Areca FAQ System - Q10031907 - The ARC-SAP email is working officially using Office365 (Microsoft) for the notification.

Q10031907 - The ARC-SAP email is working officially using Office365 (Microsoft) for the notification.

The Office365 or Outlook needs to use the "STARTTLS" not "SSL". Arc-SAP has added a drop-down box to choose the "STARTTLS" or "SSL" from version 1.50 date: 2019-07-12.

Tags: ArcSAP

Last update:: 2020-08-25 10:48
Author:: Simone
Revision:: 1.1

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Q10011801 - Is it possible to run HTTP management over SSL/HTTPS and/or SSH on ARC-1883ix?
Q10021801 - Seagate 8TB archive disks have issue with 1882i freezing/crashing machines.
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Q10011802 - macOS 10.13 High Sierra Security requires a user’s approval before loading third-party kernel extensions.
Q10021802 - ARC-1883x with In-Win 4U/72bay 12G JBOD can see the SAS expanders but cannot see any of the hard drives.
Q10031802 - Areca SNMP subagent can not work in Windows 10.
Q10041802 - Launch the ArcHTTP utility, there has nothing shown (blank) on the left column of the “ArcHTTP Configurations” screen.
Q10011805 - When powering on and the ARC-1203-2I RAID-BIOS starts, the firmware accepts absolutely no input from keyboard using Asus Mainboard P10S-V/4L BIOS3103.
Q10021805 - Data can be accessed using old SED key from a new regular ( not encrypted ) RAID set which creates from an deleted SED RAID sets without secure delete.
Q10031805 - ARC-1883LP is booting without any problem in lagacy mode. But if I try to configure it in UEFI mode the system doesn´t start any more.
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Q10051805 - How can we update the integrated expander on the ARC-1882IX-24?
Q10011807 - Does ARC-1883i RAID controller support secure boot for VMware 6.5?
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Q10031807 - ARC-1883LP card shows external expander before internal. Is it possible to change expander priority?
Q10041807 - What is the maximum password length for the bios / web interface?
Q10051807 - Does ARC-1883ix UEFI mode work with Asus board?
Q10061807 - ARC-1883x controller with VMware ESXi, 6.5.0, 7388607 running alc.exe, Error accepting SSL connection occurs on ESXi syslog.
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Q10081807 - ARC-1883x with Lenovo D3284 drive system can see the SAS expanders which are SEAGATE DEFAULT-SD-R24C/PMCSIERA but cannot see any of the hard drives.
Q10091807 - Is there any compatible issue with Toshiba 14TB disk drives (MG07ACA14TE)?
Q10101807 - ARC-9200 firmware is not able to register the Hitachi Ultrastar 4U Data102 we have here.
Q10011808 - ARC-1882X has the multiple login event issue on the event log using Firefox 60.02.
Q10021808 - Is Areca RAID controller driver a VMware native driver (Inbox)?
Q10031808 - Does ARC-1883 boot from the 4Kn disks?
Q10041808 - I cannot make my HDDs connected to Gooxi 12Gb SAS backplane using ARC-1884ixl.
Q10051808 - I have two WD4000FYYZ HDD, one Error Recovery Control seems disabled, other enabled.
Q10061808 - The ‘archttp’ would not start, complaining “service not running” or similar message with Windows 10 (Professional edition).
Q10071808 - Why enable the “Read And Discard Parity Data” option on the ‘Advanced Configuration” to improve the read performance.
Q10011811 - My degraded RAID set immediately claimed the inserted fully working HFS+ drive as a hot spare and all data now lost. Have you a fix for this problem?
Q10021811 - I packed Seagate HDD firmware in Areca format. But it hangs ARC-1203-8i
Q10031811 - Does your ARC-1883i UEFI code pass the Microsoft UEFI CA sign?
