Areca FAQ System - Q10060906 - Areca PCIe RAID adapter BIOS screen does not post during boot on Intel DG31PR and DG45ID motherboards. Is there a fix?

Q10060906 - Areca PCIe RAID adapter BIOS screen does not post during boot on Intel DG31PR and DG45ID motherboards. Is there a fix?

Enable "expansion card text" under SECURITY on Intel BIOS option.

Tags: BIOS, boot, motherboard, PCIe, RAID

Last update:: 2022-01-06 07:58
Author:: Simone
Revision:: 1.1

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Q10011101 - The ARC-1880ix-24 doesn’t work on an Intel S3000AHV PCIe 1.0a x8 bus. The controller showed its BIOS during boot, windows couldn't find it. It was also weird that pressing TAB/F6 during the raid BIOS had no effect.
Q10021101- I’m trying to compile the areca SNMP MIBs (any version) into HP-SIM. It is not possible for me. In my opinion the dependency MIB is missing.
Q10031101-My Solaris 10 system has no floppy drive. I want to use the driver update during install, so I can boot from the RAID array. I extracted the floppy image (ARCMSR.DD) and burned the DU folder onto a CD. When I try to use this CD at the option 5 Apply driver updates, Solaris says "extracting software in /dev/dsk/c0t0d0p0" but does not install any package.
Q10041101- Will support for 3TB hard drive be added in the next 3Gb/s SATA/SAS series RAID FW release?
Q10051101- Are there any known compatibility issues with the ARC-1880 and the Seagate 10k4 600GB SAS drives?
Q10061101- I've been trying to install the ArcHTTP software in Windows 2k8 R2 but continue you receive a Java error during the installation. The error is "javaw.exe has stopped working".
Q10011103 - I have a new dual Xeon server based on SuperMicro X8DTH-iF motherboard where I have installed one Areca ARC-1222. I am trying to install Windows 2008R2 64Bit, using both the CD-ROM Device Drivers (Storport) and the site driver. On both case after loading the driver I can read the partitions, but I cannot install the Operating System on it. The operating system report the following error: Windows is unable to install to the selected location Erorr: 0x80300001.
Q10021103 - Is there a problem known with the Alert By Mail feature? I have set all the parameters but do not receive an e-mail.
Q10031103 - We has tested the ARC-1880 with battery by pulling power during write to the RAID. In this case, the Areca BIOS fails to load on the following power up, so the NVS content cannot flush to restore the RAID data.
Q10041103 - I have several Western Digital hard drives WD1002FAEX. This drives are SATA-II and SATA-III compatible but my ARC-1680ix-24 connects to this drives at SATA-Il speed. Is there any setting that I can use to force the controller to connect at SATA-II speed?
Q10051103 - We have problems with the new Linux driver (arcmsr.1.20.0X.15-100729) for the raid controller ARC-1880. Our system is Linux debian 5.07 (lenny) amd64. Build the driver agains the XEN kernel (2.6.26-2-xen-amd64) we got following errors on boot time: arcmsr0: dma_alloc_coherent got error arcmsr0: arcmsr_alloc_ccb_pool got error
Q10061103 - Using ARC-1680LP with Supermicro SC216E1-R900UB, it displayed the following messages. "E3 5V Under Voltage", "E3 12V Under Voltage", "E3 5V Recovered", "E3 12V Recovered"
Q10011106 - We have a ARC-1880ix-16 card that is giving strange behavior. If we shut the machine down for a lengthy period of time, says 30 minutes or more, the next time it comes up, it doesn't see the Areca card. Instead, do a lspci shows a Megaraid controller. 06:00.0 Mass storage controller [0108]: LSI Logic / Symbios Logic LSI MegaSAS 9260 (rev 05) After a reboot, it shows this correctly 06:00.0 RAID bus controller: Areca Technology Corp. Device 1880 (rev 05)
Q10021106 - I am trying to expand a volume on ARC-1220. I added a disk to the raid set. The raid set now says degraded and IDE channel shows fail.
Q10031106 - I am having problems daisy chaining these SAS Enclosures to ARC-1880 RAID card. If only one enclosure is hooked up from the external rear SAS it works great, but as soon and I shutdown and connect another enclosure daisy chained to the first, it just times out and reboots over and over while saying waiting for f/w to become ready.
