It is a compatible issue between the thunderbolt box and the motherboard using Thunderbolt 3 active cable. You can check with the motherboard vendor to see if there have newer bios or driver available for the thunderbolt port. Otherwise you can use the shorter passive thunderbolt cable or Thunderbolt 4 active cable to fix this issue. The shorter thunderbolt passive cables have different behavior compared with active cables.
Tags: ARC-8050T3U, cable, Windows 10