’s the different between the battery T121 and T121-12G?
The only difference between T121 and T121-12G is the -12G came with a different cable for 12Gb cards. ... - Q10042009 - unRAID is unable to read the SMART information from any of the hard drives or temperature information from ARC-1883IX-12 configured in Pass-Through mode.
ARC-1883ix is a pure hardware raid controller. All these devices configured in Pass-Through mode you saw in OS are logic devices. You have to use smartmontool if you ... - Q10052009 - We use a ARC-1882i in JBOD mode and i noticed that it does not presents enclosure/slots to the system.
ARC-1882 is a hardware raid controller not a SAS HBA. You can monitor enclosure/slots through our manager tools only. No matter which mode you configured, all these devices ... - Q10062009 - Do you have any alternate sector processing in the event of a Reading Error or similar failure?
Reading error is a hard drive internal error. If your volume has redundant protection, firmware will scrub data back when the reading error is a ... - Q10072009 - I just changed the admin password from 0000 to a new password (long word + number + #) and now I can't login to the web interface anymore (not with the old 0000 and not with the new password.
Our originally password only accepts word + number. From firmware latest version, it can accept word + number + symbol classes as valid password values. ... - Q10082009 - If timeout errors on Areca RAID controller with SSDs happen more than once in the optional time, gives us the trigger to kill off timeout SSDs.
From firmware version V156-20200508, Areca firmware has added the “Fail Disk For Timeout” function on the Advanced Configuration to define the timeout errors count number in the optional time to kill off HDD/SSD connected on ... - Q40012009 - How to solve the “Volume for BBM – Mismatch” message shows on the ARC-9200 event log, and always showing “initializing” for the dual controller status.
It is a status for FBM not proper power up/down. So the NVRAM remembers what it had before and trying to “recovery”. Resolution: Remove the front cover ... - Q50012009 - ARC-72xx JBOD has the 12V over voltage event.
ARC-72xx JBOD PSUs are switching power supplies. They require a minimum load before their outputs are stable. JBOD needs 2-3 HDD installed to meet this minimum load requirement. Otherwise it will output a 12 ... - Q60012009 - How to solve the “Volume for BBM – Mismatch” message shows on the ARC-9200 event log, and always showing “initializing” for the dual controller status.
It is a status for FBM not proper power up/down. So the NVRAM remembers what it had before and trying to “recovery”. Resolution: Remove the front cover ... - Q80012009 - I just changed the admin password from 0000 to a new password (long word + number + #) and now I can't login to the web interface anymore (not with the old 0000 and not with the new password.
Our originally password only accepts word + number. From firmware latest version, it can accept word + number + symbol classes as valid password values. ... - Q80022009 - If timeout errors on Areca RAID controller with SSDs happen more than once in the optional time, gives us the trigger to kill off timeout SSDs.
From firmware version V156-20200508, Areca firmware has added the “Fail Disk For Timeout” function on the Advanced Configuration to define the timeout errors count number in the optional time to kill off HDD/SSD connected on ... - Q80032009 - Does ARC-8050T3-SAN RAID storage have any issue with Gigabyte Z390 Designare TRX40 M/B?
It is a motherboard BIOS issue. This motherboard bios has problem on supporting thunderbolt devices with two bridge layers. We had double checked with Gigabyte ... - Q80042009 - When I look at Events in ArcSAP I see that the Raid is powering on every 3 minutes or so.
Please check the OS power saving settings to see if the OS may spin down drives after 3 mins idle. Raidbox will be turn off when ... - Q80052009 - Is there a way to get the ArcHTTP app to run on MacOS boot up?
Mac have a console can configure start up softwares and you can find archttp in Applications > MRAID folder. ... - Q80062009 - Does ARC-8050T3/T3U RAID storage have any issue with Gigabyte X299X Designare 10G M/B?
The Gigabyte X299X Designare 10G can work with ARC-8050T3/T3U RAID storage using passive Thunderbolt cable. It has issue using Thunderbolt active cable when it bootup ... - Q80072009 - My ARC-8050-T3 is no longer recognized by my iMac 2017 (iMacPro1,1 - Big Sur 11.0 Beta (20A5364e).
Areca wishes ArcMSR driver to remain in macOS to support external boot on Intel systems, and it will only be able to ship updates to this driver via ... - Q80082009 - Does the ARC-5026 support SAS drives of 10TB?
ARC-5026 supports SAS drive on slot 1 and slot 2 (slots 1-4 from top to bottom). Since ARC-5026 slot 3 and slot 4 come from a SATA port multiplier chip, it cannot support SAS disk on both ports. ... - Q10012012 - Since update to WIN 1909 my ARECA Raid can't be found by the ArcSAP software anymore.