Q10041106 - Pull out a drive that was failing. Replace it with a better drive of the same capacity. Hot spare immediately became part of the raid set. New drive immediately became a hot spare. Volume State is listed as 'Need Rebuild', but nothing appears to be happening.
Q10051106 - I have a Mac Pro 10.6.7. Model 3,1 (3.2 GHz, dual). Ever since installing the Arc-1880ixl, it will not awaken from sleep. It freezes in the sleep mode and needs to be hard restarted.
Q10061106 - We have a problem during the installation of the drivers for the ARC-1210 on an ESXi 4.1.0 server. Following your instructions included in the read-me file of the driver package we use the Vmware vSphere CLI. The command "perl -vihostupdate …" returns the following error message: "This operation is NOT supported on 4.1.0 platform."
Q10071106 - When we have installed Internet Explorer 9 on Windows Server 2008R2, ArcHTTP 1.83 does not start correctly. When we downgrade to IE8 everything works fine.
Q10081106 - When I boot the OpenSUSE 11.4 xen kernel I got the following error: >arcmsr6: dma_allow_coherent got error.
Q10091106 - ARC-1880i Firmware 1.49 data:2011-02-18 with 4U x 36 bay Chassis Supermicro Chassis SC847E16-R1400UB: 24 bays in the front, backplane with LSI 2x36 SAS Expander and 12 bays in the back, backplane with LSI 2x28 SAS Expander. Plug in the front backplane only, sees all disks in the front and plug in the back backplane only, sees all disks in the back. But if I plug in both the front and the back, only sees the disks from the front backplane, and all disks from the back are missing.
Q10101106 - We just bought 11 x AS -1022G-NTF and added all of them a ARC-1212 on the riser card. What’s really strange is that the RAID boards run always during the POST (we can access to the firmware, build a RAID array, etc…) but when we are into OS, the system don’t see the RAID card !
Q10111106 - I'm currently testing Mac OS X Lion on my MacPro4,1 w/Areca ARC-1212. There is a severe Problem with the ArcMSR.kext shipping with both Developer Preview 3 and the latest Developer Preview 4 (11A480b): Each RAID Volume on the areca controller is detected under LUN 0 and LUN 1 and mounted twice, which of course causes severe file system corruption.
Q10121106 - Can we use the i-RAM on your SAS RAID adapters?
Q10011107 - When the upgrade FreeBSD 8.2 Stable kernel tries to boot, it panics with MTX duplicated use at arcmsr.c:2093. This is with the most recent driver imported in 8.4 on 06/06/2011. A kernel of 26-feb-2011 has a previous version 1.20.00.19 does not have this problem.
Q10021107 - I am having an issue with an Arc-1880x connected to a Dell MD1000. The issue is that the controller sees the disk shelf itself but not the disks inside of the shelf. One time the RAID card saw there are disks in the shelf. I created a RAID set, but when I rebooted the server, the RAID controller once again could not see any disks.
Q10031107 - We are trying a RAID recovery software for an Areca RAID 5 array, it has 4 options for parity distribution: Left symmetric, Left asymmetric, Right symmetric, Right asymmetric or Parity delay (1 or higher).
Q10041107 - The Seagate Constellation drive is a 6Gb SAS drive. Will this drive work with the ARC-1680-ix-12 on HP DL385 G5? I'm getting a "No IDE Drive" at the BIOS level?
Q10051107 - I have a FreeBSD dist named FreeNAS with 7.3 kernel and seems that this kind of OS is compatible with ARC-1880 series but the OS can't see the areca raid controller and the Disk.
Q10061107 - We are using your command line interface cli32 to monitor the state of the raid array. It works fine in most cases. When I try to launch the cli32 tool it get stalled during quite a long time and give me the following error message : GuiErrMsg: Timeout.
Q10011108 - We have the problem on Giga-byte GA-880GA M/B using ARC-1220 /w Backup Battery Unit. It reports data corrupts after a power failure on ARC-1220 /w Backup Battery Unit
Q10021108 - I recently purchased an ARC-1880ix-24 card. I have read in several places on your website that there is a Disk Stress Test that can be run from the SAP utility. Apparently it is a hidden option. How do I access DST and why is it hidden?
Q10031108 – Is it at all possible to have smartctl support for your newer SAS RAID controllers (like you have for the SATA models)?
