Areca FAQ System - Q10021304 - I load newest version of the SAP program, v1.41, the SAP utility no longer starts, errors with STmonHT.exe Entry Point not found.

Q10021304 - I load newest version of the SAP program, v1.41, the SAP utility no longer starts, errors with STmonHT.exe Entry Point not found.

This issue can be fixed by the SAP newer version 1.42 from the web site or ftp site.

Tags: SAP

Last update:: 2015-08-24 09:57
Author:: Simone
Revision:: 1.1

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Q10011301 - I have a problem with our Areca 1880ix-12 controllers and DataCore SANsymphony 9.0 PSP1, for some reason the system becomes unresponsive and the warning arcs_a64 message keep appearing in the windows event log.
Q10021301 - ARC-1222 controllers has “Blue Screen” error right after finishing the installation of the OS which is Win Server 2003 R2 Std 32Bit. We tested the 64 Bit Version of this OS and its working fine.
Q10031301 - Toshiba hard drives are not on your hardware compatibility list. Has there been any testing with Toshiba drives?
Q10041301 - I have gotten the following event message on the ARC-1680ix controller. > 2012-04-20 03:11:20 Enc#2 SLOT 06 Device Removed > 2012-04-20 03:11:19 Enc#2 SLOT 06 Device Inserted > 2012-04-20 03:11:12 Enc#2 SLOT 06 Time Out Error
Q10051301 - Can I use your current ARCHTTP for Areca DAS (SAS-to-SAS RAID)? I make it using “inband”, not successful.
Q10061301 - Execute, "vsf info", and, "rsf info", at the CLI on ARC-1880ixl RAID controller, when heavy accessing, it hangs.
Q10011302 - I just installed ARCHTTP the newest version 2.x.x, but it doesn’t recognize controller.
Q10021302 - My brand new OCZ Vertex 4 64 GB drives are working only in SATA/150 mode while there should be SATA/300 mode on the ARC-1680ix-24.
Q10031302 - After installing driver version 6.20.0.25 on Windows 8 Pro 64bit the RAID volumes provided by my ARC-1220 appear in the Windows "Safely Remove Hardware and Eject Media" tool. It says "Eject Areca-VOL#00 SCSI Disk Device". This did not appear with driver version 6.20.0.22.
Q10011303 - With each new firmware, the boot time for the controller has increased. The version before 1.41 would boot in about 12 seconds. 1.41 took about 20-28 seconds. Now version 1.51 takes about 40 seconds. Why is each new version taking longer for the firmware to boot?
Q10021303 - Mac OS X 10.8.2 built-in driver detects 1882X card and his volume and can use it without any problem. When we try to install mraid, the installation will freeze.
Q10031303 - ARC-1880ix-16 has a mistake in controller firmware, LED control command did not been properly forwarded. It shows the function "Empty HDD Slot LED" no effect.
Q10041303 - I bought areca 1213-4i. I know, that yours adapter can create raid in MBR with 3 TB and more, but i don't understand how to do it.
Q10011304 - Areca Archttp cannot specify a name for smtp server in mail configuration. You can't put in an ip number, for example, Gmail smtp servers as that doesn't work.
Q10021304 - I load newest version of the SAP program, v1.41, the SAP utility no longer starts, errors with STmonHT.exe Entry Point not found.
Q10031304 - ARC-1882ix-16 BIOS does not show on cold boot with Supermicro X8DT3-LN4F BIOS version = 2.1.
Q10041304 - I'm using ArcHTTP 2.2.3. Threre are no problems on controller. But a very big log file named "errorlog" is created in the archttp program folder.
Q10051304 - Using 4G RAM on Arc-1882IX, I'm seeing reports on "***SDRAM Not Fast***" and unable to get past this screen during boot.
Q10061304 - Areca 1882i with firmware Version = V1.51 2013-01-23, I set up a passthrough SSD, all settings in web interface are ok but I cann’t see this passthrough disk on Mac Pro disk utility
Q10071304 - I cannot see RAID 1 volume on the ARC-1200 board. I added Areca ESXI arcmsr 1.20.0.15 driver to the ESXI 5.1 ISO media.
Q10081304 - Updated ARC-1882ix-12 to bootcode date: 2013-4-2 on your website and now my HP Z820 computer BIOS = 3.06 will not boot.
Q10091304 - Using WD Red 2TB Raid drives, ARC-8050 has indicated Incomplete Raid on restart.
Q10011305 - Do you know if the 1882 Windows 2008 Server R2 driver ( arcm_a64.sys v6.20.0.22) supports 64 bit addressing per this Microsoft Knowledge base article? http://support.microsoft.com/?id=2468345
Q10021305 - I am having trouble loading the RAID driver using the Windows 7 x64 recovery disk. The problem is when I load OEMSETUP.INF a dozen models show up, but the text to the right which would identify the appropriate model is not visible! How can I load the right driver for 1882ix-16?
Q10011307 - Updating ARC1214BOOT.BIN via cli64 got "Firmware CRC Error". Updating f/w by web console via RJ45 and Archttp is working well.
Q10021307 - I recently added 2 drives and expanded the RAID and the volume. Now the computer (MacPro) still sees the Volume with 8TB size when it should be 12TB.
Q10031307 - Using the “Set Disk To Be Failed” to kill out the disk, it can show normal status on other RAID adapters.
Q10041307 - I am using the ArcHTTP email alerts set to warning messages from my areca cards, every day I receive 2 emails saying there has been a proxy or in-band http log in, but no one logged in at that time.
Q10051307 - Will a bad disk cause a controller "timeout" (300 s) at boot?
Q10061307 - Areca 1224 volume can be ejected without confirmation, if there is no activity on it. This requires restart which is not acceptable for us.
Q10071307 - We have a server using ARC-1222 with Windows 2012 installed with Areca driver version 6.20.00.26 which was running without problems. It has something wrong with 6.20.00.27 for Windows 2012.