ArcSAP can see local machines only if the archttp service is running background. ... - Q10022012 - ARC-1203-2I firmware version 1.56-2010-07-30 with SSDs under Win10 always appears SSD missed problem with cyclic restarts but without issue under 1.54.
This is a bug of firmware version 1.56-2010-07-30. It can be fixed by firmware version 1.56 date: 2020-11-23 or later. ... - Q40012012 - ARC-8050U3-6 can’t startup when it has not any HDD installed.
The minimum load is to ensure that the AC-DC adapter can operate within the manufacturer’s specification. Otherwise the output voltage level will be unstable or out of tolerance. ARC-8050T3U-6 ... - Q60012012 - ARC-8050U3-6 can’t startup when it has not any HDD installed.
The minimum load is to ensure that the AC-DC adapter can operate within the manufacturer’s specification. Otherwise the output voltage level will be unstable or out of tolerance. ARC-8050T3U-6 ... - Q80012012 - The driver is working fine until the system tries to install the latest security patch for OS x. During the installation of this patch the system crashes with the log message.
After the security update has been installed, you need to use the shutdown with installation option instead of reboot and install. ... - Q80022012 - Attaching the ARC-8050T3U to an USB3-Port (using a Micro-USB-C to USB-A cable) lets the computer recognize the devices (4 disk drives show up in device manager, 3 of them with error), but no volumes are mounted.
The multiple volume feature works with USB3 host with UASP support only. If your host is USB3 type A port, please make sure your adapter cable is ... - Q10012101 - How to enable SSL certificate of ArcHTTP in Web Browsers?
(1). Check the box of 【Secure Connection (SSL)】 and 【Confirm The Operation】. Press 【Submit】 (2). Close the web browser window, and then restart ArcHTTP. Web browser will show the security ... - Q10012102 - Does the ARC-1883IX-12 support auto volume decryption function when the server startup?
For security concern, volume encryption feature cannot load key automatically while start up. You can consider to use SED encryption feature instead if you need ... - Q10022102 - ARC-1883 does not show up while the server is booting, nor is it visible in the Supermicro X11SRL-F-O motherboard's BIOS.
The slot 6 is x16 slots. This x16 slot seems to support graphic cards only but not others. We had tested various add-on cards on ... - Q10032102 - Is the "Delete ISE RAID Set" equal to "Delete SED RAID Set" + Secure Erase Data?
An ISE RAID Set is a RAID set that has been created by a group of mixing ISE and no-ISE disks using "Create Raid Set" ... - Q10052102 - The server doesn't load the areca BIOS in Legacy mode. Quiet boot = off, Oprom for all PCI slots are set to legacy, boot type is legacy.
The "secure boot" has to be enabled in the main-board BIOS. ... - Q10042102 - Is there a method to get the debug message from web browser console?
From firmware version 2.0, RAID adapter can support below command to get the debug message from the Rescue Raid Set function. ... - Q40012102 - Is there a method to get the debug message from web browser console?
From the firmware version 1.57, Areca RAID adapter can support below command to get the debug message from the Rescue Raid Set function. ... - Q60012102 - Is there a method to get the debug message from web browser console?
From firmware version 2.0, RAID adapter can support below command to get the debug message from the Rescue Raid Set function. ... - Q80012102 - Is there a method to get the debug message from web browser console?
From firmware version 2.0, RAID adapter can support below command to get the debug message from the Rescue Raid Set function. ... - Q80022102 - When Mini M1 powers up with ARC-8050T1/T2, ARC-8050 may take a period of time to complete the initialization. If the initialization time is greater than M1 watchdog timeout, it will cause the MAC M1/Pro panic and repeatedly restart.
Please update the firmware to V1.56 2021-01-13 or later version for this workaround. ... - Q80032102 - Is Apple silicon based Macs able to boot off Areca Thunderbolt RAID storage?
External boot via 3rd party drivers is not supported on Apple silicon based Macs. ... - Q80042102 - Is there a way to config the ARC-8050T3U-6 installed 6 HDDs to recognize each HDD separately within my OS?
You can configure the raid box to JBOD mode. The raid box will automatically configure all connected drives as pass-through disks in JBOD mode. You ... - Q80052102 - ARC-5028T2 6 bay seems to stick in reboot cycle. When the unit was restarted, it now goes into a reboot loop.
Please remove ethernet cable and thunderbolt cable first, and execute a clean force power on test to see if the problem is related with thunderbolt port or ... - Q80062102 - ARC-8050T3U-6 Raid stopped working. Disk lights are cycling first red followed by blue and continue this cycle.