Q10041108 - If we configure a RAID card (Say ARC-1880 series) with a certain setting, are we able to export the setting and reload back to a new card in the event if the card fails?
Q10051108 - I tried to build a raidset over 4xHUA723020ALA640 in the controller bios I saw a new option called "raid set mode". I was able to set "128 volumes" or "16 volumes". What is this option about?
Q10061108 - Is Areca EXSi driver not compatible with newly 5.0 released?
Q10011110 - I have a 1880ix connected to 7 Crucial M4 128GB SSD’s (0009 firmware) and I am having issues getting the system to boot normally. I use ARC1880ix-12 and crucial m4 512GB m4's firmware is 0001 or 0002 → OK and 0009 → canot boot.
Q10021110 - Our customer intends to use Supermicro 24 bays storage, it's important to boot from USB flash drive together with 24 units of hard disks from ARC-1680ix-24. I tested to attach any 8 channels for booting from USB flash drive without problem, but if I attach any 12 channels the MB fail to boot from USB flash drive.
Q10031110 - Do you test any of those Intel 320 Series SSD drives Areca controllers?
Q10041110 - I am now testing the compatibility issue of the existing driver for ARC-1880LP on "Mac OS X 10.7 Developer Preview Build 4 (Beta version)". I found the existing driver "V.1.33....." will not run on it.
Q10011111- Is Seagate ST3500414SS SAS2 drives compatible with ARC-1880i controller? I got many time outs and the kernel tries to reset the bus. “executing bus reset eh…”.
Q10021111- ARC-1880LP and tried to initialize a RAID with HUS723030ALS640 disks, but the system is stopping at exactly 26,6 % of initialization.
Q10031111- Are RAID controllers available from Areca that are UEFI-compliant?
Q10041111- There is not the same as before for Mac LION 10.7.2 when the user only needed to click on MRAID and the GUI would open.
Q10051111- Is there any way to load the Arc-1880 driver module from a Debian 6 boot media.
Q10061111- I have installed Solaris 10 05/08 on a raid 5 system installed fine and disks recognized running smoothly. However, in my system log files get the messages: Nov 24 14:15:28 soip10 arcmsr: [ID 809499 kern.notice] CCB state every 90 seconds.
Q10071111- Can Gigabyte main board with hyper EFI Bios support Windows 7 64 Bit on a GBT partition which is on a ARC-1680IX-24 Volume.
Q10011112 - Under VMWare ESXi 5.0, Areca Intel IOP series RAID controllers work correct on SuperMicro X9SCA-F BIOS Version: 1.1a. But it can not work with LSI ROC controller.
Q10021112- ARC-1882 as a bootable device will hang on the “Verifying DMI Pool” page of motherboard bios initialization. No-boot device is just fine.
Q10031112 - A customer complains the ARC-1680 performance on my NAS is too slow over 10G NIC. It was 700MB+/sec benchmarked it over webex.
Q10041112 - We have had a problem with our server, and found an entry in the Areca Event Log about "Power On With Battery Backup".
Q10051112 - Build a raidset over the controller bios. There is a new option called "raid set mode". I was able to set "128 volumes" or "16 volumes".
Q10061112 - With ARC-1880LP (1.49 2011-10-28), the RAID1 init for two Intel SSD 510 120GB, SSDSC2MH120A2K5 SSDs take 3:25h.
Q10071112 - RAID volume over 2TB capacity cannot be recognized after we install the RAID driver during XP installation.
Q10081112 - I install Microsoft Windows 7 in GPT mode with Areca ARC-1882i RAID volume on Asus P8Z68-V Pro, and I cannot boot into Microsoft Windows 7.
Q10011001 - On one of our RAID servers with Areca 1680ix-24, we received following errors: 2009-7-31 15:38:48 H/W Monitor Fan Recovered 2009-7-31 15:38:18 H/W Monitor Fan Failed
Q10021001 - I can’t connect RAID setting page with Safari of Mac that installs ARC-1680. Is there something a necessary setting?
Q10031001 - System will not get past ARC-1680ix card bios boot screen when plugged into Promise e610p raid array using external SAS connector. When the cable is unplugged during boot system gets to windows fine. System runs fine as long as it is not connected to the raid array.