Q10081307 - What are the safe ranges for the ARC-1882 processor temperature?
Q10091307 - The HP Compaq Elite 8300 MBIOS=K01 v02.05 hangs when attempting to access ARC-1214-4I RAID controller BIOS configuration via TAB or F6.
Q10101307 - Updating to the latest Windows driver we found our system to be unbootable. How can we roll the driver back to the last version?
Q10011308 - Install W2K8 on a two array partition of the ARC-1222. The driver loading and RAID volumes are now listed. Unfortunately, when I try to install (Disk 1 Partition 1, 232.8 GB, Type: System), Windows throws: “Setup was unable to create a new system partition or locate an existing system partition”.
Q10021308 - I got issue when I install Win 2012 using ARC-1213-4i, write through mode and 4x WD5003ABYX (3 for RAID 5 & 1 for hotspare). After completed the installation, the first time boot in the OS, the system shows DPC_WATCHDOG_VIOLATION error.
Q10031308 - The ARC-1213-4I not only supports to create RAID 6 volume with 3 disks, but now it allows users to install OS on it.
Q10041308 - Will the ARC-1224-8I work with Windows 2000?
Q10051308 - I updated the ARC-1200 Windows XP (x86) driver to version 6.20.00.28 and in device manager. I also get one other device called "Raid dummy device other SCSI device" appearing in question mark which does not accept the driver.
Q10061308 - We receive the error message when installing Archttp under the Mac 10.8.x for installer from an "unidentified developer".
Q10071308 - Would it be possible for you to provide a custom ESXi 5.x install image with arcmsr included?
Q10081308 - Is there a way to tell from the unix command line if the RAID controller is a -12, -16 or -24?
Q10011309 - File "ARC1880BIOS.BIN" contained in Firmware V1.52 for the 1880/1213/1223 series fails to update using either DosFlash [V1.50] or ArcHttp [V2.3.4].
Q10021309 - ARC1223-8X can not detect by GA-B75-D3V（Rev1.1).
Q10031309 - ARC-1221 has a drive that I can't identify, my identify drive cable is not installed nor supported, since I have 3 internal enclosures with 13 bays everything is mixed up, I need a way to identify all my drives without having to reconstruct my raid every time.
Q10041309 - I upgraded my server from vmware ESXi5.1U1 to ESXi5.5 and the Areca-driver didn’t work properly after that.
Q10011310 - In some of the newer cards there is a function to flag a drive as not failed, is that possible for ARC-1280 card?
Q10021310 - It is a 1882, volume RAID-5 over 3 disks with “encryption AES256 Key”. When I tried: prompt>cli32 vsf genkey, it says ErrMsg: Invalid Command.
Q10031310 - Will the current 5.1 VMware driver work in the newest release of VMware esxi 5.5?
Q10041310 - ARC-1882 RAID controllers are attempting to present 120 hard drives across 5 chassis (main unit and 4 expansions) but can only see 118.
Q10051310 - Does your RAID cards support something like “Advanced Data Mirroring“?
Q10061310 - I have three Samsung 840 EVO SSDs on ARC-1264il-12 and every time I install windows, the array I'm installing to break.
Q10071310 - Will the current version of the Mac OS X driver, version 1.3.7, work correctly with the just released next version of Mac OS X Mavericks, version 10.9?
Q10081310 - Customer upgraded Mac OS X from 10.8 to 10.9 successfully. However, Archttp wouldn't run from the desktop.
Q10011311 - We have an issue on X9SRI-F where if we use riser RR1U-E8 it cannot detect the ARC-1213-4I RAID controller.
Q10031311 - Under MAC PRO machine, update to firmware 1.52 all files , and then reboot，it can not boot from the original bootable volume on the RAID controller.
Q10041311 - How many ARC-1882i can be installed in the same server board? When system installed five (5) ARC-1882i, ONLY four (4) can be recognized.
Q10051311 - My ARC-1210 shows within Windows 7 as removable drive (icon in task bar).
Q10061311 - Do you have a driver disk for Debian-Linux (also Ubuntu, XUbuntu) which allows installation/boot with ARC-1224-8I controller?
Q10071311 - The volume keeps failing drives when using Seagate Barracuda 7200.14 drives (models: ST3000DM001, ST2500DM001, ST2000DM001, or ST1000DM003). Is this a any issue with those drives?
Q10081311 - For local system which has the Areca card installed, but what if I need to get the event message from another system in the network?
Q10091311 - I'm trying to get a PCIe RAID adapter volume available as a LUN for XSAN. It seems that without FC hardware attached to a machine, I can't even start the service.
Q10101311 - Black screen crashes on Mac pro with ARC-1214-8I when Mac pro reboots again.
Q10011312 - I am not able to access/see the ARECA RAID bios upon using Gigabyte z77-up5 TH M/B.
Q10021312 - I have an Areca 1882ix-12 card with firmware 1.51 and upgrade to firmware 1.52. I reboot my Gigabyte GA-Z77X-D3H, the card 'disappears'. It simply won't get detected unless I remove my graphics card and use the built in Intel HD4000 graphics integrated to the CPU.
Q10031312 - SuperMicro X9DRW-iF can not work with ARC-1882ix-24 using Riser card RSC-R2UW-4E8 on the upper slot.
Q10041312 - I would like to know if it’s possible to do an unattended or silent installation of Archttp and Arc CLI?
Q10051312 - I would like Areca 1200 Raid manage on Hyper-V R2 OS (Windows Core installation) but ArcHTTP is installed through DOS command line.
Q10061312 - Expand the volume set, Windows does not show the added capacity. Windows shows original capacity before and after the expansion.