When ARC-8050T3U firmware is not properly started up, the LEDs will have this kind of behavior. This situation comes from the thunderbolt standby state corrupted. ... - Q10062102 - How to create a bootable USB drive to access the default EFI shell to launch the McBIOS RAID manager?
To access the UEFI menu, create a bootable USB drive with UEFI Shell (X64): Format your USB drive as FAT32 Create the following directory structure in the ... - Q10072102 - ASRock J5040-ITX is UEFI-Only (no CSM). How can RAID adapter configure the RAID 1 without "Press F6" option during boot with the J5040-ITX.
McBIOS manager can be launched using UEFI Shell. Please refer the faq Q10062102 - How to create a bootable USB drive to access the default UEFI shell to launch ... - Q10082102 - The ARC-1203 CPU temperature of the RAID controller is high (70°C). I would like to add a fan on the chipset. It is possible?
70°C is a normal working temperature, because the temperature is core temperature. It is higher than environment temperature. Firmware hardware monitoring feature will alarm if ... - Q10012103 - After ARC-1203-2I reboot tests with windows version 6.20.0.32, it occurred failed at the 10th restart.
This is the issue for ARC1200 and ARC1203 incorrect doorbell clear which causes OS volume S4 timeout. Update the driver version to Ver. 6.20.0.36 for this workaround. ... - Q80012103 - ARC-8050T3 Thunderbolt 3 RAID Storage it is not able to use Mac Book Pro M1 Editon. Please suggest any patch to update
The default MacOS Areca driver doesn’t work on new M1 Mac, only for Intel-based machine. The macOS 11 had not been integrated any universal KEXTs ... - Q80022103 - Does ARC-8050T3U RAID storage have any issue with Gigabyte Z390 Designare M/B?
ARC-8050T3U RAID storage is based on the Intel Thunderbolt TitanRidge JHL7440 Controller. But it has issue with Gigabyte Z390 Designare M/B that is based on Intel Thunderbolt ... - Q10022103 - Can the RAID controller supports the SNMP messages from the Management LAN of the ESXi?
CIM cannot handle the SNMP messages from the Management LAN of the ESXi. You can only support the SNMP message through your RAID controller with its’ own dedicated ... - Q10032103 - The fan on my ARC-1220 controller is starting to make noise. I expect it will fail soon. Where can I get a replacement?
The cooling fan is one of the traditional graphic card cooling fan on the market, you should able to buy it from the local computer ... - Q10042103 - I have an Intel SR1625UR server system with a passive SAS/SATA backplane + midplane. With an ARC-1222 in the system, this works as expected . I'm trying to get SSDs (Intel 530, Samsung 850 Evo ...) working in this system with my RAID controller, but I am not succeeding with my ARC-1882i.
Setting a limit of link speed 3G in advance features menu made the SSD drives work reliably and correctly on the 1882. On the 1883 that was ... - Q80032103 - Areca ARC-8050T3-24R storage units wont boot up when Dell 7820 and Dell 7920 PC is booting. The LED's become red and the storage is not appearing in Windows as disc partition. The only solution is to power off PC and then when Areca after power off the physically pull off the TB cable from Storage and then plug it again.
It is a compatible issue between the thunderbolt boxes and the Dell 7820 and Dell 7920 Windows 10 computer with Thunderbolt add-in card. You can check with ... - Q10052103 - SATA Power Up In Standby does not seem to work with ARC-1883ix-24 and latest firmware.
ARC-1883 RAID adapter ROC PL library does not support PM2 function. SATA Power Up In Standby does not work on ARC-1883 series RAID adapters. ... - Q10062103 - Does the 1884 models still support RAID-Controller based "Full Volume Encryption" like the 1882 series did or does it just support SED-Encryption ?
No, ARC-1884 does not support full volume encryption because the processor does not support ROC encryption engine. The SED-Encryption feature is the only encryption function for the ARC-1884. ... - Q10072103 - Samsung 980 Pro causes ARC-1886-6N2I RAID adapter "timeout" (300 s) at boot.
Samsung NVMe SSD 980 PRO has link issue when firmware version 1B2QGXA7 works under x2 mode. Update Samsung 980 PRO firmware from 1B2QGXA7 to 2B2QGXA7 can solve the issue. ... - Q10082103 - When iMac with MacOS 11.2.3 is in sleep mode, the ARC-8050T3 Raid storage is powering on every hour at the events log.