Q10041811 - When using X10DRi-F mainboard in UEFI and the ARC-1883LP set to Auto or UEFI mode the system freezes at BIOS 3.0a post code 92 (PCI initialization).
Q10051811 - I have 8 in a server that I am building, and the drives are. ST6000nm0285 drives are not detected by the ARC-1883i. Other SATA drives work in the enclosure with the card, how to do to make them visible?
Q10011901 - I created a raid10 on 4 ST2000NM0115 disks with a single 4TB volume. During POST the message appears that the controller BIOS is not loaded.
Q10021901 - Unlocked RAID Array not showing up in Ubuntu Linux 16.04.5
Q10031901 - If I try to create RAID volumes using Toshiba's HDD * 6, MN05ACA800, it does not start the initialization.
Q10041901 - The ARCHTTP Config opens in the Safari window but when I try to log into the card, it just gives me the username and password window over and over.
Q10051901 - ARC-1224/5028T2 cannot recognize more than one D3-S4510 SSD drive. With 12x6 or 1883 controllers the SSDs do not have such behavior.
Q10061901 - For video files, 1883X transfer is ok. But small audio files (about 3.67 MB file size) are low speed. Is there adjusted something then it becomes fast?
Q10011903 - Does your ARC-1884ixl UEFI code pass the Microsoft UEFI CA sign?
Q10021903 - Under Centos 6 32-bit Linux 4.4, we get slow write speed. # dd if=/dev/zero of=/mnt/das.h/testFile bs=100M count=1 oflag=dsync 1+0 records in 1+0 records out 104857600 bytes (105 MB) copied, 20.3667 s, 5.1 MB/s
Q10031903 - If disk sets to fail in the configuration, the ARC-1214 with the PCB revision 2.0 WebGUI crashes.
Q10041903 - Does ARC-1883 series support error injections to simulate SMART errors?
Q10051903 - I am having issues installing ARC-1203 driver on CENTOS 3.10.0-957.5.1.el7.x86_64. The kernel driver will no longer load after the update.
Q10061903 - ARC-1224-8i Ver2.0 cards downgraded to the firmware 1.54-2017-03-08, it causes the Motherboard video outputs to not output any video.
Q10071903 - Is ARC-1203-4i compatible with PCIe x2 slot bandwidth?
Q10081903 - I'm trying to install ArcHTTP on windows server 2019 essential, the installation starts but it stopping.
Q10091903 - Is there any example to tell what look the alert would be when SMATRT errors occurred?
Q10101903 - Controller is showing “Incompleted” and RAID not showing.
Q10011905 - The 1.56 firmware makes my DELL r720 unbootable - it stuck on "initializing firmware interfaces". I have switched back and boots again.
Q10011907 - For firmware version V1.51 2012-07-04, could you please clarify the below? 1. What is the maximum capacity per disk drive support? 2. What is the maximum capacity per volume set?
Q10021907 - How to configure the SSL and port settings on the ARC-SAP email setting?
Q10031907 - The ARC-SAP email is working officially using Office365 (Microsoft) for the notification.
Q10041907 - I can’t make the ARC-SAP in Windows 2019 to send with gmail server.
Q10021908 - What is the maximum HDD capacity of Areca RAID controller’s firmware?
Q10031908 - Has your ArcSAP for Mac been notarized?
Q10041908 - Can you have a special firmware to disable the “Volume Encryption” and “SED” encryption?
Q10011909 - Our custumer is running Supermicro X9DRI-LN4F+ (BIOS 3.0b) und ARC-1883 (Firmware 1.54 - 2016-11-23), booting hang at the POST screen with a B2 code.
Q10021909 - Downgrading the firmware to V1.55 3/23/2018, ARC-1883ix-16 card PCB Ver: 2.1 locks up after upgrading the firmware to V1.56 7/30/2019 again.
Q10031909 - ARC-1203 can't really wake up from W10 standby. It takes about 3 minutes with a black screen until the PC boots itself.
Q10011910 - The Seagate Nytro 3031 series + 1884 controllers mostly all SSDs are detected as failed when you do a normal restart.
Q10021910 - Can you send me Windows XP 32 Bit driver for ARC-1203-2i?
