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2015 to 2017: Q10171501 - Can we directly install of ARC-12x4 with Ubuntu Server 14.04.1 LTS?
Answer: You have to firstly install the system into a separated drive, update raid card driver next, and then clone the system into a volume on ...
2010 to 2015: Q30011503 - Ubuntu kernel version 3.5.17 gets kernel panic after ARC-1320 HBA driver is loaded
Answer: These known LTFS issues were fixed by the driver version 1.1.6.141103. ...
2014: Q10031404 - I always meet the problem that said "no rules to make target 'kernel/bounds.c',
Answer: You need to make sure when you compile your code it’s pointing to the linux source and not the headers. Please reference the similar discussions ...
2014: Q10081404 - Is it impossible to install debian or ubuntu on the RAID-controller ARC-1214-4I?
Answer: The linux kernel building driver does not support this new 1214. Debian has no option to load driver while system installation. If you would like ...
2014: Q10151404 - OpenE (V7 UP12) got the kernelpanic/call trace errors during IO with ARC-1883.
Answer: This is an interrupt issue on linux kernel with ARC-1883. This has been fixed in linux source arcmsr-1.30.0X.18-20140417 driver version or later. ...
2014: Q10161404 - ARC-1883 has kernel panic on Ubuntu server 12.04 LTS with X9DRH-IF. In the
Answer: This is an interrupt issue on linux kernel with ARC-1883. This issue has been fixed in linux source arcmsr-1.30.0X.18-20140417 driver version or later. ...
2014: Q10011406 - Compile the arcmsr-1.30.0X.19-140509.zip driver on the kernel 2.6.32, it shows the error: ‘SCSI_QDEPTH_DEFAULT’
Answer: It is a condition compile error, please use driver code higher than arcmsr-1.30.0X.19-140509.zip version. ...
2014: Q10021407 - ARC-1882ix-24 is resetting all the time and aborts write commands after upgrading Linux
Answer: The kernel building driver is out of date which may not be good enough on these new kernels. Areca has submitted the driver patch to ...
2014: Q10081410 - The latest Linux kernel 3.17 still has an obsolete driver, version 1.20.00.15 2010/08/05. Could you send
Answer: Our latest Linux driver source with ARC-12x4 supported will be included into Linux kernel 3.18. ...
2012 to 2013: Q10061311 - Do you have a driver disk for Debian-Linux (also Ubuntu, XUbuntu) which allows
Answer: ARC-12x4 series linux code are waiting to merge into kernel tree. debian, ubuntu or xubuntu has no such option to allow user load additional driver package ...

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