MacOS 11.2.3 has an “Enable Power Nap” option that allows checking mail and certain backup activities while the iMac Pro is in sleep mode. The ... - Q80042103 - When iMac with MacOS 11.2.3 is in sleep mode, the ARC-8050T3 Raid storage is powering on every hour at the events log.
MacOS 11.2.3 has an “Enable Power Nap” option that allows checking mail and certain backup activities while the iMac Pro is in sleep mode. The ... - Q60012103 - I have an iMac Pro with MacOS 11.2.3. I do video editing. Sometimes I copy many Gigabytes of date to/from the ARC-8050U3-6 RAID array with no problems. But sometimes I perform complex compositions using small amounts of video files. In these cases, my graphics processor needs an hour or more to process a few GB of data. This is when I have experienced issues accessing the disk array.
I turned off the “Put hard disks to sleep when possible” option. That solved the problem of array disk spin down. Turning off “Put hard ... - Q10012106 - Is there a way to run ArcHTTP so that it survives a reboot or a logout in Red Hat?
Add archttp into the cron list to be able to launch it while starts up. ... - Q10022106 - There has not seen any drives status direct in ESXi-7.0U1c-17325551 under Hardware - Storage - . The controller is seen as status unknown. Cim provider (1.0.4-21.04.27.180600) is installed.
Areca raid controllers are pure hardware based, so it is normal that system can not see physical drives after raid adapter. All these devices shown on ... - Q10012108 - Areca old firmware the Hardware Monitor page shows the temperatures of all installed drives. Newer raid cards and firmwares don’t show the HDD temperatures until you click on a slot.
Areca newer cards no longer collect drive temperatures because SAS controllers support hundred devices, it will need much longer time to inquiry temperature from all drives, and another ... - Q30012106 - Will Areca ARC-1330-8i support FSTRIM command for connected SATA SSDs in Linux OS (openSUSE LEAP 15.2) environment?
ARC-1330series HBA support FSTRIM command for connected SATA SSDs in Linux OS (openSUSE LEAP 15.2) environment. ... - Q80012106 - I have an ARC-8050T3U that I am trying to connect to a Thunder 3 port on a Windows 10 MSI motherboard - Z490i (Corsair) computer. When I can get it connected, usually through a hot plug event, it works great. If I reboot the computer, I lose the connection.
It is a compatible issue between the thunderbolt box and the motherboard. You can check with the motherboard vendor to see if there have newer bios ... - Q80022106 - ARC-8050T3U-12 is connected to Mac USB port using the USB cable. The computer recognizes the volume but arcHTTP cannot see it. In addition to that, the read/write speeds are topping at 41mbs.
Archttp can not see the raid box through the USB instead of thunderbolt port. Archttp communicate to ARC-8050T3U through the Areca device driver but USB ... - Q80032106 - There is a ARC-8050T3-12R array. Press and hold the switch, the array starts, but there is no display on the LCD screen, and the red light of the array hard disk flashes.
Reinstall the Thunderbolt daughterboard on the controller and it can now be turned on. ... - Q80012108 - When the 8050T3U-4 is plugged USB port and boots up right but there is a warning message with exclamation mark showing up in Windows.
For USB connections, you must have accessible volume before connecting the raid box to the host. USB is different from thunderbolt, you can not attach ... - Q10012111 - M.2 NVMe MICRON 7300PRO x1 on ARC-1886-6N2I creates RAID0 and found that M.2 MICRON 7300Pro is fail.
Due to this NVME did't support Common Clock mode, therefore it should be forced to SRIS mode on the RAID card. Please modify the corresponding clock configuration to SRIS mode. The corresponding clock configuration setting is available ... - Q10022111 - Does ARC-1203-2i work to boot mirrored SSD in VMware versions 7.0u3 or 6.7u3?
To boot vsphere 7.0u3 or 6.7u3 from ARC-1203 raid volume, you have to install the system to raid volume. But in vsphere 7.0u3 or 6.7u3 default ... - Q80012111 - Can not upgrade the latest driver/utility in install-mraid-20201224-BigSur.dmg Mac Pro 6,1 (2013)running Mac OS Catalina 10.15.7.
Please follow below steps to check any issue: (1). In Mac system information page, please check the Hardware > PCI page to see if the box is listed with ... - Q10012201 - The RAID 6 array using advanced format 512e drive is currently in degraded status with one failed drive. I've added the 4Kn drives as hot spares but the array wouldn't rebuild. Should I just get 512byte sector drives?
The 4kn drives can be used in arrays with 4k block size only. Array will use 512b block size if you create volume with LBA64 mode. ... - Q40012201 - ARC-1330 cannot detect the ARC-8042-12 volume using two SFF-8644 cables.