Q10031910 - I have started to use the areca RAID adapter build in Ethernet port. I can log in to telnet and http. How do I restrict access to the telnet port or SMTP?
Q10041910 - What is the max no. of SAS expander and enclosure Areca firmware supported?
Q10011911 - Could you please provide us the official driver disk ISO for RHEL 8.0 like it was included in the driver packages for RHEL 7.X?
Q10021911 - Is there a way to redirect all the event of the RAID card to the Windows event viewer?
Q10011912 - When I download the utility MRaid software, my Kaspersky antivirus always pops up after extracting it saying it contains a trojan horse.
Q10021912 - I tried ARC-12x3/1880 firmware but got "invald signature" while trying to update.
Q30011907 - When I try to download this driver install_arcsas-20180828 our I.T. department identifies this as containing malware and blocks the download.
Q30011909 - ARC-1330 BIOS V2.00 2018-07-10 can’t detect HDDs through ARC-8028.
Q30011911 - Does ARC-1320 HBA device driver support centos 7.6 for arm?
Q10012001 - One of my drives failed. I replaced it with a new drive but I can't tell if the RAID is rebuilding?
Q10022001 - When I create a Volume using Ultrastar He12 HUH721212AL4200 Disk Firmware Version = 0F29560, I get a "device removed" error for every drive at the beginning of initialization.
Q10032001 - We update OS CentOS 8.0 to 8.1, but boot is fail. Error Message is swap is not exist.
Q10012002 - When I try to start ArcSAP_Quick Manager on my Server 2012 with new hardware the program misses a dll.file.
Q10022002 - Can you advise please whether it is possible to boot from the ARC-1214 card with UEFI mode?
Q10032002 - Can your ARC-1883ix firmware periodically retry the configured NTP server?
Q10012003 - I have problem ARC-1882ix booting devices Firmware 1.56 on SuperMicro firmware 3.3, I’m searching for Firmware 1.52.
Q10022003 - After ARC-1883 updates the FW from V1.55 to V1.56 on the HP Server DL 380 Gen9, the operating system from the HDD of the Server RAID can no longer be started. It remains only the option of a reboot with F10.
Q10032003 - I was able to add the driver to windows, and I can see it in devices, but there is no post when booting to access the card. Can you help?
Q10042003 - The Supermicro X11SCH-LN4F can not find the ARC-1203 after initialization.
Q10052003 - ARC-1883X has the problem of a significant reduction read speed at AJA File Per Frame format.
Q10012009 - The Supermicro X11SCH-LN4F cannot find the ARC-1203 after initialization.
Q10022009 - I have an 1883x that I can't seem to get the new MacPro (2019) to recognize. I shut down and installed the HighPoint 7101A card in a PCIe slot and rebooted. Upon reboot, the 1883x was gone.
Q10032009 - What’s the different between the battery T121 and T121-12G?
Q10042009 - unRAID is unable to read the SMART information from any of the hard drives or temperature information from ARC-1883IX-12 configured in Pass-Through mode.
Q10052009 - We use a ARC-1882i in JBOD mode and i noticed that it does not presents enclosure/slots to the system.
Q10062009 - Do you have any alternate sector processing in the event of a Reading Error or similar failure?
Q10072009 - I just changed the admin password from 0000 to a new password (long word + number + #) and now I can't login to the web interface anymore (not with the old 0000 and not with the new password.
Q10082009 - If timeout errors on Areca RAID controller with SSDs happen more than once in the optional time, gives us the trigger to kill off timeout SSDs.
Q10012012 - Since update to WIN 1909 my ARECA Raid can't be found by the ArcSAP software anymore.
Q10022012 - ARC-1203-2I firmware version 1.56-2010-07-30 with SSDs under Win10 always appears SSD missed problem with cyclic restarts but without issue under 1.54.