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2010 to 2015: Q60011309 - ARC-5040 with the Esata Cable to Fujitsu Celsius R920 Computer (C600 chip set)
Answer: The Computer which is working with ARC-5040 using an older driver for the c600 chipset. The working driver version is: 3.0.4.1006 and Driver Date is: 09.03.2012 ...
2010 to 2015: Q60011311 - How do I enable ARC-5040 USB 3.0? USB 2.0 works but when plugged
Answer: USB 2.0 and 3.0 use different configurations, please make sure you properly configure volumes and controller setting. USB 2.0 port mapping to volumes with channel 1, ...
2010 to 2015: Q60011203 - When ARC-5040 configure USB 3.0 and connect to computer, the access LED will
Answer: It has been fixed by the firmware date: 2012-03-05 or later. ...
2010 to 2015: Q60011208 - I plug the ARC-5040 box USB 3.0 port into an Apple MacBook Air
Answer: The issue was the JMICRON JMS539 USB 3.0 Bridging chip in the Areca ARC-5040 (ARC-5040-1 Version 1.1) raid box. It has fixed by the latest ...
2010 to 2015: Q60021208 - I plug the ARC-5040 box USB 3.0 port into a system with USB
Answer: It has fixed by firmware date: 2012-03-05 or later. This firmware has removed both (busy LED on the LCD) and USB 3.0 LED (Host access LED). ...
2010 to 2015: Q60011101 - The ARC-5040 has two FireWire ports. We were looking to use these for
Answer: The second firewire port is used for daisy chain to another firewire storage, not for host accessing. ...
2010 to 2015: Q60021101- The ARC-5040 performed flawlessly with USB 2.0 and eSATA but when I plug the
Answer: If there is no volume for USB port, it will show the behavior as you. You can see the manual for the channel/drive# assign for ...
2010 to 2015: Q60011001 - Is there any initiator for Mac OS X which can work with ARC-5040
Answer: The following link is globalSAN iSCSI initiator for OS X which is available as a free download to all Mac users. http://www.studionetworksolutions.com/products/product_detail.php?t=more&pi=11 ...
2010 to 2015: Q60011012 - We would buy an ARC-5040 as a portable storage tower for a laptop.
Answer: The 2TB SATA limit issue will be resolved by uninstalling the intel Sata driver under IDE controllers and tick delete driver. The next reboot it ...
2011 to 2015: Q40011508 - USB 3.0 Port of the 5040 sometimes detects only with 2.2TB Size (original
Answer: This greater than 2TB flag detective issue has been fixed in firmware and bootcode version 1.50 date: 2015-08-12 or later. ...

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