Two 4-lanes SAS ports on the SAS host adapter can be applied to the ARC-8042 RAID subsystem. ARC-8042 RAID subsystem firmware will assign as a wide port configuration to both ports. Choose the ... - Q60012201 - ARC-1330 cannot detect the ARC-8042-12 volume using two SFF-8644 cables.
Two 4-lanes SAS ports on the SAS host adapter can be applied to the ARC-8042 RAID subsystem. ARC-8042 RAID subsystem firmware will assign as a wide port configuration to both ports. Choose the ... - Q10022201 - The WS X299 SAGE motherboard will NOT detect the ARC-1886 card in any PCIe slot.
The non-detection of ARC-1886 card by Asus WS X299 SAGE motherboard has not been resolved by bootcode date: 8/24/2021 or later. ... - Q10012204 - The Linux cli64 command sometimes can not connect with the controller. When we issue the command there is a long pause and then the copyright message and an error of "GuiErrMsg: Timeout."
The issue is the sg device assigned by system may be locked by unknown reason. The cli communicates to the RAID card through the sg ... - Q80012204 - The arcHTTP64 script invokes usr/lib/python, which is not implemented anymore in macOS 12.
Monterey 12.3 has removed python in OS but our script will call python to launch the browser with properly IP address for your management. Please manually ... - Q80022204 - When M1 Mac navigates certain files (large image files up to 3GB) in Finder a kernel panic occurs and the system crashes. There is no issue at all using Intel machines with the same data.
Please temporary decrease the max command length to avoid system crash. In controller configuration page, the system configuration menu, there has a feature called 'Max Command ... - Q80012206 - I just upgraded to the new M1 Mac Studio Ultra running Mac OS Monterey. The ARC-8050T2 drives will mount but I can't seem to log into them and manage the raid or JBODs.
Monterey 12.3 has removed python in OS but our old version Archttp script will call python to launch the browser with properly IP address for ... - Q10012207 - There is no shortcut on the desktop or in the Programs menu to access the ARECA RAID manager. When I try to launch “ArcHttpSrvGUI.exe”, I see the message “Application has one instance running in the system”.
This message indicated the archttp already running background. The archttp shortcut is located on the Windows system tray area. ... - Q10022207 - SMC: CSE-826BAC4-R920LPB is installed an ARC-1886-16i with 2x Samsung PM9A3 NVMEs attached which getting lost in WebGUI after a Server-restart.
The “Int CNT1/2 NVME Link Width Config” default is “Auto” for configuring each connector 1X link lane. It needs to set CNT1/2 NVME Link Width ... - Q10032207 - Supermicro AS-2014CS-TR is installed an ARC-1886-16i (Firmware 1.62) with Intel P4510 NVMes. The drives not getting detected.
Supermicro AS-2014CS-TR uses the SFF-8654 [8X] to SFF-8654 [8X] for the RAID and Backplane. SFF-8654 to SFF-8654 + NVME HBA (SuperMicro backplane) has compatible behavior ... - Q80012207 - Macs M1 can work with ARC-8050T3U-12E external port Tape drive, but Tape drive can not work under Intel Macs.
Areca OS build-in driver is kernel extension. But Macs new OS no longer support kernel extensions driver update for Tape support. You need to change ... - Q80022207 - ARC-8050T3-24R works just fine on Intel iMac pro, but it won’t boot up with new Mac studio m1 max. M1 Mac can start up the controller if no drives connected.
ARC-8050T3-24R expander firmware supports the ability to spin up the disk drives sequentially or in groups, allowing the drives to come ready at the optimum time. But ... - Q10012208 - Raid card records the serial number of the HDD that had failed, but how many serial numbers does it record?
Raid controller records the latest 32 failed drive serial numbers. ... - Q40012208 - How about the SFP and link speed select with ARC-8088 32G FCRAID Engine?
Although the 32G fibre controller supports 32G/16G/8Gbps data rates, only 32Gbps & 16Gbps SFPs are supported. That is, even if the speed is set to ... - Q50012208 - ARC-4038-12 cannot detect any slot SATA HDD on-line remove, but no issue on SAS HDD.
Update the expander firmware to version 3.0.4 date: 2022-05-04 or later to fix this issue. Expander firmware can be updated through expander console or Areca raid ... - Q60012208 - How about the SFP and link speed select with ARC-8088 32G FCRAID Engine?
Although the 32G fibre controller supports 32G/16G/8Gbps data rates, only 32Gbps & 16Gbps SFPs are supported. That is, even if the speed is set to ... - Q80012208 - Can HDMI monitor work with DP port on the back of my Areca 4bay T3 with a DP/HDMI cable and eliminate the need for an external signal converter?
