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2015 to 2017: Q10031501 - After enabling ARC-1883 “SATA Power Up In Standby “ with Adata’s SX900, a
Answer: This is a bug of Adata’s SX900 firmware that can’t response correctly the command to enable “SATA Power Up In Standby “. Areca has a ...
2015 to 2017: Q10021501 - Does Areca RAID controller-1882ix support bootable from 4KB volumes?
Answer: Areca RAID controller UEFI BIOS code V1.34 date: 2004-12-10 or later can support bootable from 512 or 4K byte volume. It isn't possible to boot from a 4K ...
2015 to 2017: Q10071501 - ARC-1882ix-12 reports SSD as "failed" and not free when Adaptec ASR-7805 formats Samsung
Answer: This is a bug of Samsung 840 EVO and 850 Pro firmware that can’t response correctly the SSD cache control from the host. Areca has ...
2015 to 2017: Q10151501 - ARC-1224-8i RAID controller with Supermicro X10DRG-Q in slots 9 (PCH slot) under Win7
Answer: This motherboard supports the latest Thunderbolt technology. The PCH SLOT9 is PCI-Exp. 2.0 x4 in x8 slot with TBT support (from Intel PCH). Intel does allow user to boot devices ...
2015 to 2017: Q10161501 - One of disk raid appears as free, the controller couldn't rescue the raid
Answer: Rescue feature only works with the array configuration not serious corrupted. If rescue does not recovery it, you can recreate the array configuration. Recreate the array ...
2015 to 2017: Q10171501 - Can we directly install of ARC-12x4 with Ubuntu Server 14.04.1 LTS?
Answer: You have to firstly install the system into a separated drive, update raid card driver next, and then clone the system into a volume on ...
2015 to 2017: Q10181501 - Where can we get driver sources to create the driver with Citrix XenServer
Answer: Citrix XenServer driver source is same as the linux driver source. You can download it from Areca web site. ...
2015 to 2017: Q10031502 - After enabling ARC-1883 “SATA Power Up In Standby “ with WD HDD, a
Answer: This is a bug of ARC-1883 PL firmware bug that can’t response correctly the PM2 command to enable “SATA Power Up In Standby “. Areca has disabled this ...
2015 to 2017: Q10041502 - After enabling ARC-1882 “SATA Power Up In Standby “ with Adata’s SX900, a
Answer: This is a bug of Adata’s SX900 firmware that can’t response correctly the PM2 command to enable “SATA Power Up In Standby “. Areca has a workaround for ...
2015 to 2017: Q10051502 - Roaming 3Gb/s SATA HDD from ARC-1680 to ARC-1883ix-24 Raid Controller, the new ARC-1883
Answer: It is a compatible issue between some 3Gb drives and 12Gb controllers. Using the link command to set the expander link speed from 12Gb to 6Gb. ...

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