Q10041001 - User upgraded the MAC OS-X to 10.5.8. Upgraded the Areca firmware version to 1.4.7 from www.areca.com.tw, and then loaded in the updated driver for the card. Once he did this, the ARC-1221x drive array no longer mounted. He could see the drives in MRAID (using Firefox at http://localhost:81), but no errors were shown, and everything appeared to be normal. However, the drive array was no longer seen by the Macintosh computer.
Q10051001 - The ARC-1202 RAID card has another problem. Windows 7 takes forever to boot (~ 4 hours) after I installed the card Driver v6.20.0.19 (2009-09-23).
Q10061001 - I just installed Windows 7 on my computer with ARC-1231Ml, no problem, only I also want to install the 64bit version. Using the drivers located at: ftp://ftp.areca.com.tw. The raid is not recognized, I am forced to use the 32bit drivers to see my raid but the installation is defective.
Q10071001 - I have a problem getting the "alert by mail configuration" to work through the ARCHTTP proxy when the local firewall is enabled on the host OS - Windows 2008 SP2 x64. How does the ARCHTTP proxy work, and how do I make it function through the firewall? If I simply disable the firewall, the alerts are working, but that is not a solution.
Q10081001 - We are experiencing problems with an Arc-1130. When we insert a new drive, it is not detected by the controller, if we reboot the system the controller rescans the disks and detects the drives, its ok. But only after a reboot. It seems the controller needs to rescan its ports to detect the disks but this causes us problems because we have to reboot the system every time.
Q10091001 - I noticed the line "PMC Expander + SATA Hdd performance" in the change log for the firmware 1.48 update. I wondered if you could provide more description of what the change means. I have a storage blog where I frequently recommend Arc-1680 cards to people, to use in combination with the HP SAS Expander, which is a PMC-based expander.
Q10101001 - I have the ARC-1220 card and I was wondering if it worked correctly with Western Digital's new Advanced Format drives? The ones use 4 Kilobyte sectors instead of 512 Byte.
Q10011005 - Customer use ARC-1280ML (1.48 firmware) with Supermicro X8DTE (intel 5520 chip), X8DT3-LN4F and Asus Z8PE-D18, OS is Windows 2008 64bit (they use Windows 2003 64bit also), every time he finish initialize volume (RAID 5 or 6), his system will show blue screen. If he downgrades 1280ML to 1.47, everything works fine.
Q10021005 - When will TRIM support be available in the driver for the ARC-1231ML and related products?
Q10031005 - I am working on a Debian x64 configuration, and I would like to launch automatically the Archttp64 daemon automatically with the OS, without any windows appear under the desktop. I have unpacked into /bin and Chmod +x the Archttp64 file, when I launch it in a terminal windows it works fine. The goal is now to install as service.
Q10041005 - Do you support SPC-3 function on your external RAID controller?
Q10011006 - I used GPT and NTFS which is supposed to work to 256TB. I expanded it from14TB to 16TB without issue but for some reason I can't consume all the free space from the newly expanded VolumeSet.
Q10021006 - Are the Areca ARC-1680 series RAID adapters compatible with this chassis' backplane using the 6Gb/s SAS-2 expander?
Q10011012 - I am trying to get my Areca ARC-1680ix-24 to work with an HP PCIe SAS Expander Card 468406-B21 (firmware 2.02). So far I have been unsuccessful. Although the HP enclosure shows up in MacRaid, attached drives are not detected.
Q10021012 - We are interested in a big project with ARC-1300ix-16. Do you have any idea of how to "turn-on" the lights of a bad drive by the SGPIO/SES2 under Linux environment?
Q10031012 - We have successfully installed the areca driver for VMware, and can use it as datapool. But how can I monitor the state of the RAID-Pool? How do we get informed about broken disks?
Q10041012 - The SAS interface is ST32000444SS and the SATA interface is ST32000644NS. We would like to build up some high power servers using ARC-1680ix-24's. There are write issues, but reads ok. Drive writes fine for a few seconds at around 142MB/sec, then it drops to 3.6MB/sec and stays there.
Q10051012 - We are aware that the Areca ARC-1680 has a NIC on the back that is able to send the traps directly, but we have been unable to correctly decode the traps thrown from the ArcHttp64 binary. We are attempting to use the ArcHttp64 process to monitor and send traps for our system.