ARC-8050T3U DP port does not support HDMI signal, so it does not support level shift cables. It has to use the adapter cable with protocol translator chip ... - Q80022208 - Can Dell Precision 7920 Tower computers recognize the ARECA ARC-8050T3U-8?
The new Dell Precision 7920 Tower computer is Thunderbolt 3 and it properly recognizes ARECA ARC-8050T3U-8 from customer side verification. ... - Q80032208 - Apple keeps telling me that kernel extensions will not be supported in the future. What is the plan for ARC-8050T3U support on MacOS 13+?
Areca macOS build-in driver is kext extensions, and Apple plans to deprecate kext extensions and uses system extensions instead. It is the reason of that warning ... - Q80042208 - When I shutdown the MacPro7,1 installed ARC-1886-4N8I with 4x MTF-7300PRO-1920M2 NVMe SSD, it will reboot by itself with following message: "Power Off timed out in phase 'Notifying power plane drivers'. Total 30000 ms: vfs_unmountall: 846 ms".
This issue can be fixed by updating the x86-only driver to version 1.4.7-20220712. Areca macOS bundle x86-only driver persists on the system in /System/Library/Extensions/. But out of band (manual) ... - Q10022208 - When I shutdown the MacPro7,1 installed ARC-1886-4N8I with 4x MTF-7300PRO-1920M2 NVMe SSD, it will reboot by itself with following message: "Power Off timed out in phase 'Notifying power plane drivers'. Total 30000 ms: vfs_unmountall: 846 ms".
This issue can be fixed by updating the x86-only driver to version 1.4.7-20220712. Areca macOS bundle x86-only driver persists on the system in /System/Library/Extensions/. But out of band (manual) ... - Q80052208 - Hyper terminal connects to ARC-8050T3U, using port 992, get halted all the time, how to make connection?
The default telnet port is 993 for TLS connection. Since hyper terminal does not support TLS, please change the controller telnet port setting to 23 for hyper terminal management. ... - Q10032208 - Is there any specs on how loud the ARC-1883ix-12 fan noise? How many decibels?
The noise level of the cooling fan is 37dB (Max. 41 dB) ... - Q10042208 - Is there any specs on how loud the ARC-1886-4X12I fan noise? How many decibels?
The noise level of the cooling fan is 20dB. ... - Q10052208 - The Gigabyte Z390 DESIGNWARE M/B can not launch the ARC-1886 McBIOS RAID configuration utility message during the start-up sequence (after the system BIOS startup screen but before the operating system boots).
Select the Del tab from the Z390 DESIGNWARE startup screen to enter the Advanced Mode setupscreen. Select CSM Support items in the Boot option of the ... - Q10062208 - ARC-1203-2I is not getting RAID configuration utility on screen. Instead of getting Shell screen message on screen.
Shell screen message as below means M/B BIOS has included the UEFI Interactive Shell for ARC-1203-2I UEFI BIOS to launch the McBIOS RAID configuration utility. Make ... - Q10012212 - How to launch the ARC-1203 McBIOS RAID configuration utility message during the start-up sequence in the Advantech AIMB-707G2 M/B?
The Intel® 10 th //11 th generation processors with integrated graphics controllers only work UEFI BIOS (CSM=Disabled) mode. You can only launch ARC-1203 setup utility through ... - Q10022212 - Areca 1886 connects to Supermicro 2029U-TN24R4T with BPN-NVMe3-216A-N4 backplanes only detected one drive per switch.
Update the firmware to V1.65 or later version for this workaround. ... - Q10032212 - Is there any solution to do the areca raid configuration (McBIOS setup) on a UEFI only mainboard before the OS?
After firmware version 1.65, Areca RAID card ARCxxxx.BIN code creates a virtual bootable disk (UEFI OS) for RAID controller ARCxxxxUEFI.BIN code to launch the McBIOS ... - Q10022301 - I flashed the firmware to version 1.66 package then rebooted the machine, now it will only load the Areca setup utility and will not allow to boot into existed Windows. It continues to reboot into the same utility. Press F10 to reboot and it just goes back to the utility.
After firmware version 1.65, Areca RAID card ARCxxxx.BIN code creates a virtual bootable disk (UEFI OS) for RAID controller ARCxxxxUEFI.BIN code to launch the McBIOS ... - Q10032301 - ARC-1886-16I with Supermicro BPN-SAS3-LB16A-N10 can only get Micron_7450_MTFD_15363.0GB NVMe drives to work 16Gx1 speed not 16Gx4.
The backplane separates the SFF-8654[8X] to two 4X NVMe SFF-8639 receptacle connector. The “Int CNT1/2 NVME Link Width Config” in the RAID adapter is default ... - Q10012305 - How to disable a virtual bootable disk (UEFI OS) for RAID controller ARCxxxxUEFI.BIN code to launch the McBIOS setup utility?
Enable mainboard Secure Boot feature in system setup to disable the RAID controller ARCxxxxUEFI.BIN. ... - Q10022305 - Firmware version 1.67 deletes old version firmware NTP /SNMP/ Alert By Mail configuration all entered numbers and the user needs to fill in everything again.
Based on firmware version 1.67,this firmware will modify the IP related saving space for future IPv6 support, user must refill IP settings after new firmware ... - Q10012301 - Supermicro SYS-110P-WTR doesn’t detect the intel-3600 NVMe when using ARC-1886-16I (Firmware 1.63).
Supermicro SYS-110P-WTR (BPN-SAS3-LB16A-N10) and AS-2014CS-TR (BPN-SAS3-LA26A-N12) system use the SFF-8654 [8X] connector for connecting between ARC-1886-16I tri-mode RAID adapter and backplane. ARC-1886 firmware version 1.63 ... - Q10012407 -The system fails to reboot with ARC-1886 RAID controller card and Supermicro X13DEI, regardless with configured disks or without. RAID function is OK from system cold start.
Update the boot code to V1.68 or later version for this workaround. This workaround also applies X13DAi-T and X13DDW-A. ... - Q10022407 -Supermicro X13-DAI-T is experiencing an issue when Areca 1886-16i is connected. The motherboard is getting stuck on error code 92 DXE--BIOS PCI Bus Enumeration.
In motherboard bios console, configure the PCIe speed to Gen4, it is functioning properly. ... - Q10032407 -Will the ARC-1886-8X8I work with 2 SAS Cables attached to a dual expander JBOD?
Dual Path connection is not supported. Only ARC1883X has special firmware to support Dual Path connection. ... - Q10042407 -After updating the ARC-1686-2NOD card to 1.69, the fan remains very high (around 6300 RPM). Is this normal?
This firmware increase the fan speed as some drives have higher working temperature which may generate temperature problem. In raid web manager console, the advanced ... - Q10052407 - ARC-1203-8i was working normally as a normal Vmware power on. It has a warm boot problem with a controllerARC-1203-8i and a Supermicro X13sei-tf MB.
Flash Supermicro X13SEI BMC version 1.00.44 to new version is 1.02.04.This is working on X13SEI. ... - Q20012407 - Firmware version 1.67 deletes old version firmware NTP /SNMP/ Alert By Mail configuration all entered numbers and the user needs to fill in everything again.
Based on firmware version 1.67,this firmware will modify the IP related saving space for future IPv6 support, user must refill IP settings after new firmware ... - Q40012212 - Did Areca JBOD support to safe shutdown if ARC-1883X card connects to 2 8-bay ARC-4038 enclosures?
ARC-4038 JBOD enclosure has default enabled the “Connector Power Down Control” function, press the power on/off switch off does not turn off until no link ... - Q40012407 - Firmware version 1.67 deletes old version firmware NTP /SNMP/ Alert By Mail configuration all entered numbers and the user needs to fill in everything again.
Based on firmware version 1.67,this firmware will modify the IP related saving space for future IPv6 support, user must refill IP settings after new firmware ... - Q60012407 - Firmware version 1.67 deletes old version firmware NTP /SNMP/ Alert By Mail configuration all entered numbers and the user needs to fill in everything again.
Based on firmware version 1.67,this firmware will modify the IP related saving space for future IPv6 support, user must refill IP settings after new firmware ... - Q80012212 - Running Monterey 12.6 on an M1 Studio Ultra, ARC-8050T3-24R gets stuck in an infinite boot loop. If I remove the thunderbolt cable from the M1 Studio, allow the computer to fully boot up and log in, then plug the cable in I have no issue mounting it.
The M1 Mac does not wait enough time for the ARC-8050T3-24R to prepare the connected drives. This can be solved to login raid controller web ... - Q80022212 - Running Ventura on M1 Studio, the computer is restarting every time it wakes up from sleep attached with ARC-8050T3U-4/4A.
It only happens on Marvell ROC inside the ARC-8050T3U-4/4A. Update the firmware to V1.65 or later version for this workaround. ... - Q80032212 - Will ARC-8050T2 and 8050T3U-8 be compatible with MacOS Ventura update?