Q10061012 - There is no progress information in the ARC-1680 volume information screen. Only the text 'Need init' shows on its screen.
Q10071012 - We are setting up some systems here using the ASUS KGPE-D16 motherboard with dual AMD 6128 AMD Magny-Cours and 16GB of memory ( 4 X Apacer 4GB DIMMs), and are seeing a problem with the ARC-1261ML controller card. The ARC-1261 is hanging when I try and go into the BIOS and create a RAID set.
Q10081012 - The system is q9400 core2quad with ARC-1200 raid1 2xHDD. Getting the following error in dmesg of system Sep 19 01:50:44 dedi kernel: (probe16:arcmsr0:0:16:0): inquiry data fails comparison at DV1 step.
Q10091012 - When using various LSI 2108 controllers from LSI and Areca (ARC-1880 series) on the X7SBE motherboard, none of the LSI 2108-based controllers post. How can this be fixed?
Q10101012 - The Areca ARC-1680ix-12 has detected problem on the WDC WD6000HLHX 6Gb/s SATA HDD, do you have any solution?
Q10111012 - We recently updated the firmware on our ARC-1231ML to the latest revision on your website and the card is only issuing 256 byte read completions. Prior to the firmware update, the card was responding with 512 byte completions. Why was this changed?
Q10121012 - I learned from the Web that the ARC-1880 has issues with the Mac Pro, and that Areca is already working to fix this issue.
Q10131012 - My machine is a Mac Pro Nehalem 2009 with 16GB of memory. On wakeup (after going to sleep), I'm getting Kernel Panic errors on ArcHttp if I restart the machine I do not get this error.
Q10141012 - I'm not able to make my Seagate Constellation ES SED SAS drives to work with my Areca ARC-1212-4i controller.
Q10151012 - I'm running OpenBSD 4.6 i386 on an Areca ARC-1680i controller. Unfortunately, bioctl doesn't show the array status (online, degraded, failed, etc.).
Q10161012 - We had terribly bad performance on a big expensive machine with 2x 24-disk ARC-1680. Bootdisks are Intel X25 SSDs. Customer wants all that to function with Solarisinstall+ZFS file system. After the install, when you test the throughput, you will be at about one THIRD of the expected performance: unacceptable.
Q10171012 - We have a 10 order of 8TB R5 units (ARC-1201) built up and we appear to be having DHCP IP issues. I have DHCP enabled but the Current IP Address is still the Local IP Address (Static IP). It doesn’t appear to be releasing the Static and/or pulling in a DHCP.
Q10181012 - I'm trying to expand my RaidSet from 8x Hitachi 2TB RAID-5 to 9x Hitachi 2TB RAID-5. I received the "Expand RaidSet" event but not the following "Start Migrating". Volume state is "Need Migrate".
Q10010902- I have had the problem with ARC-1221x volume mounting and 10.5.6 upgrade. I have OS (reverted back to 10.5.5) installed on internal drive. I am getting errors when trying to run recommended driver update (132_81223). Tried to install with and without ext RAID connected, also tried to install as 'root' user. We got the following errors. Install File: /System/Library/Extensions/ArcMSR.kext/Contents/MacOS/ArcMSR Status: ERROR
Q10020902- I deleted RAID and created new with MRAID browser. How can I come back the information which was on old RAID system?
Q10030902- I need the Windows 2000 Advanced Server driver for the ARC-1222 SAS v1.0 RAID controller.
Q10040902- Since 1-1-2009 the time setting on the ARC-1222 is confused and not correct. Used all kind of NTP servers, but at the NTP settings it stated that the date is somewhere in 1990. At the event section it says it’s 2022.
Q10050902- The 1500GB Seagate hard drive (ST31500341AS 1.5TB Disk Firmware Version: SD17) connected to an ARC-1260 seems to have some troubles. We switch off NCQ and read back cache. We can define such a disk as "pass through" in the running system and it works fine. When restarting the system the card creates an endless hang with the message "waiting for the firmware to become ready".
Q10060902- I have a ARC-1220, in a server running FreeBSD 6.1, but I can not get the HD's temperature using the application cli32, I try to use the http proxy but also did not get the expected result.
Q10070902- I have ARC-1231 controller. Can you please explain the difference between using disks in JBOD mode and using disks in pass-through mode. I have a feeling that the controller uses it's onboard cache when in pass-through mode. Is this the case?
Q10080902- I have a ARC-1231ML, and I am writing to ask for your recommendations regarding its use. Is it possible to use this card in conjunction with an external 12 bay chassis? I am hoping to mount the 12 RAID drives outside of the host PC chassis.
Q10090902- What driver is best to use for testing Windows 7 Beta? All drivers I try to use seem to crash my system.
Q10010903- I created 5x1TB RAID 5 array w/ 5 Samsung F1 1TB drives. Things worked fine. Then I wanted to add an additional group of Samsung F1 drives to the array but the ARC-1280 firmware 1.43 was having an issue with the newly attached drives and they were showing up as "failed" in the Raid Console (and the ARC-1280 was beeping, driving me crazy).
Q10020903- I'm new to your line of products and was wondering what the steps are to replace a defective drive into an existing array. I have the ARC-1220 controller and a tried to replace the defective with a new HD but the array did not rebuild on its own. Do I have to do something manually to get it to work?
Q10030903- I am trying to install server 2008 with the 64 bit driver listed for server 2008 on areca website. The install process will not accept the driver because it is not signed (32 bit Storport driver appears to work). Do you have any suggestions on guidance on getting the 64bit driver to load?
Q10040903- At system boot the controller shows two arrays of which one has failed and one is successful. This is strange because the ARC-1200 supports only 2 disks and one array with two disks is fine. The web interface only shows one raid set. I only see the second raid set when I boot the system. Also, when entering the RAID Bios with F6, I only see one RAID set. The second RAID set shown at bootup has exactly the same name as the RAID set that I am using now.
Q10050903- I am using ARC-1680 with MacOS X 10.5.6 and driver version: 1.3.2. The WEB UI is not responding to the password I have set. It shows me some of the interface but repeatedly asks for the password, saying the one I have set is incorrect.
Q10060903- I am trying to use an ARC-1220 with a Supermicro X7DWN+ motherboard with 32GB of memory running Linux RHEL5.2 .With drives attached to the RAID card, the motherboard BIOS goes through its steps but halts once it reaches the final screen before handing off to the OS. There is no error message. Without any attached drives the system appears to boot normally. However, if during BIOS posting I try and enter the RAID card's BIOS the system will hang at the selection screen.
Q10070903- When my ARC-1680ix-24 is installed in my Intel DG45ID system, the system does not display anything during boot. I can access the 1680 via the integrated Ethernet port, but the rest of the system is unusable. As soon as the 1680 is removed, the system operates and displays normally.
Q10010906 - I added a new raidset and volume using the CLI. I had no problems. I issued the command: rsf offline raid=2 Now the raidset no longer appears anywhere in the CLI. There is no "online" command p0. How do I get this raid volume back online without rebooting?
Q10020906 - From the Ethernet port, we got the initialization percentage 1228.8% on the ARC-1680i RAID set.
Q10030906 - We have the ARC-1130 SATA RAID adapter with firmware version F/W 1.43. Remove failed HDD and put new HDD as HotSpare HDD (at Ch2), but the port (Ch2) does not respond. Status LED does not light and no Event Log for these actions recorded.
Q10040906 - I have a problem to update the firmware. My Areca 1220 comes with any BIOS and I can’t update BIOS with DosFlash. When I put nflash xxx.bin the program do not anything.
Q10050906 - I get a blue screen while installing Windows with the IRQL_NOT_LESS_OR_EQUAL error message when the Windows installation CD does not include an integrated service pack.
Q10060906 - Areca PCIe RAID adapter BIOS screen does not post during boot on Intel DG31PR and DG45ID motherboards. Is there a fix?
Q10070906 - Will the ARC-1280ML work with in a system that is using the Windows Home Server operating system?
Q10080906 - Are there drivers in VMware ESX 3.5.x for any of the Areca SAS RAID adapters? I run a test VMware ESX instance in my lab, and I would like to buy one of your adapters, but I need to ensure that it will be functional.
Q10090906 - It is impossible to update bios, firmware, boot for ARC-1200. Did all file flash under the following instruction? nflash arc1200firm.bin/c0 (as tried 1, 2, 3) Always writes: ARC1200FIRM.BIN File Not ExitsQ-