Areca had verified the latest driver that all areca RAID storage solutions work with new OS Ventura, no issue found so far. ... - Q80012301 - What is the power input range of the ARC-8050T3/T3U series Thunderbolt RAID storage?
It can work in 100-240V auto-ranging 50/60Hz AC. ... - Q80012305 -Intel-based Mac panic when shutdown if Samsung PM1643A SAS SSD is used. PM1643a needs 6~7 seconds for stop unit command, but MAC watchdog timeout will be triggered for about 2~3 seconds.
This is the kernel extension driver issue. Areca MacOS buildin driver is kernel extension. But Macs new OS no longer supports kernel extensions driver update for ... - Q80012407 - Firmware version 1.67 deletes old version firmware NTP /SNMP/ Alert By Mail configuration all entered numbers and the user needs to fill in everything again.
Based on firmware version 1.67,this firmware will modify the IP related saving space for future IPv6 support, user must refill IP settings after new firmware ... - Q90012408 - ARC-1886-16i in a PCIe G4 slot with 8x Seagate ST14000NM0081 Mach2 SAS HDD attached in a RAID5 configuration uses the AJA benchmark tool for measurements. The file size to 64GB only gets write speed at 3.6GB/s and read at very low 1GB/s.
After changing the “Read and Discard parity Data” setting to “Enabled”, the benchmark got the following result under Windows Server 2019 with 8x Mach.2 drive: ... - Q90022408 - After installation of the ARC-1686-4NOD into our HPE ProLiant DL385 Gen10 Plus server and rebooting, the server always boots straight into McBIOS instead of booting the installed OS.
After firmware version 1.65, Areca RAID card ARCxxxx.BIN code creates a virtual bootable disk (UEFI OS) for RAID controller ARCxxxxUEFI.BIN code to launch the McBIOS ... - Q10012408 - ARC-1203-8i will randomly drop WD8005FRYZ (firmware version: 01.01H101) disks at create volume.
This disk command respond over 9 or 10 seconds for create volume some condition. ARC-1203 firmware command timeout default is 8 seconds, so random kick ... - Q80012408 - The ARC-8050T3-SAN has a "simple SAN" function that can be managed in the MRAID utility. Is the same flow function managed by CLI?
If you don’t want to pay the cost for StorNext/Xsan or a clustered file system made for Mac OS and Microsoft Windows, Areca has supported ... - Q80022408 - Running Monterey 12.6 on an M1 Studio Ultra, ARC-8050T3U-6A works fine except it continues to spin down into some kind of low-power mode, and then immediately spin back up again, even if it's not being accessed and the computer is idle.
Mac OS includes an Energy Saver feature that can cause hard drives connected in or to the computer to spin down after a period of ... - Q90032408 - ARC-1886-16i with 15 SATA SSD in CSE-M28SAB Supermicro bays can detect all Kingston DC600M 7.68TB SATA SSD 15 disks when they are free. “Trim” after creating volume, two drives dropped.
SATA SSD is using 5V only, so it is more sensitive than HDDs. Power distribution is always a big matter on SSD applications as 5V ... - Q90042408 - Intel MAC via Thunderbolt 3 to ARC-1686 or 1886, the revision / firmware # of the device shows as "R001" regardless of what the device is.
Areca RAID controller does not present physical drives to the operating system, only logical drives. The logical drivers (volumes) revision / firmware # from the ... - Q10022408 - When setting up ARC-1883I the alerts with our SMTP server, it appears that the card is not sending the data to the correct IP (it's sending it to the external/Public IP) rather than the internal relay server that it should send it to.
ARC-1883I latest firmware does support domain name SMTP servers but not private domain name servers. For internal private servers, please use ip address instead. ... - Q10032408 - Raid 6 groups has 2 hard drives that failed, and one hard drive has been replaced first.If I replace the second hard drive, will the rebuilding time be counted with the first HDD? Or should we add more time?
These two rebuilds are separated because two failed drives were replaced separately.If you replace two failed drives at once, controller will rebuild raid6 volume with ... - Q10042408 - When areca cli64 exits from CTRL+D into the loop where CLI> is scrolled over and over again the screen.
API code does not support Ctrl D (EOF) command, please use EXIT command to leave cli. And non-interactive mode is not logout command needed. ... - Q90052408 - The Hyper-V PCI CentOS 6 hv_pci driver cannot handle ARC-1886 RAID adapter. But ARC-1883 works well.
Changing the RAID "System Configurations" setting "PCIE 64 Bit BAR" from the default of "Enabled" to "Disabled" and rebooting the system allows the RAID card ...
